Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur HomeAway
par un voyageur
Stay Away
Publié le 1 août 2024 sur HomeAwayWhen we arrived, there is still a glass pane broken on the entry door. The repair is a piece of plexi glass riveted into the door. The door does lock, but the deadbolt is broken & can not be locked. The linoleum floors were dirty, I took a wet paper towel to confirm this, there was dust & crumbs behind the coffee pot and toaster. There is a garbage disposal tat stopped working right after I turned it on.... maybe they will fix it?
Now, I knew the cabin wasn't updated and I was ok with that. We wouldn't be there much and just needed a place to sleep, so I am not in any way expecting a "modern" cabin. Walking through here is what I see.... There are two different carpets (both never looked cleaned) between the living room and breakfast nook. There is a section of carpet ripped/cut out by the sliding door to the left of the wood burning stove. The carpet is frayed going up the stairs. When you get upstairs, there are two carpets there as well, and neither cared for. There was also a stone table that was broken in half. The beds are both sunken in the middle, very worn and even my teenager would not sleep on either because they were so uncomfortable. Even the beds downstairs were super uncomfortable and we all left sore. This place has so much potential if the owners would just invest a little. New mattresses, carpet maybe fix the counters so they are not showing they are falling apart at the bar end and replace the old gross couches that are falling apart.
Commentaires de Gestion de l’hôtel
18 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
Great location & cute place- management not very accommodating
Publié le 12 mars 2024 sur HomeAwayI won't use a property again managed by Vacasa. After several attempts for consolidating 2 back to back reservations made way in advance, the nightly rates were not respected when I simply shortened the stay. We pay fees on top of fees when VRBO uses another management company. Not doing that again. VRBO implies working directly with owners. This is not the case and despite rates shown when searching the actual costs are much higher.
Commentaires de Gestion de l’hôtel
21 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Lenore, we hope that you enjoyed your stay at our beautiful home. We apologize for any aspects of our services that are not suitable for your party at this time. We can clarify that we do employ a method of dynamic pricing in which our homes' rates do fluctuate based on the time of year, location, and demand of our market. We appreciate your understanding and hope to host you for many more fantastic vacations to come!
par un voyageur de Bothell, WA, USA
Mountain Weekend
Publié le 25 déc. 2023 sur HomeAwayCozy cabin in Snoqualmie. Fit four kids and four adults for a long weekend. Great location for snow play. It’s about a 15 minute walk to the Hyak Sno-park and Nordic trails.
We stayed plenty warm with the furnace and wood stove.
par un voyageur
Publié le 16 déc. 2023 sur Expedia
Such a great Cabin. Absolutely beautiful. Very clean. We had such a magical experience for my sons 18th Birthday. Bless the owners for allowing families to enjoy vacations there. I will absolutely be booking again.
par un voyageur
Publié le 18 sept. 2023 sur Expedia
We really liked this wonderful cabin.
Our 4 year old daughter enjoyed the entertainment -- the pool table and the foosball game.
Authentic unique place.
Feels like visiting your grandma or auntie. Feels like someone's home. No 'hotel feeling'.
Breathtaking nature (lakes, forest, tunnel, hiking trails).
The place has the vintage / rustic / antique / retro vibe.
par un voyageur
Place with potential
Publié le 23 avr. 2023 sur HomeAwayWe have great vacation in this place. But it definitely needs a good cleaning
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Viktoriya, thank you for the review of your stay. We are so glad you enjoyed your vacation! Deep cleans will be done during the slower season. We appreciate your patience as we worked to resolve the issue. We look forward to hosting you for a great stay in the future.
par un voyageur
Very nice
Publié le 6 avr. 2023 sur HomeAwayOverall things were great, it was obvious that a cleaning wasn’t done before we got there. Nothing a vacuum couldn’t fix, and some wiping down of the counters.
Beautiful area, beautiful view. Was a nice experience
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Rosa, thank you for taking the time to share your valuable feedback. We sincerely apologize for the issue that you encountered with the cleanliness. We appreciate you bringing your concern to our attention and allowing us to review and address it accordingly. We have made our local operations manager aware of the cleanliness and will ensure that more attention to detail is made when cleaning the home between reservations. We thank you for your feedback, as it helps us improve our guests' experiences, and we hope you will give us the opportunity to host you again.
par un voyageur
Enjoyable stay
Publié le 1 mars 2023 sur HomeAwayWe had a good time.
par un voyageur
Ski cabin in a great location
Publié le 22 févr. 2023 sur HomeAwayWe had a great time! The pool table and foosball kept the kids entertained, and the location was fantastic. It's got old school charm.
