Note fondée sur 5 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Great Ski House

Publié le 26 févr. 2024 sur HomeAway
A great sort of ski-in, ski-out house. "Sort of" because you have to walk about 50 yards to get to the mountain. Entry is near a bridge off the Adams Avenue trail just below the Alpine Springs lift. We had a group of 7 and it was very comfortable. The only criticisms, the house could use some upgrades, and they didn't supply us with some basics such as extra garbage bags, etc. But really minor complaints.
3 sur 5
par un voyageur

Grandmas cabin

Publié le 16 janv. 2024 sur HomeAway
It is very sweet and has old cabin vibes. Great space and enjoyed being with my family (four of us). I like the old time feel of the property, but in our case there were several things that were very worn. The hot tub was not ready for use; the green never cleared even with a pool service. The lock, though the very kind property manager provided us with a key, was broken and caused frustration as we were trying to get on the mountain the first day. all these little things were annoying, especially on vacation at this price.
Commentaires de Gestion de l’hôtel
19 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Jill, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the hot tub being green and for the other issues you have encountered during your stay. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
4 sur 5
par un voyageur

big house in Snowmass

Publié le 16 janv. 2024 sur HomeAway
It's an older home with enough bedding for 12(3 Qs, 4 Ts, and 1 full sofa bed). Kitchen with older but working appliances. Plenty of spices and condiments. Basement was cold so we used the electric heater provided. Basement thermostat did't work. Plenty of sheets and towels. Washer and dryer in the basement but no detergent. Nice fireplace with plenty of firewood. Location is good. Steep driveway so need 4WD, but we still needed a tow on one icy day. This is NOT ski in/out. You can cut thru trees and ski to across the street. To ski out, the entry is 200+ yd up slope. We loaded skis on the SUV and drove up while skiers hiked. Trash day is Wed. We arrived Mon and the trash bin was full from previous renter. Was it my responsibility to take out other people's trash? Not happy so I texted Vacasa and they cleared out the trash next day. House was clean on arrival. Vacasa texted us and let us check in early. Cable TV was out all week but WiFi worked, enough for streaming on the big TV. One night the electricity was out in basement and Vacasa told us to look for the panel. We spent 1 hr + inside and out this house looking for it. Finally Vacasa called a local guy who solved the problem in 5 min. Biggest issue was the hot tub. Water was yellow and it needed service. The service was done next day but they didn't replace the water until 5 days into our rental. So we got to use the hot tub for 1 day. Vacasa did refunded us 2% of our rental fee.
Commentaires de Gestion de l’hôtel
21 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Kevin, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
4 sur 5
par un voyageur

Great house

Publié le 26 déc. 2023 sur HomeAway
The house had plenty of room and was really close to Snowmass, but it says ski in ski out and it’s definitely not. We had to pay to park every day and a store, our skis, so that added up and we really wanted a true ski in/ ski out but overall the house was great and our vacation was amazing.
Commentaires de Gestion de l’hôtel
27 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Leah. We are so glad that you had a wonderful time at our beautiful home. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenity lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. We will ensure that all information about the home is clear for future guests. We appreciate your preference as a means to improve, and we hope you will give us a second chance to impress you.
4 sur 5
par un voyageur

Great location

Publié le 5 août 2023 sur HomeAway
This house was a great location or our family. It was clean and comfortable.