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CityResidence Aparthotel

3.5 star property
3.5-star aparthotel in Sofia City Center

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Premium Apartment | Living area
Reception
Premium Apartment | Balcony
Reception
Premium Apartment

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Outdoor space
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Dunav street 38, Sofia, Sofia City Province, 1000
  • Sofia Central Mineral Baths
    ‪3 min walk‬
  • Alexander Nevski Cathedral
    ‪12 min walk‬
  • National Palace of Culture
    ‪19 min walk‬
  • Sofia (SOF)
    ‪16 min drive‬

Room options

View all photos for Superior Apartment

Superior Apartment | Living area

Superior Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Apartment

Premium Apartment | Living area

Premium Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the area

Sofia

Sofia City Center stay.With a stay at this Sofia City Center aparthotel, you'll be steps from Sveta Petka Samardzhiiska Church and Saint Sofia Monument. Yellow Pavement and TZUM Central Department Store are also within half a mile (1 km).
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What's nearby

  • Vitoshka Boulevard - 3 min walk - 0.3 km
  • Sofia Central Mineral Baths - 3 min walk - 0.3 km
  • Alexander Nevski Cathedral - 12 min walk - 1.0 km
  • Bulgarian Parliament - 13 min walk - 1.1 km
  • National Palace of Culture - 19 min walk - 1.6 km

Getting around

  • Serdika Station - 1 min walk
  • Sofia Central Station - 6 min drive
  • Sofia Airport (SOF) - 16 min drive

Restaurants

  • ‪Happy Bar & Grill - ‬2 min walk
  • ‪Spaghetti Kitchen Bar - ‬3 min walk
  • ‪Largo - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Art Club Museum - ‬4 min walk

About this property

CityResidence Aparthotel

3.5-star aparthotel in Sofia City Center
CityResidence Aparthotel offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. CityResidence Aparthotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 3.5-star Sofia aparthotel is smoke free.

  • 15 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Lockers available
CityResidence Aparthotel offers 15 air-conditioned accommodations with safes and slippers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchens with separate dining areas and cookware/dishes/utensils.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

Languages

Bulgarian, English, German, Italian, Russian

Similar properties

Reception

Sofia Balkan Palace

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,000 reviews
The price is CA $202
CA $225 total
includes taxes & fees
Apr 27 - Apr 28
Sofia Balkan Palace

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (BGN 7 per day)

Kitchen

  • Cookware, dishware, and utensils

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free newspapers in lobby
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Lockers
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 15 units
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BGN 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: BGN 7 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

Property is also known as

CityResidence Aparthotel Sofia
CityResidence Aparthotel Aparthotel
CityResidence Aparthotel Aparthotel Sofia

CityResidence Aparthotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 83 reviews
Rating 8 - Good. 23 out of 83 reviews
Rating 6 - Okay. 13 out of 83 reviews
Rating 4 - Poor. 6 out of 83 reviews
Rating 2 - Terrible. 12 out of 83 reviews

7.0/10

Cleanliness

6.8/10

Amenities

7.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

daiana

Travelled with family
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Thomas

Liked: Cleanliness
It's fine but loud. Walls are thin and it's under the flight path of the airport. Also reception is open limited hours so if you need anything early morning you are out of luck. The room itself was fine, bed was OK and it has a nice big balcony. Plus having a kitchen was good. Bathroom was clean and everything worked well (not a given in the Balkans)
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
City stay
No laundry facilities although mentioned. No parking as well. Air condition is good although one of them was dripping. Shower door need fixing. Beds are comfortable. Elevator can fit 4 persons without luggage. Good location. No microwave oven or any kind of oven
Stayed 1 night in Aug 2024

