Note fondée sur 658 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 mai 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely,Hotel Manager
par un voyageur
Bon rapport qualité prix
Publié le 23 oct. 2016 sur HotelsChambre et état général très corrects. Bon rapport qualité prix
par un voyageur
Publié le 23 juill. 2013 sur Hotels
par un voyageur
Publié le 29 août 2024 sur Expedia
The room size was okay with enough space. The bathroom was simply not clean. The water in the sink and toilet were not clear.
The overall impression of the facility was that it is terribly dated and definitely needs help everywhere. The breakfast was poor in comparison with other Super 8's. The food wasn't fresh, no juice or eggs; waffle iron old and didn't cook the waffle, for example. Cereal dispenser was empty and coffee was gone one half hour before the end of breakfast.
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Commentaires de Gestion de l’hôtel
29 août 2024 par Manager , Gestion de l’hôtel
Hi Judith, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Socorro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that breakfast was not up mark and found toilet issue. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 24 août 2024 sur Expedia
The hotel was dirty and smelled awful. The floors had dust (very likely asbestos) on them from repair work that had not been cleaned up. The toilet in my bathroom did not work. The water in the shower was black and dirty. Ran it for quite a while to see if it would flush out. It didn’t.
The room was so hot I was sweating profusely.
Just an overall horrendous experience.
All of it is concerning but the potential asbestos fiber exposure is the main concern.
Hotel needs to be thoroughly inspected and fixed.
Commentaires de Gestion de l’hôtel
25 août 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Socorro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that found room not to your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Rozer, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Socorro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It would be great if you mentioned your issue during your stay. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur de Port Allen
Publié le 18 août 2024 sur Expedia
Our initial room was excessively dirty and smelly with cigarette burn marks on the carpet and bed spread of our non-smoking room. There was loose dirt and plaster on the carpet and what appeared to be blood on the a/c and drapery. The clerk was very accomodating an switched us to the room next door but it was minimally improved. The room was extremely hot as they turn off the a/c when the room is not in use and it takes a couple of hours for it to cool enough to rest comfortably. The clerk say it recently came under new management and they are trying to redo it. In my opinion, they need to try much harder. The stairwell to the upper rooms needs a good cleaning, there were spider webs near the ceiling and a layer of dirt on the base boards. The only area that seemed to have the air conditioning turned on was the office area. As for the pool, it was grossly neglected, green and closed.The breakfast in the morning was scant and the waffle batter tasted sour. There was also coffee with condiments, bread for toast with butter and jelly packets, a box of cereal, and near empty gallon of milk.
I hope the management pulls it together because this property really has potential to be a great little stop.
Commentaires de Gestion de l’hôtel
19 août 2024 par Roger , Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Socorro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that dirt on carpet . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
par un voyageur
Publié le 2 août 2024 sur Expedia
Ok stay
Commentaires de Gestion de l’hôtel
19 août 2024 par ROGER, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Socorro. It is always a pleasure to receive positive feedback.I am particularly pleased that you found OK STAY . I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 2 août 2024 sur Expedia
Pool had 12 inches of back water with trash and pool chairs in it. No locked gate very dangerous.
Commentaires de Gestion de l’hôtel
19 août 2024 par Roger , Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Socorro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have notice Pool side issue, we have temporarily closed the Pool for maintenance purpose. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
par un voyageur
Super 8 socorro
Publié le 27 juill. 2024 sur HotelsThe hotel is under renovation. The beds are comfortable and clean showers good and hot. Priced Right.
Commentaires de Gestion de l’hôtel
19 août 2024 par Roger, Gestion de l’hôtel
hank you for taking the time to tell us about your experience at Super 8 by Wyndham Socorro. It is always a pleasure to receive positive feedback.I am particularly pleased that you found renovation work in progress, yes we are renovating as usual procedure to update the hotel to the best satisfaction of guests. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
