Ratings based on 252 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from New York

Posted Nov. 8, 2024
Very nice hotel
Comment from Hotel Management
Nov. 9, 2024 by Ballard Inn, Hotel Management
Maria, thank you for sharing your stay experience with us. We look forward to your next stay.
2 out of 5
by A traveller

Posted Aug. 26, 2024 on Expedia
We were assigned a second floor room which was only accessible by stairs. We were offered a ground floor room that turned out to be disabled accessible which we did not need. The water pressure in the shower was terrible, the bed was not at all comfortable, and no tv, phone or alternatives. Pedestal sink offered no place to put any toiletries. We were celebrating a special occasion and were so disappointed we left after one night. The online pictures of the rooms were lovely, but not our room.
Comment from Hotel Management
Aug. 27, 2024 by Ballard Inn, Hotel Management
Hello Louise, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. The room you were offered was the only ADA room on the property. I would like to mention that we are a boutique, b&b and that though we lack some common accommodations, we make up for it in charm. So we would like to make things right if you give us another chance in the future. Have a wonderful day-
4 out of 5
by A traveller

Cute, quaint Inn

Posted Aug. 13, 2024 on Hotels
Very nice inn; however, there is no elevator & most of the rooms are upstairs. The rooms are air conditioned, but the rest of the inn just has box fans around. Also, no refrigerator, microwave, or television in the rooms. The room we had was decorated really nice. The inn is decorated nicely, also. Really beautiful part of town, nestled in a quiet neighborhood.
Comment from Hotel Management
Aug. 17, 2024 by Ballard Inn, Hotel Management
Thank You Susan, For your feedback. These are things that help us become better. We appreciate your time. Next time your in the area, Please know- We are considered an unplug inn- you disconnect and enjoy your time here at the Inn. We are always open to help microwave and refrigerate any of your personal items, upon request. Our property has lovely air-conditioning, unfortunately it just happened to go out. Thank you again for sharing.
5 out of 5
by A traveller

Posted Aug. 9, 2024 on Hotels
Comment from Hotel Management
Aug. 10, 2024 by Ballard Inn, Hotel Management
Thank you kindly for your feedback. We hope to see you next time.
5 out of 5
by A traveller

Posted Aug. 6, 2024 on Hotels
We loved this little hotel- the staff were friendly ; the room was so comfortable and the breakfast was great.
Comment from Hotel Management
Aug. 7, 2024 by Ballard Inn, Hotel Management
Thank You Timothy for your review. Until the next wonderful stay.
5 out of 5
by A traveller

Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 7, 2024 by Ballard Inn, Hotel Management
Thank You Lauren for sharing your experience.
5 out of 5
by A traveller

Posted Aug. 3, 2024 on Expedia
Very quaint, clean room, and lovely breakfast!
Comment from Hotel Management
Aug. 3, 2024 by Ballard Inn, Hotel Management
Thank you for the review!
5 out of 5
by A traveller

Posted Aug. 1, 2024 on Expedia
The included breakfast was great. Above your typical buffet.
Comment from Hotel Management
Aug. 2, 2024 by Ballard Inn, Hotel Management
Thank you so much for the feedback! Hope to host you again .
5 out of 5
by A traveller

Posted Jul. 26, 2024 on Expedia
Very cute property. The bed and pillows were delightful! Staff were super friendly.
Comment from Hotel Management
Jul. 26, 2024 by Ballard Inn, Hotel Management
Thank you so much for the feedback! We are thrilled to hear you enjoyed your stay, and wish you safe travels!
5 out of 5
by A traveller

No tv, too noisy for the building I suppose.

Posted Jul. 26, 2024 on Hotels
Good. Low tech, bring your own if you like it to fall asleep. Otherwise I thought it was great
Comment from Hotel Management
Jul. 26, 2024 by Ballard Inn, Hotel Management
Thank you for your feedback! We are delighted to hear you enjoyed your stay, and hope to host you again. Safe travels!