Note fondée sur 68 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de leon
C’est la Montagne
Publié le 20 juill. 2018 sur ExpediaLe studio EST minuscule , une chambre en super 8 EST plus grande , et il n’y a pas de balcon a tous les studios ce qui rend encore plus petit le studio .
par un voyageur
Publié le 9 août 2024 sur Expedia
The setting is most charming with incredible mountain scenery. The complex is compact allowing a short walk to any of the amenities. The staff at the restaurants are very friendly and attentive. Would definitely go back and will recommend to family and friends.
par un voyageur
Publié le 8 août 2024 sur Expedia
Not friendly, never asked if everything ok, poor cleaning, rooms in bad condition, only one ice machine for entire building, and also out of service. No bike parking. The personal running that Resort does not know what is doing.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
My room number was 105, 1st floor in Alleghany Springs. The dishwasher needed to be reattached to the wall, the 2 screws were clearly sitting on the counter above, but this was not repaired before our stay. Each time opened, the DW jarred forward, ugh! The room was clean, & adequate for the 4 of us, realizing that sofa beds are never the most comfortable.
par un voyageur
Publié le 9 févr. 2024 sur Expedia
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Admin, Gestion de l’hôtel
Thank you for your review. We look forward to hosting you again.
par un voyageur
Publié le 27 janv. 2024 sur Expedia
We have stayed here numerous times. The units need some TLC (blinds broken, etc).
We requested 2 extra blankets and 2 extra pillows but despite talking to the front desk and the cleaning crew, we never received them. I asked for extra towels but they said they would charge extra for those. It’s very convenient for skiing so we like the location but the front desk staff are less than helpful and don’t act like they want to be there.
par un voyageur
Majestic winter experience.
Publié le 25 janv. 2024 sur HotelsExcellent in all aspects, plenty of heat with the temperatures outside dropping to -1°F Fahrenheit on the morning of departure. The room had a beautiful fireplace.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
par un voyageur
Publié le 28 mai 2023 sur Expedia
I booked via Expedia and selected a studio with a balcony. Upon arrival I was put into a room w/o a balcony and smelled like something I can't even describe, not good. Went back to the office and they did put us in a new room.
We were also charged an additional $145.00 when checking in for maintenance, cleaning fee. It wasn't a security deposit as they informed us at checkout that it's on top of the room rate. This made no sense as it should have been listed as a separate charge within Expedia.
We were told to park within the Mountain Lodge parking area which is gated. The 2nd day upon arriving back at the property we were told this was ONLY for Mountain Lodge residents and we would be towed if we parked there. The attendant directed us to a tiny parking area behind the gated one which wasn't convenient for my handicapped wife.
Overall our time at the Allegheny Springs was ok. The heated pool and hot tubs were very nice. Let's just try and add the extra fee to the reservation process via all the locations that handle Allegheny Springs. Also, clearly articulating where to park will avoid unnecessary grief.
