Note fondée sur 112 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 avr. 2024 sur Expedia
Spacious room. Functionality and decor are perfect. Kyle and Courtney are great as far as staff goes. On to the bad: Maintenance staff roams from room to room without consent when we requested an a/c shut off due to cold temperatures outoors, housekeeping shows up unannounced and you can hear loud plumbing through the ceiling and there is no on/off button to control the a/c and heat temperature, which is odd. You will need to call Maintenance Staff.
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Snowmass Mountain Lodging , Gestion de l’hôtel
Hi Jared & thanks for taking the time to share a review. We apologize for the frustrations that you encountered-- we strive to offer each guest a memorable, effortless vacation. In checking with our teams, the maintenance staff arrived at your request to show you how to use the thermostat as it can be quite confusing but there is not a need to call maintenance to adjust the temperature. Our housekeeping team does not have set hours to visit unless it has been requested. They perform cleans from about 8:00 am until 3:30 pm & they are happy to come back at a better time if they arrive & it is inconvenient for the guest. We respect guest privacy and only enter residences when requested or to perform necessary or pre-arranged services. All the same, we will discuss etiquette with our staff to assure privacy & communication are paramount.
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2024 par East West Hospitality , Gestion de l’hôtel
Thank you for taking the time to share a review, Michele & thank you for choosing East West Hospitality.
par un voyageur
Publié le 19 juin 2023 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
20 juin 2023 par Snowmass Mountain Lodging , Gestion de l’hôtel
We're so glad you had a great stay, Michael & thank you for choosing Snowmass Mountain Lodging.
par un voyageur
Highly recommended Place
Publié le 13 févr. 2023 sur HotelsAmazing place, great location., great place to be with family and friends and have awesome ski holidays
Commentaires de Gestion de l’hôtel
13 févr. 2023 par Snowmass Mountain Lodging , Gestion de l’hôtel
Hi Cesar & thanks for taking the time to share a review. We're so glad you enjoyed the residence & location & hope to welcome you back soon.
par un voyageur de Miami Gardens
Publié le 14 nov. 2022 sur Expedia
Wish there was, more options of Restaurants, on the property. Even the snow lift were not open to the public. It waS our first time there- we arrived later than expected and still it took over an 1- hr for Capital Peak Snowmass lodge team to have our room available- which was inconvenient-being that we were exhausted and wanted to get to the room , unwind and relax
Commentaires de Gestion de l’hôtel
16 nov. 2022 par Snowmass Mountain Lodging , Gestion de l’hôtel
Hi Sharon & thank you for your review. In checking with our team, it looks like you arrived a little over an hour before check-in time which was why you had a wait. We always try to offer an early check in, whenever possible, but there are times when it is not an option. Also, we will pass on your feedback about the dining options as we do not manage Village operations.Thank you for staying with us.
par un voyageur
Publié le 29 janv. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
4 déc. 2023 par Snowmass Mountain Lodging , Gestion de l’hôtel
5/5-- we're thrilled! Thanks for taking the time to share a review & thanks for choosing Snowmass Mountain Lodging.
par un voyageur
Publié le 30 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2021 par East West Hospitality , Gestion de l’hôtel
Thanks for taking the time to share a review, and thanks for staying with us. Hope to see you again.
par un voyageur
Comfortable and upscale with great views
Publié le 20 sept. 2021 sur HotelsUpscale and comfortable place to call our home away from home. Large complex with many amenities and responsive service from the front desk on all questions and requests! Nice views too!
Commentaires de Gestion de l’hôtel
20 sept. 2021 par East West Hospitality , Gestion de l’hôtel
Hi Victoria! Thank you for your positive comments, and for staying with us. we hope to see you again soon.
par un voyageur
Publié le 16 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2021 par East West Hospitality , Gestion de l’hôtel
Wonderful, Philip, we’re so glad you had a terrific stay. See you next time!
par un voyageur
Pleasant Stay
Publié le 21 juill. 2021 sur HotelsIt was a pleasant stay, clean, well equipped.
Commentaires de Gestion de l’hôtel
21 juill. 2021 par Snowmass Mountain Lodging , Gestion de l’hôtel
Thank you for staying with us. We hope to see you next time your travels bring you to the mountains.
