Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de France
Séjour MERVEILLEUX, vue extraordinaire!
Publié le 4 juin 2022 sur HomeAwayA part quelques fuites d’eau dans la chambre principal, nôtre séjour en famille c’est très bien passé. Un meilleur nettoyage de la piscine et des abords serai le bienvenue.
Une belle adresse à retenir !
par un voyageur
Heaven on the lake
Publié le 29 nov. 2024 sur HomeAwayBlaine and Stephanie’s home on the lake is just beautiful ! We enjoyed our short stay with family for three nights. House had all the needed utensils and amenities where you didn’t feel like you needed to leave. Although the town is a short tuk tuk ride up the hill and has some cute bakeries and places to eat. Overall a great stay and they help organize excursions and rides too ! Elisio was fantastic host
par un voyageur
Perfect for group trips!
Publié le 27 août 2024 sur HomeAwayGreat home base for our group of 6 friends who were looking to explore, unwind and have a good time together! We stayed for 5 days and found ourselves choosing to stay on the property cooking together in the well-equipped kitchen our lounging by the pool.
I personally enjoyed the access to kayaks to go on morning trips around the Lake.
Really appreciated the attention from the property manager and on-site concierges—they were excellent! Highly recommend this place if you’re coming in a large group, there’s fun around for everyone of all ages .
par un voyageur
DREAM
Publié le 8 juill. 2024 sur HomeAwayWe LOVED staying at this beautiful home. The art, furniture, and view make for a dream-like stay. The staff on the property were incredibly helpful, kind, and made us feel cared for! 100% recommend and cannot wait to come back!
par un voyageur de Arlington Heights, IL
Beautiful Views
Publié le 6 juill. 2024 sur HomeAwayThis property has some of the most beautiful views. Our kids enjoyed the pool, jacuzzi and the lake throughtly.
par un voyageur
5 Star review!
Publié le 18 mai 2024 sur HomeAway5 Star review!
The villa on Lake Atitlan is in an excellent location, just minutes from the small bohemian town of San Marcos La Laguna.
Although this was our second visit to the Lake and the Villa Casa Blanco, we still discovered hidden gems on the property and the lake. The property grounds are spectacular! The landscape includes, but is not limited to Palms, Amaryllis, Heliconias, Bougainvillea, Bananas, Mangos, and numerous other blooming vines.
The kitchen and bathrooms are fully stocked leaving nothing overlooked.
The pictures on the site of the property, although beautiful, do not come close to showing how fabulous the villa is in person!
What more could a guest want.
Our stay was made incredible by both the owner and concierge!
Booking and interactions with the homeowner Blaine were easy.
Aaron, the lake concierge went above and beyond to help all the excursions around the lake. The onsite staff (Eliseo, Edgar) were very attentive to our needs from going into town and getting medication for stomach illness we had, to arranging rides to town, getting Kayaks out for us, and communicating the schedules of the villa support staff.
Highly recommend the villa for a tropical retreat.
Commentaires de Gestion de l’hôtel
18 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your very kind review. We will be sure to pass on your compliments to our staff!
par un voyageur
Family Christmas at Lake Atitlan
Publié le 2 janv. 2024 sur HomeAwayOur stay was nothing short of AMAZING! The house is a dream - beautiful, spacious, and clean! Booking was easy and the homeowner was very timely in responding to questions...I had a lot. He also had a great contact for all our transportation in Guatemala, Ruben was outstanding! Aaron, the concierge went above and beyond to help arrange excursions, chef, and even worked on Christmas day to find a contact for wave runners to be delivered to our dock! Aaron even called after our departure from the house to confirm we connected with our ride back to Antigua. The chef was incredible, I highly recommend utilizing the chef not only for great food, but to add to the relaxation! I woke in the morning to the smell of coffee and breakfast being prepared. The onsite staff (Eliseo, Edgar, Jose) were very attentive to our needs, warming hot tub, starting fires, arranging rides to town, and communicating their schedules. The grounds are impeccable! The walk to town is short, but hilly, a great morning workout. It was easy to get to town for groceries, great restaurants, and the kids loved the bakery and gelato. Experiencing Christmas in San Marcos was a thrill from mass at the Catholic church to the fireworks around lake. It was indescribable! We always felt safe and well taken care of! We will definitely visit again, I want to bring everyone I know and share this whole experience and exquisite property!
par un voyageur
Beautiful stay
Publié le 27 déc. 2023 sur HomeAwayBlaine's house is absolute oasis. We loved hanging out in the heated pool and hot tub and Aaron helped arrange for private transfers all around Lake Atitlan which we loved exploring. San Marcos is the closest town and has limited restaurants/shopping. I would recommend stocking up on groceries in Panajachel before coming to the house... would love to get to stay here again!
par un voyageur
Most amazing place!!!!
Publié le 2 oct. 2023 sur HomeAwayWow!!! This place was incredible. The views!!! It was the most perfect location with the most perfect views of the lake and volcanoes. The staff on property were soooo attentive and amazing. The house was so perfect and had everything we needed. Aaron setup all of our transport, tours, chef, and everything. He was incredible always checking in and making sure everything was going great. If you are planning on visiting the lake, I recommend staying here 100%!!! We cannot wait to be back!!!!
par un voyageur
Found a scorpion in our bed!
Publié le 2 sept. 2023 sur HomeAwayI wrote a long review, but it exceeded the character limit so I will keep it brief. The views were beautiful, the grounds were amazing, and Eliseo was very kind.
There was tension before we arrived due to poor communication with Blaine and the house manager, Aaron. The price to arrange things, like transportation, was about double the cost of booking it ourselves, so I did it myself. We did hire a chef through Aaron, but they had to cancel the day before we arrived. This was our #1 most important thing when booking, and Aaron and Blaine wouldn't help us find a solution. We had to rearrange a new chef ourselves.
Once we got to the house we found a literal scorpion in our bed! The house was dusty and the cleaning lady never came. The staff would come in and out of the house whenever they pleased, sometimes taking over areas themselves making them unusable to us. The primary bedroom bed was so squeaky that it would squeak if you took a deep breath, traffic noise was quite loud - No sleeping in! There were planned power outages that the staff didn't tell us about, but luckily our chef did.
I’m used to traveling in a mix of places from luxury to offgrid backpacking. I understand in a place like Guatemala you are not going to have every amenity at your fingertips. There are going to be power outages, noise, bugs, etc. but being treated rudely by the staff and property manager is where I draw the line. Communication was poor and the house was dirty. I would not stay again.
Commentaires de Gestion de l’hôtel
3 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hello Sally, We are truly sorry you had such an unpleasant experience at our house. In our over ten years of renting to literally hundreds of parties at this point we have never had a review like yours! We use the same maids we have always used and nobody has ever complained about cleanliness? Our staff is trained to be accommodating and we almost always receive compliments about them? There are non poisonous scorpions around but very rarely in the house and never in ten plus years in our or a guests bed! The situation with the chef was unfortunate but her mother did die and it is not easy to find chefs there last minute.. However Aaron could have communicated about this better and perhaps had a back up chef on call. Again we are sorry and surprised you were so dissatisfied given our literally hundreds of 5 star reviews over so many years across two major rental platforms! .
