Note fondée sur 685 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de LAKEWOOD
Publié le 8 oct. 2024
Very friendly staff. Clean room
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Heer and Blue Water Team, Gestion de l’hôtel
Thank you for your feedback! We’re pleased to hear that you found our staff to be very friendly and that your room was clean. Creating a welcoming environment and maintaining high standards of cleanliness are priorities for us. We appreciate your comments and hope to have the pleasure of welcoming you back soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Everything was great. The desk person, very polite and helpful. Breakfast staff was wonderful. The lady cleaning the rooms were helpful, gave me more shower supplies.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Heer and Blue Water Team, Gestion de l’hôtel
Thank you for your wonderful feedback! We’re thrilled to hear that everything was great during your stay. It’s fantastic to know that our desk staff, breakfast team, and housekeeping were all polite and helpful. We truly appreciate your kind words about their efforts to enhance your experience. Thank you for taking the time to share, and we look forward to welcoming you back for another excellent stay!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Room smelled like urine.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Heer and Blue Water Team, Gestion de l’hôtel
Thank you for bringing this to our attention. I sincerely apologize for the unpleasant smell in your room; this is not the standard we strive to uphold. We take cleanliness very seriously, and I will ensure you our housekeeping team addressed this issue immediately. Your feedback is invaluable in helping us improve, and we appreciate your understanding. If you decide to stay with us again, we would love the opportunity to provide you with a much better experience.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Heer and Blue Water Team, Gestion de l’hôtel
Thank you for your outstanding 10/10 review! We are absolutely thrilled to hear that you had such a fantastic experience at the Blue Water Inn and Suites. Your support and kind words mean a lot to us, and we’re committed to maintaining the high standards that earned your praise. We can’t wait to welcome you back for another memorable stay!
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Heer and Blue Water Team, Gestion de l’hôtel
Thank you for your perfect 10/10 rating! We’re thrilled to hear that you had an outstanding experience at the Blue Water Inn and Suites. Your support means a great deal to us, and we’re committed to providing the best for our guests. We look forward to welcoming you back soon!
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Really decent and good stay overall
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Heer and Blue Water Team, Gestion de l’hôtel
Thank you for your review! We’re pleased to hear that you had a decent and enjoyable stay overall. Your feedback is important to us as we strive to improve our services. We hope to welcome you back for an even better experience in the future!
par un voyageur
Publié le 24 août 2024 sur Expedia
This property said no pets. Many of the people staying there had dogs, without service animal tags. I am not only allergic to dogs but have been attacked by a dog 3 times. And the barking was ridiculous.
Commentaires de Gestion de l’hôtel
28 août 2024 par Heer and Blue Water Team, Gestion de l’hôtel
Thank you for your feedback regarding your recent stay at the Blue Water Inn and Suites. I’m sorry to hear about your experience with pets in the hotel, especially given your allergies and previous encounters with dogs.While we do list our property as pet-friendly on all our websites, it’s important to note that we only allow pets in certain designated rooms. We strive to maintain a comfortable environment for all our guests, and I apologize for any inconvenience this may have caused you.Your comments are valuable, and I will ensure our team reinforces our pet policy to prevent future misunderstandings. Thank you again for bringing this to our attention, and we appreciate your understanding.
par un voyageur
Nice stay
Publié le 19 août 2024 sur HotelsVery happy with the stay. Walk to a nice golf course, minutes to beautiful beaches. Friendly staff, nice pool, good prices. This will be my default hotel when friends and family come to visit.
Commentaires de Gestion de l’hôtel
20 août 2024 par Heer and Blue Water Team, Gestion de l’hôtel
We're absolutely thrilled to hear you were "Very happy" with your stay at the Blue Water Inn and Suites! It's wonderful to know we were able to exceed your expectations across the board, from the convenient location close to the golf course and beaches, to the friendly, helpful staff, the nice pool, and the good prices.But perhaps the best compliment of all is that you plan to make us your "default hotel" when friends and family visit the area. There's no higher praise than a guest who is so satisfied that they'll enthusiastically recommend us to their loved ones. That's exactly the kind of top-notch experience we strive to provide for all our visitors.Thank you so much for taking the time to share this glowing review. Feedback like yours lets us know we're succeeding in delivering the high-quality stay our guests deserve. We very much look forward to welcoming you back the next time you or your friends and family are in the area. It will be our pleasure to provide you all with another outstanding experience at the Blue Water Inn and Suites!
par un voyageur
Publié le 17 août 2024 sur Hotels
The location is fantastic, the staff was incredibly helpful in the bed was comfortable
Commentaires de Gestion de l’hôtel
20 août 2024 par Heer and Blue Water Team, Gestion de l’hôtel
The Blue Water Inn and Suites' prime location is a major draw, putting you right in the center of all the action. But beyond the unbeatable setting, what really made your stay exceptional was our incredibly helpful staff. And of course, the comfort of the bed ensured you were able to enjoy a restful night's sleep after taking advantage of the fantastic surroundings. It's clear we hit all the right notes - from the warm, attentive service to the high-quality accommodations. Thank you for the wonderful feedback, and we look forward to welcoming you back soon!
par un voyageur
Publié le 10 août 2024 sur Expedia
The property was well maintained. The staff was very courteous and helpful and the lobby was clean and welcoming.
Commentaires de Gestion de l’hôtel
20 août 2024 par Heer and Blue Water Team, Gestion de l’hôtel
It's fantastic that you were so pleased with the various aspects of your visit - from the convenient location, to the friendly, helpful staff, to the great amenities. Providing an exceptional stay is our top priority, so it's incredibly rewarding to receive such positive feedback letting us know we hit the mark.Thank you again for taking the time to share this glowing review. Feedback like yours is invaluable, as it helps us continue delivering the high-quality experience our guests deserve. We very much look forward to welcoming you back the next time your travels bring you to the area. It will be our pleasure to provide you with another outstanding stay at the Blue Water Inn and Suites!