Note fondée sur 64 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 janv. 2023 sur Hotels
par un voyageur
Publié le 3 août 2022 sur Hotels
Nous avons passé un excellent week-end dans cette établissement..le personnel au top 👍a l’écoute du client..et toujours très souriant..un grand bravo à cette belle équipe et nous conseillons vivement leurs très bonnes cuisines servi au restaurant ..il y a vraiment tout à proximité autant pour les sportifs que pour ceux qui aiment juste ce détendre et se reposer dans leurs espaces SPA ..Bravo ❤️
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Lovely friendly Staff, lovely Spa, lovely area, lovely spacious rooms, HIGHLY Recommended !!
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Daniela, Gestion de l’hôtel
Thank you so much, Mr. Eisa!!!We will love to welcoming you back in Sölden
par un voyageur
Publié le 30 juill. 2024 sur Hotels
par un voyageur
Outstanding service
Publié le 23 juill. 2024 sur HotelsOutstanding service and facilities. No aircon though - so bring a fan during the summer.
par un voyageur
Solid choice in Solden
Publié le 24 mars 2024 sur HotelsLovely hotel and spa. I enjoyed the stay and found the half board option very appealing.
par un voyageur
Publié le 30 janv. 2024 sur Hotels
Food and service is terrific. Everything is clean. Spa is nice. My daughter loved the outdoor sauna. Minor suggestion would be the pillow. Maybe there are more supportive kind, but we didn’t ask the front desk.
par un voyageur
Publié le 19 sept. 2023 sur Expedia
Lovely modern hotel. Staff were really friendly and helpful. Room was quite spacious with a nice view. Bed was comfortable. Chose this hotel as reviews on the hotel food were good, however not to my taste and very little choice. Would prefer if there was a bed and breakfast only option and an a la carte menu. For this reason I would not stay here again even although everything else was perfect.
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Daniela, Gestion de l’hôtel
Dear Mrs. Janet,Thank you for your review and for choosing our hotel.We have a breakfast option to choose.In the winter season you can even enjoy our à la Carte restaurant Wine & Dine.We hope you’ll consider giving us another try.Take care of you.
par un voyageur
Publié le 27 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Daniela, Gestion de l’hôtel
thank you for your fantastic review, dear Mr. Kevin.Hope to welcome you back soon in Sölden!
par un voyageur
Beautiful hotel, but very warm in summer!
Publié le 27 août 2023 sur HotelsWe had a lovely stay in this hotel, the spa and restaurant were excellent and the breakfast selection was fantastic. The additional touches for our dog likr the bowls in the room and the soft sleeping mat were a pleasant surprise.
Unfortunately for us the entire hotel and our room were far too warm. There was no air conditioning in our room and the sun was shining directly into the room all day through the huge glass windows/doors. with 30+°c outside, it meant that we didn't have a single night of good sleep while we were there. (Leaving the windows open was also noisy and woke us up at 5am because of the sunrise).
I believe in winter this hotel is perfect and beyond compare in Sölden, but for us in the height of summer is fell below expectations in the most important metric for a hotel - the quality of sleep you can expect
Commentaires de Gestion de l’hôtel
29 août 2023 par Daniela, Gestion de l’hôtel
Dear Mr. Jack, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.We are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.
