Note fondée sur 193 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Hotels
Easy and simple lodging right in the heart of town. Bed and pillows comfy. Room and bathroom size big. Could have used an extra blanket on the bed, and water pressure was low. Not fancy but served its purpose for the trip and felt clean and safe.
Commentaires de Gestion de l’hôtel
7 août 2024 par Angela, Gestion de l’hôtel
Thank you for taking the time to leave a review. hope to see you in the near future and upon request we can grab you an extra blanket if need be. Thank you,Angela Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Bedding and linens were clean. There was no safety latch on the door. Mattress was cheap and uncomfortable with no support. The single chair was a broken down stacking chair with zero padding. There were no black out curtains and they didn't close completely with shears in the middle. Walked by other rooms with open doors that appeared updated, probably comfortable well taken care of, too bad the room I was in hadn't been updated.
Commentaires de Gestion de l’hôtel
7 août 2024 par Angela, Gestion de l’hôtel
Thank you for taking the time to leave a review. Our apologizes for the safety latch guest tend to leave with it latched from time to time and we have to break the latch to be able to enter the room thosse are being replaced . Also we apologize that your room wasent comfortable for you ,upon request we couldve possibly got you moved into another room. Every room should have black out curtains but yes there is a sheer in the middle but they should be closeable . we hope to see you in the near future and your stay will be more comfortable for you.Thank you, Angela hotel manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Though not a recently built or remodeled facility, the inn and property were clean and well kept. The room featured several ammenties to make our stay more pleasant. The bed was very comfortable. The friendly and welcoming staff was helpful in getting us situated into our room on the second floor. Another chair at the table would have be a welcome addition.
Commentaires de Gestion de l’hôtel
7 août 2024 par Angela, Gestion de l’hôtel
Thank you for taking the time to leave a review. Looks as if your stay with us was pleasant and we hope to see you in the near future.Thank you,Angela hotel manager
par un voyageur
Publié le 1 août 2024 sur Expedia
Great little hotel - perfect for fishing the Kenai River. Andrea, the hotel manager, goes beyond her job description - she even helped me bring my luggage to my room. Thank you for a great stay.
Commentaires de Gestion de l’hôtel
2 août 2024 par Angela, Gestion de l’hôtel
Thank you for taking the time to leave a review. Looks as if your stay with us was pleasant, and we were happy to have you stay with us. and thank you for the recognition of my work i do do my best and its my pleasure helping in any way that i can. Hope you come back and stay with us in the near future. Thank you, Angela hotel manager
par un voyageur
Has room for improvement
Publié le 1 août 2024 sur HotelsI'm never comfortable leaving a less than positive review, but feel it's only fair to future customers. Although, the front desk person was very nice and the lobby area was "homey", this hotel definitely has room for improvement. We stayed 5 nights and housekeeping never cleaned the room, emptied garbage cans, or brought fresh towels. Even when we called and specifically asked for these things to be done, it wasn't done until we called upon returning to the room at 9pm. The mattress was very old and sunk towards the middle. The room was recently remodeled, but you could tell corners were cut in the workmanship. The food at the attached restaurant was good, though.
Commentaires de Gestion de l’hôtel
1 août 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to leave a review altho it looks as if your stay with us didnt go so well. We do apologize for the poor service you recieved there is no justifying it but i do kno that this past week has been our busy peak so we have had a full house and that seems to get a little hectic at times. so once again we do deeply apologize And we hope hope to see you in the near future. Thank you , Angela
par un voyageur
Clean and comfortable hotel ran by good people!
Publié le 28 juill. 2024 sur HotelsStayed there 3 nights with my two teens. It’s not a fancy hotel, but it was clean, comfortable, reasonably priced, and in a great location!
The lady who works the front desk was very friendly and acted truly happy to help with whatever we needed. We asked for an extra set of towels and blankets. I would have been happy to have gone to the front desk to pick them up, but she insisted on bringing them to me, which I thought was above and beyond!
I wanted ice for my drinks one evening, and a gentleman I hadn’t seen was down there, and asked if I needed help. He turned out to be the owner, and I truly enjoyed talking with him and learning about him and his cute wife! I’m a single mom who was trying to get my 13 yr old son onto his first salmon catch. He was very kind, telling me where I should go and what I should use. Even offered suggestions on where to store my fish if we caught any (which we sadly did not).
I would stay there again simply because I liked them.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Angela, Gestion de l’hôtel
Thank you Rebecca for taking the time to leave a kind review. It was our pleasure having you and your children stay with us. hope to see you in the near future and have better luck then with catching some fish. Thank you, Angela
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Management, Gestion de l’hôtel
Thank you for your kind review. We are glad you enjoyed your stay. Hope to see you again soon.
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Maybe my own fault, but I didn’t realize this was a motel. Bed was very uncomfortable. Not enough pillows. Staff availability was extremely limited. No amenities. Other patrons were seedy. Would not recommend.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Management , Gestion de l’hôtel
We are sorry you had a bad experience. We are a hotel but the lower level has outside doors, most people like that convenience, especially the fisherman. We had one guest with some mental issues we were trying to help. She is harmless. Staff is not always at the front desk but can always be reached by phone. Staff can always provide more pillows. We have had very few complaints about our beds. I will check on the bed in that room. Hope you will give us another try.
par un voyageur
great 😊
Publié le 22 juill. 2024 sur Hotelsstaff super attentive and helped with every thing asked
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Angela, Gestion de l’hôtel
Thank you for taking the time to leave a review. it was our pleasure having you as a guest . Glad we was able to provide you with your request. Hope to see you in the near future. Thank you, Angela hotel manager
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Angela, Gestion de l’hôtel
Thank you for taking the time to leave a review. hope to see you in the near future. 'Thank you, Angela