8/10 Good

Ofer

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Michaela

Stayed 8 nights in Apr 2024

2/10 Terrible

Simeon

Disliked: Cleanliness, amenities, property conditions & facilities
No communication. The worst possible service. Stay away from this place. Never ever have I seen host like that. STAY AWAY!!!
Stayed 1 night in Jul 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I begin? I called several times to check in ahead of time to try the gate code and never received a response. Once we got to our room, we went to the bedroom and saw the bed just had a sheet over it with no comforter. We found two blankets that were balled on the bottom of the closet. Once we spread them out we saw that one blanket was dirty and the other had a large stain that looked like came from urine. We went into the living area and saw the couch also had a sheet over it. There was only one air conditioner there for the whole unit. Once we got to the kitchen we saw crumbs on the counter, stove and toaster. After that, we were so grossed out we had to call Expedia and ask for a refund or what to do. Expedia contacted the property manager who told them that they could not refund us. They told us to speak to the front desk regarding any kind of a refund. The front desk then contacted the property who told us the same thing. We were so frustrated at this point, we left and got a room at the Hyatt. My advise to you is to stay away!
Stayed 3 nights in Jul 2024

4/10 Poor

anita

Stayed 2 nights in Apr 2024

10/10 Excellent

ShivaPrasad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located in city centre beautiful appartment
Stayed 1 night in Apr 2024

10/10 Excellent

Olena

Travelled with family
Liked: Cleanliness, room comfort
very clean apartments. nice smell in the room and good service. They will always help and advice if you come for the first time.
Stayed 7 nights in Mar 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Avoid
We stayed in the family two bedroom suite. Cleanliness was poor, filthy under the sofa, no one cleaning into the corners etc. All the cookware was dirty, stains on sofa, bed linen far too small for the beds. My daughter had an accident and whilst the receptionist was great getting us an ambulance, the property had no first aid kit, which is poor.
Stayed 2 nights in Jan 2024

8/10 Good

fotina

Stayed 5 nights in Nov 2023

10/10 Excellent

Biserka

Stayed 1 night in Oct 2023

6/10 Okay

Keith Glen

Liked: Amenities
I was jus average, and lot of attitude from the staff !!!
Stayed 4 nights in Sep 2023

8/10 Good

Limor

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, room comfort
This place is decent.
This is a good property. Good check in experience. I get the impression that alot of people who go to this property want "the moon on a stick". If you want value, cleanliness, quiet, and adequate facilities. This is fine.
Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Stayed 3 nights in Jun 2023

8/10 Good

Anke

Travelled with group
Liked: Property conditions & facilities
The apartment is nice and spacious. There is a kitchen, but it is not well equiped, so cooking is not an option. The wifi does not work in the room - that wasn‘t a problem for us, since it worked in the lobby. The area around the apartment is fantastic, grocery stores and public transportation are really close by. And the center with all the historical sights is just a few walking minutes away.
Stayed 5 nights in May 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well priced and although fairly basic, had everything you would need. Around 10 minutes walk from the centre.

8/10 Good

Brion

Stayed 1 night in Dec 2022

6/10 Okay

Daniela, Alexandria

Stayed 2 nights in Oct 2022

6/10 Okay

Matthew

Liked: Cleanliness, room comfort
Hotel is not where it is shown on Hotels.com map
Worst part is that the hotel is not where it is shown on Hotels.com map. Don't know who thinks it a good idea to lie to guests, but the hotel is a 20 minute walk from where it is shown. OTHER than that, it is a very large room and the staff is attentive (only on site 10:00-22:00). The area is a bit run down, but there are stores, restaurants and bars. Taxis are cheap, so you could grab a cab with what you're saving on the room. Kitchen is minimal, but poor equipped (non-stick pan was unusable).
Stayed 13 nights in Sep 2022

6/10 Okay

Garret

Liked: Cleanliness
Disliked: Property conditions & facilities
Communication with the staff was super easy. They were really helpful in accommodating my late arrival. The property was definitely clean, but very tired. After a long travel day, was annoyed that the beds didn’t have the bedding already on (they were folded and clean on the bed). Also, the keys to the rooms are very old school and difficult to use. OK value for money, clean and safe but definitely tired.
Stayed 2 nights in Aug 2022

10/10 Excellent

Tatiana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. The appartment has has fully functional kitchen with plates, glasses, tea pot, etc. Highly recommend.
Stayed 3 nights in Jul 2022