Note fondée sur 735 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2019 par Liddy P, Gestion de l’hôtel
Greetings,
Many thanks for visiting us at the new MacArthur Place. We're glad you enjoyed your experience!
Best,
par Marc
Publié le 16 juin 2017 sur Hotels
Un établissement remarquable, à quelques pas des attraits de la région
par Catherine de Lausanne, switzerland
Very nice
Publié le 7 sept. 2015 sur HotelsHello
Very nice stay in very intimate—friendly hotel.
We loved it. It is the place where we would go again in Sonoma valley.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Beautiful property. Friendly staff. Great spa services and Hugo (one of the bartenders) is the best!!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par MP, Gestion de l’hôtel
Hello Tiffany, We so enjoy finding reviews like yours, from guests who have fully enjoyed the many experiences available at MacArthur Place. We are delighted to learn that every moment impressed, from your meals at Layla to your selected treatments in our in-house spa. Your kind words of Hugo will be shared and celebrated with him and on behalf of your many friends at the hotel, we encourage you to join us again just as soon as you can. All the best, Justin WilsonGeneral Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Overall nice stay. Quiet area, valet parking was a breeze. We were checked into the wrong room unfortunately. We booked a suite with a tub, however was put into a room with an outdoor shower. There was a wedding going on at the exact same time so figured it was an oversight from front desk so we didn’t complain or mention it. Room service for dinner wasn’t great, but would recommend it for breakfast only. 7/10, would stay again if I could guarantee the correct room without the hassle.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par MP, Gestion de l’hôtel
Dear Michelle, Greetings to you and yours and thank you for sharing your review. We are thrilled to learn that you would join us again though we do wish to apologize for the disappointment with your room. I’m hopeful that you’ve received my message, and we are once again sorry if the desired in-room amenities were not part of the reassigned room. We appreciate the added feedback, and we look forward to winning your heart with a flawless experience upon your return. Until then.Kind regards, Justin WilsonGeneral Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Amazing Stay at MacArthur Place Hotel!
From the moment I arrived, the experience was outstanding. I was greeted by incredibly friendly staff who not only unpacked my car but also handled valet parking seamlessly. The team at the front desk was warm and welcoming, providing a helpful overview of the property, complete with maps, and they even treated me to a complimentary glass of champagne—such a nice touch!
I was then escorted to my gorgeous room, which featured a stunning garden shower and an outdoor bathtub, offering a perfect blend of luxury and relaxation. The entire property was immaculate, with beautifully maintained grounds, and the staff went above and beyond to be accommodating.
With wonderful dining options on-site and impeccable service, I can confidently say this is a 10/10 experience. I highly recommend MacArthur Place Hotel for anyone looking for a relaxing and luxurious getaway in Sonoma. I can’t wait to return!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par MP, Gestion de l’hôtel
Dear Lisa,Your recommendation means the world to us, and we thank you for taking the time to spread the word about your enchanting Sonoma Valley experience. We are thrilled to know that we fully impressed with each new discovery, and we appreciate you shining a light on the genuine hospitality provided by every colleague who greeted you. Your added accolades regarding your Layla dining experience will be shared with our culinary team and on behalf of your many friends at the hotel, we too look forward to your return. All the best, Justin WilsonGeneral Manager
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par MP, Gestion de l’hôtel
Dear Suman, It was a pleasure to serve as your host and we thank you for taking the time to share your high marks. We trust our hotel provided the opportunity to relax and recharge, perhaps even with a treatment at our Sonoma Valley spa. We thank you once more and we hope to welcome you time and again for many years to come. All the best, Justin WilsonGeneral Manager
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Sylvia, Gestion de l’hôtel
Thank you for the great review! We hope to welcome you back soon!
par un voyageur
Publié le 20 août 2024 sur Expedia
Perfect stay
Commentaires de Gestion de l’hôtel
28 août 2024 par macarthur place, Gestion de l’hôtel
Hello Alexis,Perfect is certainly what we love to hear! Thank you for making memories with us here in our Sonoma escape, and we hope to host you again one day soon.All the best, Justin WilsonGeneral Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
Quality of the rooms are not worth the price.
Commentaires de Gestion de l’hôtel
21 août 2024 par MP, Gestion de l’hôtel
Dear Natalie, Greetings from Sonoma Valley. It was a pleasure to serve as your host and we thank you for choosing to spend your time with us. While we hope you enjoyed our ample grounds, serene pool, and the warm welcome provided by our team, we are disheartened to learn that your guest room left you wanting more. We apologize for any disappointments, and we hope you found our colleagues at guest reception happy to explore other guest room opportunities with you. We once again appreciate your review, and we look forward to ensuring that your next visit is wonderfully enjoyed. All the best, Justin WilsonGeneral Manager
