Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Expedia
Hôtel agréable malgré quelques points à améliorer (restauration, manque de transats…).
Commentaires de Gestion de l’hôtel
18 déc. 2024 par Hotel Management, Gestion de l’hôtel
Cher M. Frederic,Salutations de SENTIDO Caribbean Soma Bay et j'espère que vous allez bien et que vous êtes en sécurité. Merci pour vos commentaires élogieux et votre bonne note sur le complexe. Nous espérons vous accueillir à nouveau et vous souhaitons une bonne année.
par un voyageur
Publié le 8 mai 2022 sur Expedia
par un voyageur
Publié le 22 août 2024 sur Expedia
Struttura enorme con bella spiaggia, camere spaziose, rinnovate e pulite. Buon ristorante. Ottimo rapporto qualità prezzo.
Commentaires de Gestion de l’hôtel
18 déc. 2024 par Hotel Management, Gestion de l’hôtel
Cher M.Paola,Saluti de SENTIDO Caribbean Soma Bay e spero che vous allez bien et que vous êtes en sécurité. Grazie per i vostri commenti élogieux e per la vostra buona nota sul complesso. Nous espérons vous accueillir à nouveau et vous souhaitons une bonne année.
par un voyageur
Publié le 25 mars 2024 sur Expedia
Good beach, facilities, sunshades and room. Poor food, no free internet in room and constantly being bothered by salesmen trying to sell spa services.
Commentaires de Gestion de l’hôtel
18 déc. 2024 par Hotel Management, Gestion de l’hôtel
Dear Mr.Philip,Greetings from SENTIDO Caribbean Soma Bay and hope you are doing well and safe. Thank you for nice comments and good rating about resort. We hope to welcome you back again, wishing you happy new year.
par un voyageur
Publié le 29 nov. 2023 sur Expedia
Really nice environment, friendly staffs and spacious room.
Commentaires de Gestion de l’hôtel
18 déc. 2024 par Hotel Management, Gestion de l’hôtel
Dear M.Yan,Greetings from SENTIDO Caribbean Soma Bay and hope you are doing well and safe. Thank you for nice comments and good rating about resort. We hope to welcome you back again, wishing you happy new year.
par un voyageur
Publié le 10 juin 2023 sur Expedia
Staff are very kind and proactive in general. Also very respectful. It felt good to be a women and wear normal clothes without being always over looked at.
We had a superior room, and it was spacious and very clean! The cleaner cleaned everything, like shower, floor & bed every day. We had a great service in that aspect. 😄 it’s made a great impact for Egypt standards.
Although there is a huge buffet Food is average. The restaurant a la carte aren’t worth it.
Sadly my partner had food poisoning from the facility’s buffet also. We were expecting more for a five star as we just did the Nile cruise on a budget and the food was actually much better..
The drinks are very average and all the popular drinks like mojito, pina colada,Margarita are extra cost. PS forget about the gin tonic they are horrendous.
The beach is great and the view is magnificent. Be ready. Do you have some vendor coming up to you every 30 minutes for spa, trips and other activities.
It was a pleasant three days stop during our backpacking trip but won’t be back.
Commentaires de Gestion de l’hôtel
18 déc. 2024 par Hotel Management, Gestion de l’hôtel
Dear M.Julie,Greetings from SENTIDO Caribbean Soma Bay and hope you are doing well and safe. Thank you for nice comments and good rating about resort. We hope to welcome you back again, wishing you happy new year.
par un voyageur
Policy issues
Publié le 31 oct. 2022 sur HotelsNice hotel, great rooms.
Some of the staff members need a lot of training. The hotel needs to clearly state its policy on Hotels.com regarding its definition of "All inclusice" and the invention of "Soft vs hard inclusive." Surprisingly, guests are treated **unequally** depending on their nationality and NOT on the rate/ type of reservation.
It took us the whole first evening to figure out which staff members are nice and friendly and which ones to avoid.
We made our comments clear since the first hour, and the manager did a wonderful job greeting us every time he saw us. Action more than greeting needs to be done though.
Food could definitely be better (ingredients wise).
Very nice beach area yet the designated swimming area could be extended.
Great entertainment team.
The hotel needs to review the map on Hotels.com because this is NOT where the hotel is located in reality.
par un voyageur de STATEN ISLAND
Publié le 31 août 2022
Very nice place with friendly staff and great beach
par un voyageur
Publié le 12 juill. 2022 sur Hotels
par un voyageur
Nice resort but need major upgrade on their food.
Publié le 1 nov. 2021 sur HotelsHorrible food. Even found hairs in our food on several occasions. 3 days was enough. If they upgrade their food we would have wanted to stay longer.
Fantastic service though and very nice staff, and amazing beach.
