Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Place, Super Helpful Staff
Publié le 11 mars 2024 sur HomeAwayI went there to propose to my now fiancé, the plan was for friends and family to arrive first and by the time I proposed on the mountain our friends to be waiting to surprise her. The staff was super accommodating with an early check in and the place was great, very large and ski on ski off from western territories. Highly recommend if you're there with a large group.
Commentaires de Gestion de l’hôtel
12 mars 2024 par VrboOwner, Gestion de l’hôtel
We are super excited to hear she said yes!!! So glad everything worked out and we got your friends and family in early!!
par un voyageur
Overall great house!
Publié le 14 févr. 2024 sur HomeAwayThis home was perfect for our family ski trip! The home was super clean which I was concerned reading previous reviews but they definitely addressed that issue! The kids had a great time with all the amenities. Pool table, air hockey, and hot tub! I will say the new enclosed pool is not heated so did not give it try because it was so cold! The property managers did great with responding and I would for sure rent this home again! The on call shuttle was super helpful getting around the village so we did not have to drive several cars. Hope other families also enjoy this home as we did!
Commentaires de Gestion de l’hôtel
24 févr. 2024 par VrboOwner, Gestion de l’hôtel
Robert, thank you for your review! We're delighted to hear that our West Ridge home was perfect for your family ski trip and that you found the home super clean and well-equipped with amenities. We are confused about your comment regarding the pool not being heated, it is heated and set at 80 degrees. We're also pleased that you found our staff was responsive. The on-call shuttle is a traffic way to get to the Village, Silver Creek and Top of the World/ Soaring Eagle, you never have to move your vehicle once you arrive. We appreciate your feedback and look forward to hosting you again in the future! - Casago Snowshoe Team
par un voyageur
Swingle Family
Publié le 14 févr. 2024 sur HomeAwaygreat place have stayed there before but not in 3 years. Loved the new indoor pool but it was not heated heated enough. Cold water.
Commentaires de Gestion de l’hôtel
25 févr. 2024 par VrboOwner, Gestion de l’hôtel
Linda, thank you for your review! We're glad to hear that you enjoyed your stay overall in our West Ridge home and that you appreciated the new indoor pool. We apologize for any inconvenience caused by the water not being heated enough. We will look into this matter to ensure that the pool temperature is comfortable for all guests and relay that information to the homeowner We hope to welcome you back again in the future! -Casago Snowshoe Team
par un voyageur
Great for Large Group of Friends
Publié le 3 mars 2023 sur HomeAwayOverall the house was great for our group of 17. We ended up driving to the top of the word each day to get to the slopes. We made meals at home all three nights and it had all the utensils we needed. Not the most comfortable beds and some parts of the house could be updated but overall the house fit all of us and was close to the slopes so we enjoyed our stay.
Commentaires de Gestion de l’hôtel
6 mars 2023 par VrboOwner, Gestion de l’hôtel
Gallion, thank you for taking the time to provide a review. We truly appreciate your feedback and praises, we will share your comments with the homeowner. We are pleased that you enjoyed your lodging and stay on the mountain. We are devoted to making sure you have a great stay while visiting us. We hope we get the chance to host your visit again in the future. -Casago Snowshoe
par un voyageur
Bad house
Publié le 5 févr. 2022 sur HomeAwayThe house was beat up. The kitchen cabinets had no handles and also most of them were stuck. The oven handle was off. Several of the window opening mechanisms were broken. The Hot tub was. a disaster and the water was green and broken most of the time. The house was advertised as ski in /ski out when you clicked your preferences and it was not. The house is advertised as a TV in every bedroom. Only one of the 8 bedrooms had a TV and it did not work. I would recommend that you not stay here and pay that price.
par un voyageur
Beautiful Cabin
Publié le 27 déc. 2021 sur HomeAwayThe cabin was lovely and the shuttle to and from the slopes was super convenient! Kitchen was stocked with all the cooking/dining tools and equipment we needed. Excellent place to stay.
Commentaires de Gestion de l’hôtel
15 janv. 2022 par VrboOwner, Gestion de l’hôtel
Thank you for staying with Casago! We are glad you appreciate the place. We hope to host you again in the future.
par un voyageur
Thanksgiving Quick Getaway
Publié le 1 déc. 2021 sur HomeAwayEverything was wonderful and amazing. Appreciate the wonderful decors for the holiday. It was truly a great start for the holidays!
Just one thing- maybe have some kind of plowing and sand services for the property for snow and safety reasons. Otherwise, everything was great and festive ambience. Thank you!
Commentaires de Gestion de l’hôtel
6 déc. 2021 par VrboOwner, Gestion de l’hôtel
Kaye Thank you for staying with us. We enjoyed hosting your group. We hope you can stay with us again. Thank you for bringing the plowing to our attention.
We have repaired the driveway and also have a designated person for plowing.
par un voyageur
Cozy, spacious ski lodge
Publié le 24 juill. 2021 sur HomeAwayWe enjoyed a sweet week of family reunion near the Snowshoe Resort. During the winter, all your activities are in walking distance; but during the summer, be prepared to drive 30-60 minutes through the mountains to outside activities. We enjoyed visits to Cass, Greenbriar hiking trail and Greenbank Observatory, but most of the time enjoyed being together at the house, which has lots of bedrooms and great open common rooms on each of the 3 floors with a nice loft.
par un voyageur
Oh my. Read this before you rent.
Publié le 16 févr. 2021 sur HomeAwayIf you want a great location to party with lots of bedrooms and could less about quality, this is the rental for you. Otherwise it’s not clean, the entire home was renovated by people only educated by HGTV, beds have to be older than 15 years as all of us felt every spring in those mattresses, and the hot water heater allows only 10 minute showers every hour or so. Only the bottom floors have heat. The rest of the home is heated by air moving through the visible gaps in the floor. If you spill water it will drip directly on people on the floor below you. There’s no way this house is to any type of construction code. Worst drywall work I’ve ever seen in my life. Bed frame in one of the bedrooms broke as soon as I sat down on it. Repair guy stayed in room for an hour and no visible work resulted. Bed mattress remained on the floor for the rest of our visit. Drive way is very difficult to use in winter weather even with 4 wheel drive and no one can be parked at the house if you’d like it plowed. If you care about quality, comfort, and cleanliness, you’re better off renting 2 smaller homes. If you just want to party close to the slopes, this is for you.
Commentaires de Gestion de l’hôtel
6 déc. 2021 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We apologize that our home was not up to standard when you arrive and we have improvements to make. We have added a training program for our housekeepers and also added inspectors to check the units after it is cleaned. The homeowner is aware of the issues with the beds and hot water and we have worked with him to get the items taken care of. The road has been repaired and we have a designated person for plowing. We do appreciate the feedback but in no way do we condone the mistreatment of large groups using our home just to party.
par un voyageur
Excellent summer location with rustic feel
Publié le 6 nov. 2020 sur HomeAwayThis house is excellent for large groups and folks who just want to be away from the hustle and bustle of the main resort area. It's is on a steep slope so 4 wheel drive vehicles are a must in the winter.
