Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Family reunion in Snowshoe, WV
Publié le 7 juill. 2024 sur HomeAwayWe loved this place. Lovely big four-floor chalet/lodge hosted our 17 member family reunion very well indeed. Beautiful views, comfortable rooms and beds, two kitchens, nice jacuzzi. All at Snowshoe, just a few miles from Cass, WV.
Commentaires de Gestion de l’hôtel
3 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the great review. It was our pleasure to host your group. We would be happy to host you again any time.
par un voyageur
Ski weekend
Publié le 18 mars 2024 sur HomeAwayThe house and # of bedrooms was perfect for all of the adults and teens we needed to accommodate for our ski weekend!
par un voyageur
Awesome House
Publié le 17 févr. 2024 sur HomeAwayThis property worked well for us. It was very spacious and the location was great. The hot tub would not get above 75 degrees so we was unable to use it and there was several small things that need to be addressed like some of the bathroom doors would not latch. Overall we had a great time and would recommend this house to anyone.
par un voyageur
We love Chateau Montreux!
Publié le 25 janv. 2024 sur HomeAwayWe had the best weekend ever at Chateau Montreux! It is in a great location, so spacious, fully stocked with all the necessary supplies for large groups, and the view is unreal!!!
par un voyageur
Best weekend
Publié le 20 janv. 2024 sur HomeAwayWe had a large group and had an absolutely incredible stay. The owner was super responsive and helpful! The house has stunning views and amenities. We hope to come back next year! Thank you!
par un voyageur
Snowshoe vacation
Publié le 2 janv. 2024 sur HomeAwayThe house was big enough for my family. It was clean and comfortable. You need to put non skid tape going into the front door because we almost slid down several times.
You need a new glass coffee pot in the kitchen. Only the glass pot because it is broken.
par un voyageur
Highly recommend
Publié le 27 sept. 2023 sur HomeAwayI got married at snowshoe this past weekend and booked this house to hold my bridal party. The house was very spacious with a lot of amenities including a pool table and bar area. I really loved how many bathrooms the house had. It made everyone feel like they had their own space. Ashley was very quick to respond and checked in on us to make sure we had everything we needed for our stay. Highly recommend!
par un voyageur
Great Snowshoe location
Publié le 31 juill. 2023 sur HomeAwaySuper location to everything you would want to do at snowshoe Village , The house was semi clean upon arrival, there was laundry left in the machines we did not mind finishing the loads, the small washer/dryer was conveniently located on the 3rd floor which is the main entrance to house, but not vented very well, we had to leave the fan on as directed, but found we also needed to keep the window open and put box fan to blow all the lint out of the bathroom. the multi levels of the home were very private for sleeping in. I marked cleanliness as OK due to the kitchen floors were very sticky upon arrival and the kitchen cabinet handles had to wiped down, lots of old fingerprints around knobs..etc there is no place to hang used towels on the top level back bathroom and the shower pan leaked pretty bad, missing grout on the floor spread water all across the bathroom floor, we had to use a lot of extra towels to sop up leaky shower... minor inconvenience to me.
We were also in the house when a heavy rain storm hit from the west ( back patio ) there were several leaks coming in from above the windows , living room & 3rd floor back bedroom. The house instructions book was a great idea, however needs to be updated, the hot tub instructions were not at all accurate, had to youtube how to work controls.. I mention these items as I would rent this place again for the location, space an amenities. I hope the owner will invest in some repairs.
Commentaires de Gestion de l’hôtel
14 sept. 2023 par VrboOwner, Gestion de l’hôtel
I appreciate Tracy sharing this feedback, but frankly I'm a bit puzzled. I spoke to her numerous times throughout her stay and she said everything was great (see Tracy's comments below in our guest book). We would have been glad to send maintenance and cleaning staff to address these issues had we know about them. We care deeply about every guest's experience and want to be sure the house is perfect for them. Tracy did send us photos of the leak in the wall/windows and we're tracking that down. It was a particularly heavy rain that night with high winds. We place great emphasis on maintaining and improving Chateau Montreux from the neglected state in which we purchased it. Last year we spent $48,736 on repairs and updates, and our investment in 2023 will be similar. We appreciate the great feedback we've received from our guests to guide us in the improvements we make each year.
From the Guest Book: Had such a wonderful 10 days staying here. All of us spent many hours playing pool, foosball, chatting in the hot tub and enjoying the beautiful views. This was the perfect getaway to close out the summer. Thank you so much for sharing your lovely home with us! Hope to be back soon!! Doug & Tracy, Nashville, TN
par un voyageur
Nice house, beautiful view
Publié le 29 juill. 2023 sur HomeAwayLarge house with plenty of spaced a beautiful view. Did get a laugh at the master bathroom. Before you rent again I would suggest that you clean the carpet in the lower level. The smell on that level is not pleasant. It has a musty dog smell.
We appreciated how quickly you took care of the problem we had with the air conditioner. Our family enjoyed our stay and would stay again.
par un voyageur
Beautiful View
Publié le 25 juin 2023 sur HomeAwayPros: Comfortable beds, well furnished, very well stocked kitchen with quality pots, sharp knives, etc., pool table, rooms with individual heat/AC controls, gas grill, electrical switches labeled, good bathroom towels, beautiful view
Cons: No wheeled trash can nor curb side trash pick up. Trash had to be carried up the hill to a dumpster, sporadic cell phone service, entry door needs to be replaced (rusted at bottom), no grab bars next to toilets, one shower leaked (reported but not fixed).
