Note fondée sur 744 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Expedia
Terrible dirty property. Rooms are out dated.
Commentaires de Gestion de l’hôtel
27 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Thomas,It is disheartening to hear about your experience. We regret the issues you encountered. We will speak with our housekeeping team to ensure that similar issues will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.
par un voyageur
Publié le 24 août 2024 sur Expedia
Beds very comfortable. Carpet was dirty. Overall satisfied
Commentaires de Gestion de l’hôtel
25 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Lisa,We’re glad to hear you found the beds very comfortable and were overall satisfied with your stay. We regret the issue with the carpet and will address it promptly to improve our cleanliness standards. We appreciate your input and hope to see you again soon!
par un voyageur
Good stay
Publié le 21 août 2024 sur HotelsIt was good, comfortable.
Commentaires de Gestion de l’hôtel
22 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Robert,Thank you for the positive review! I’m glad to hear you had a comfortable stay and rated us 8 out of 10. We appreciate your feedback and look forward to the opportunity to make your next visit even better!
par un voyageur
Publié le 19 août 2024 sur Expedia
Could use some deep cleaning but over all not too bad. Very convenient and affordable
Commentaires de Gestion de l’hôtel
21 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Amanda,We are grateful you found our location convenient and affordable. We appreciate your note about needing a deep clean and will address this to ensure a more thorough experience for our guests. We look forward to welcoming you back.
par un voyageur
Publié le 18 août 2024 sur Expedia
Front desk staff was very nice
Commentaires de Gestion de l’hôtel
21 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Steven,Receiving compliments from our guests for our friendly, hardworking staff is always a delight and we can't wait to pass along your compliments. We look forward to sharing another exceptional experience when your adventures bring you back our way.
par un voyageur
Publié le 11 août 2024 sur Expedia
The staff was very helpful. The bed was comfortable. The breakfast was tasty.
The only drawback was mold in the ceiling over the bathtub.
We weren't able to see around the property due to the storm.
Commentaires de Gestion de l’hôtel
12 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Anthony,Thank you for your positive comments about our staff, bed and breakfast. I’m regretful to hear about the mould issue in the ceiling over the bathtub and will have it addressed promptly. I also understand that the storm limited your ability to explore the property. We appreciate your feedback and hope to provide a better experience on your next visit.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.
par un voyageur
Publié le 9 août 2024 sur Expedia
The pictures online need to be updated. We walked in the room and walked out and stayed in the hotel next door. This place is a dump!!! The sheets had stains and hair all over them. The ceiling was falling in, the walls had stains. The entire hotel smelled musty. The worst of my life!!! Do not go by the pictures on line this place needs to be shut down. I wish i could have got my money back but it is what it is. I woildnt pay someone to sleep in this place.
Commentaires de Gestion de l’hôtel
12 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are truly sad about your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be investigating these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit. If you have any queries regarding these issues, please call the property for further assistance.
par un voyageur
Publié le 8 août 2024 sur Expedia
The building was a little bit old
Commentaires de Gestion de l’hôtel
8 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for the fantastic rating! I’m pleased to hear you enjoyed your stay. We appreciate your feedback regarding the building's age and we're continuously working to update and enhance our facilities. Your satisfaction is important to us and we hope to have the opportunity to exceed your expectations on your next visit.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Michael,We are sad to receive a 4-star rating from you. Providing a positive experience to our guests is our goal and we regret that we fell short during your stay. Kindly share details about your concerns so we can investigate them effectively and make the required changes. We hope for the opportunity to restore your confidence in our services on a future visit.
