Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cherokee Hideaway review
Publié le 28 oct. 2024 sur HomeAwayOur stay was great! We had plenty of space/ beds/ rooms and even had games there for us to play. The cleanliness could use some improvement.
par un voyageur
Holiday Celebration
Publié le 7 janv. 2024 sur HomeAwayUnable to utilize basement with the pool table and ping pong table, because of the broken window covered with a blanket and was too chilly to be in the room.
Hot tub was I inviting and not used. Needed to be cleaned
Size of the house was nice for our group
Commentaires de Gestion de l’hôtel
21 févr. 2024 par VrboOwner, Gestion de l’hôtel
Kathleen,
Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any inconvenience you experienced during your stay. We want to address the concerns you raised regarding the basement and the hot tub.
Unfortunately, the window in the basement was damaged by a recent guest, and as a temporary measure, we had to board it up and install a blanket while awaiting the arrival of the new window. We're pleased to inform you that the window has been fixed, and you should not encounter any issues with it during future stays.
We regret that you couldn't fully enjoy the amenities due to these unforeseen circumstances. Your comfort is our top priority, and we wish we had known about the hot tub issue during your stay so we could have taken immediate action to address it.
Moving forward, we encourage our guests to reach out to us promptly if any issues arise during their stay. This allows us the opportunity to make things right and ensure you have the best experience possible. Your feedback is valuable, and we are committed to continuously improving our services.
We hope you'll consider staying with us again in the future, and if you do, please don't hesitate to contact us directly if you encounter any issues. We're here to ensure your stay is enjoyable and memorable.
par un voyageur
Weekend away
Publié le 22 déc. 2023 sur HomeAwayI only stayed one night because the door’s deadbolt to the master bedroom was not working. Only the knob would lock. There were also two pit bulls next door and the owner didn’t have them on leashes. I have a small dog and one of them started to run to us barking.
par un voyageur
Wonderful Getaway for Family
Publié le 14 oct. 2023 sur HomeAwayThe rental was great for our family of 6 plus grandma. Lots of space to spread out and plenty to entertain everyone. We had a great time!
par un voyageur
Nice Cabin but maintenance could be improved
Publié le 19 juill. 2023 sur HomeAwayCabin was nice. Maintenance on this property could be improved. We reported several things that needed to fixed/maintenanced. They were not done during our stay. The maintenance man came over, but did not repair anything. The directions provided by the office got us completely lost. GPS finally got us there. The road was blocked by a downed tree. Called the office and they said they would contact the county. Since it was a holiday weekend, we had to chop up the tree and clear the road ourselves. Road is very narrow and winding to get up to the cabin.
par un voyageur
Escape from busy life
Publié le 16 juill. 2023 sur HomeAwayGood mountain get away, lots of things to do close by
par un voyageur
Great place. Great time
Publié le 29 juin 2023 sur HomeAwayFamily trip went well. Had a lot of fun
Commentaires de Gestion de l’hôtel
6 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank yo for your kind review Nick!
par un voyageur
Meet in the middle vacation
Publié le 21 juin 2023 sur HomeAwayHouse was very nice and clean. Beds were comfortable and clean. View was spectacular and we all had a great time. Parking was limited and there was no back yard for kids to play. But the house was large and the play room was fun for them. Over all we loved it!
Commentaires de Gestion de l’hôtel
29 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review of the home and we are happy to hear that you enjoyed the home for your stay!
par un voyageur
Fishing tour
Publié le 13 juin 2023 sur HomeAwayThe property was perfect fro a group of kayak anglers visiting the area to fish the World Championships. Only a short drive from the lake made for easy launches and the house was perfect to relax in after a day on the water.
Commentaires de Gestion de l’hôtel
29 juin 2023 par VrboOwner, Gestion de l’hôtel
We are happy to hear that the home worked out for you and your group! We hope to have you back for another relaxing stay in the future.
par un voyageur
Beautiful Spot
Publié le 8 juin 2023 sur HomeAwayWe loved the cabin itself, beautiful with great amenities.
Things I wish I had noted more carefully before arriving were that, although that it is close to the water, this is definitely not a waterfront property and you cannot expect to easily to access the lake. Also, the neighbors are all in very close proximity and we could easily see/hear others near us. Finally, the road to this property is very steep and windy. We drive a Dually truck and some of the switchbacks required 3 point turns.
