Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great stay
Publié le 10 nov. 2024 sur HomeAwayThe property was great!
par un voyageur
FAMILY
Publié le 3 oct. 2024 sur HomeAwayHouse very nice. Road needs alot of work.
par un voyageur
A Great Cabin on the Lake
Publié le 24 juin 2024 sur HomeAwayThis comfortable cabin kept us cool after our adventures during the heat wave. Well stocked and nice furniture. We enjoyed our time.
That road right before arriving the cabin needs attention. It should be just turned to gravel and the concrete pulled out. Big ledges and holes to traverse. As the listing said DO NOT rent this if you have a low clearance vehicle. Luckily we had 4x4 trucks.
par un voyageur de Paw Paw, MI
Perfect!
Publié le 6 avr. 2024 sur HomeAwayThis was a great getaway spot for my boys and I. Plenty of room for the four of us. As the description of the place says, I highly suggest a high profile vehicle. I am thankful I have a Tahoe, because I would imagine taking a low sitting car up the road that goes right to the house, would not be a good idea. We ventured into Nashville one day and into Cookeville. Plenty of cookware. There was even an electric griddle that I used to make pancakes on. We sleep with box fans for white noise. They had one available, which was great. So, if you need a fan for noise they had at least one there to use. I also like having a night light in the bathrooms. Which there are no night lights. So bring your own or there is a Dollar General nearby (surprise!) that you can buy some. Communication with the host and rental agency was good. Oh, the gas grill does not light on its own. You will need one of those longer lighters to get the pilot lit. I had one with me but I did see one in a drawer in the kitchen. Overall I was very happy with the home and the location. I live in a rural area anyway, so being away from the hustle and bustle of a town doesn’t bother me. I would definitely go back :)
Commentaires de Gestion de l’hôtel
19 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for the great review! We are so glad you enjoyed your stay and we hope you come visit soon!
par un voyageur
Ward reviews
Publié le 27 mars 2024 sur HomeAwayGreat stay
Commentaires de Gestion de l’hôtel
28 mars 2024 par VrboOwner, Gestion de l’hôtel
Good to have you and hope you come back soon!
par un voyageur
A little disappointed
Publié le 21 févr. 2024 sur HomeAwayThey main reason I rented this place was for the hot tub. I was ice cold when we checked in Friday, we increased the heat and the next morning it was still ice cold. Maintenace came but we still cook not use it until morning we checked out. The shower in the master bath was not working right so we had to use the upstairs bath it had no towels just a hand towel and wash cloth. The road leading to the house is very bad.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay. We sincerely apologize for the issues you encountered, and we appreciate your understanding.
We are sorry to hear about the inconvenience with the hot tub. It seems there was a misunderstanding, and it was set to the wrong temperature upon your arrival. We understand how crucial it is to have the hot tub ready for use, and we are addressing this with our team to ensure it doesn't happen in the future.
Regarding the shower in the master bath, we have maintenance looking into the issue to ensure it is resolved promptly.
We encourage guests to reach out to us during their stay if they encounter any issues, as our team is available to assist 24/7. We regret that you didn't have the opportunity to fully enjoy your time with us, and we would have been happy to address these concerns in real-time.
For future reference, please don't hesitate to call us if you need extra towels or any other amenities. We are here to make your stay as comfortable as possible.
We appreciate your feedback as it helps us identify areas for improvement. We hope you consider giving us another opportunity to provide you with a seamless and enjoyable experience in the future.
par un voyageur
Great Place
Publié le 21 déc. 2023 sur HomeAwayGreat place to stay plenty of room and a great kitchen!
par un voyageur
Must stay
Publié le 12 déc. 2023 sur HomeAwayEverything was perfect for a weekend getaway!
Commentaires de Gestion de l’hôtel
21 déc. 2023 par VrboOwner, Gestion de l’hôtel
Brian thank you for your review and we are happy you enjoyed your stay!
par un voyageur
Great Weekend Getaway
Publié le 22 oct. 2023 sur HomeAwayMy wife and I live a little closer to Nashville, so this was a perfect weekend get away for us and a quick drive. Cabin is nicely furnished and very homey. The master bed was way too hard for my taste and the water was a little too low in the hot tub to run the jets without splashing, but were still quite satisfied with our stay. The cabin was nice and quiet and relatively private, the lake is visibile from the cabin. After you're off the main highway, that last couple miles of road does turn to a one lane paved and then kinda transitions to a private gravel drive going up to the cabin. We were fine in the Fusion but familiar and comfortable navigating that. Not unusal at all to see a gravel drive up a hill or mountain in rural TN. Great cabin!
Commentaires de Gestion de l’hôtel
21 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, we appreciate you taking the time and we hope to have you back for another stay in the future.
par un voyageur
Dirty, smell of cigarettes, and not as marketed. Mgt does not care!
Publié le 6 sept. 2023 sur HomeAwayOur short two night stay began with a whopping cigarette residue smell throughout the entire cabin. When we checked in, the smell of this being a "smoker's home" was blatantly apparent to our sense of smell. Because two of us are allergic, and the place was not as described, we contacted host's afterhours line (it was a holiday weekend) right away, as instructed in our check in manual. After receiving a call back from the property manager, she informed us there was nowhere else to put us and assured me that it was in fact, a non-smoking cabin, and further attempted to assert this home had never been smoked in as, she claimed, she certainly would know if it had, because she used to be a smoker, and she has been in the home recently. Well, in our opinion, this was dishonesty at its finest. With nowhere to go, we stayed 1 night. After experiencing upper respiratory issues related to the rampant cigarette residue derived air quality issues in the cabin, we left at 7am the next day, cutting our vacation short. Host refused refund, although we informed them at check in the cabin did not meet the contractual agreement. Our money spent is now pending a claim with our credit card via purchase protection, after VRBO was not of much help. If you are a smoker, then I would say you will feel right at home. House was also dirty. Stains on carpet in Master bedroom beside bed. Urine stains running down inside of the toilet lids. No towels in master bath. Spiders (which can be expected).
Commentaires de Gestion de l’hôtel
21 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at our log cabin. We genuinely value input from our guests as it helps us improve and ensure a more enjoyable experience for everyone. I'm truly sorry to hear about the issues you encountered during your stay, and I'd like to address your concerns.
Firstly, I want to clarify that our log cabin does indeed have a distinctive log cabin scent, especially when the fireplace is in use. This scent can give off a smoky aroma, but it's important to note that this is not indicative of cigarette smoke. Prior to your stay, our property manager conducted a thorough walk-through, and there was no trace of cigarette smell or evidence of smoking in the cabin. Our log cabin has always maintained its unique aroma, and we've never received any complaints of a cigarette smell before or after your stay.
I'm truly sorry that the scent caused discomfort for you and your group, especially for those with allergies. We take such matters seriously and strive to provide a comfortable environment for all guests.
As for the communication with our property manager, it appears there may have been a misunderstanding. We assure you that our cabin is designated as a non-smoking property, and our property manager's intention was to convey this to you. We apologize if this message was not clear during your initial conversation.
Thank you for bringing these concerns to our attention. We genuinely care about our guests' experiences, and we will use your feedback to improve our accommodations for future visitors.
