Note fondée sur 895 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Stephane
Bien pour le prix
Publié le 5 juill. 2017 sur HotelsBien pour le prix chambre propre petit déjeuner correct
par thierry
Publié le 16 juill. 2013 sur Hotels
par un voyageur
Publié le 13 oct. 2024
We reserved an accessible room through you and when we arrived, they did not have an accessible room. They said they weren't notifued, yet, that infirmation was on her sheet. My husband is very handicapped and needs a safe way to get around and to shower. This was unacceptable.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Alana Moore, GM , Gestion de l’hôtel
I apologize for the inconvenience. We only have 2 accessible rooms and both were rented out prior to your booking. I understand your frustration, but the bad review you gave was for the hotel itself, not Expedia. Did my staff do something wrong, or something wrong with the room other than not being accessible?
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Alana Moore, GM , Gestion de l’hôtel
Thank you for your kind review! We look forward to having you back!
par un voyageur
Publié le 3 août 2024 sur Expedia
Staff is friendly and quick check in process.
We liked the room, I would definitely recommend. However, bathroom could have been better cleaned.
Commentaires de Gestion de l’hôtel
6 août 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Jana,Thank you for your commendations of our friendly staff and quick check in process, here at our RED ROOF INN SOMERSET PA. However, we apologize for any inconvenience caused by the cleanliness of the bathroom not being up to standard. I am grateful for the feedback you provided so we are able to continually improve our hotel.We hope to continue to provide great experiences for you here at our Red Roof Inn.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello James,I am pleased to have had you as our guest at our RED ROOF INN SOMERSET PA. Your 10/10 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Alana Moore, GM , Gestion de l’hôtel
Thank you for your kind words! We appreciate your business and look forward to serving you in the future!
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Alana Moore, GM , Gestion de l’hôtel
Thank you for your kind review! We look forward to having you back the next time you are in our area!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
The staff was very kind and it was a nice place to stay!
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Alana Moore, GM , Gestion de l’hôtel
Thank you for the kind review! We strive to make our guests experience as enjoyable as possible. We look forward to having you stay with us again next time you are in our area!
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Alana Moore, GM , Gestion de l’hôtel
Thank you for your review of our property. I hope your stay was an enjoyable one! Please let me know if you have any questions or concerns, or if there is anything I can do to help you.
