Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2024 sur Hotels
The hotel is huge and mostly empty.
There are no escalators going down. You must carry the luggage.
par un voyageur
Publié le 5 mars 2024 sur Expedia
This was a really convenient complex, the opportunity to ski straight in and out was an added bonus.
Rooms were clean, comfortable and well equipped.
Only downside was the communication - the in-room leaflet said there was a breakfast buffet served daily, but when asking reception they did not know anything about this.
Local area was good with great access to the ski lifts and various restaurants and bars. Quiet when we were there but should imagine it can get quite lively.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Grand Monastery team, Gestion de l’hôtel
Thank you for your feedback!Looking forward to welcoming you again as our guest!Best wishes!
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Great location, ski in ski out.
Commentaires de Gestion de l’hôtel
4 mars 2024 par The Grand Monastery team, Gestion de l’hôtel
Thank you for your review!Hope to welcome you again as our guests!
par un voyageur de chicago
Publié le 5 janv. 2024 sur Expedia
Not recommended!
Listing of the property is far away from the reality!
The apartment was not clean , not enough hot water.
Most of the inventory was very old not functioning!
No parking at all!
Everything was icy and not treated/ very slippery and not safe!
And many more…..
par un voyageur
Good for a Hermit.
Publié le 16 juill. 2023 sur HotelsI had boked the transfer from the airport through the hotel but they had not made any arrangement for my arrival which they knew would be outside of the stated reception time. If my taxi driver had not know who to ring I don't know if would have had a bed for the night. Eventually I was shown to my room by the man on the car park gate. I was there in early July which is out of their main season. This meant that the restaurant and spa were closed. I was not told about this until after I had made the booking. The staff had not been briefed and were unable to say where the nearest restaurant was. The lady I was asking at reception did her best and phoned some one to find out. I was in an apartment but there were no grocery stores near by and if there had have been then the kitchen was not at all well stocked with pots and pans to do any cooking. On the up side the staff were very pleasant. I would be careful about visiting off season as the place had a deserted feel and I was told that there were no taxis available when I wanted to go to find a food shop.
Commentaires de Gestion de l’hôtel
1 août 2023 par The Grand Monastery team, Gestion de l’hôtel
We thank you for your responce!However we would like to stress - we have arranged for your transfer to and from the complex, so we were well aware of your arrival - your apartment was ready for you and due to te late arrival it was the security guy expecting for you, so accomodaation was definitely prepared for you. We have stated on our website that some of the facilities are not working during summer season, but as we know some guests do not read all the information - we send additional messages as well.Best regards,The Grand Monastery team
par un voyageur
Publié le 3 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2023 par Grand Monastery team, Gestion de l’hôtel
Thank you for your excellent review!
par un voyageur
Publié le 22 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2022 par Grand Monastery team, Gestion de l’hôtel
Thank you for your review!
par un voyageur de royersford
Publié le 4 juill. 2022 sur Expedia
The Best Place, for relax.
Commentaires de Gestion de l’hôtel
16 juill. 2022 par Grand Monastery team, Gestion de l’hôtel
We thank you for the excellent review!
par un voyageur
Publié le 10 févr. 2022 sur Hotels
par un voyageur
Great location next to the slope
Publié le 1 mars 2021 sur HotelsIt was hot and clean apartment. The beds were not comfortable.
Commentaires de Gestion de l’hôtel
18 mars 2021 par The Grand Moanstery team, Gestion de l’hôtel
Thank you for your excellent review!
