Ratings based on 16 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Langford BC
Great Christmas break
Posted Jan. 9, 2024 on HomeAwayBecoming a regular spot for us. Recommend the professional care and oversight.
by A traveller from calgary
Short story buyers beware
Posted Jan. 4, 2024 on HomeAwayOn the good news front the view and location is fabulous. That is where it ends.
Although the cozy cabin pictures do reflect how the property is laid out … they don’t show how small and dysfunctional the space is.
The bedroom shower is in a tiny bathtub ( under 40 inches) with curtains that leak water. The Microwave is so high you need to be over 5’4” tall to reach it or risk getting scalded pulling anything hot out.
The oversized glass table has four chairs but you can not sit 4 people at it because it needs to be against the wall to fit the room.
Also, the condition of the fixtures and appliances were not up to normal VRBO standards. The BBQ didn’t work and needs to be serviced or replaced, the fire bowl was out of propane, the bathroom fixtures were falling off of the wall, and the tap in the sink was loose and leaked, the bedroom door won’t close properly, there is no central heating , only two wall mounted portable heaters only one of which had controls.
The patio cushions were filthy. To top it off the patio table looked as if had never been cleaned and was black with mildew and dirt.
The hostess Colleen did her best to compensate but the property manager, Stacey , (Stacey’s short stays) was very confrontational when we tried to point out issues. She, said her cleaners inspected every property on departure. Because we were from the prairies we did not understand the challenges. Do not use stacey or staceys short stays ever
Comment from Hotel Management
Jan. 19, 2024 by VrboOwner, Hotel Management
We check in every guests to make sure our properties are in good standing each and every time. We checked these guest in early at 11am not the usual 4pm to accommodate their travel time and them wanting to go food shopping the hostess brought the propane tanks shortly after they were never out of propane. Our pictures are not altered and reflect exactly how the Beachfront Cottage looks these are the first guest that have ever complaint about the lay-out of the Cottage. We strive to have happy guests and my hostess was called back several times to try and help the guest settle in and watched them pull and slam on our fixtures. We responded to every complaint and I asked them what compensation I could offer to make them happy and we agree on a amount that I forwarded them right away. I should of charged them for the damage they did and not compensated them at all.
by A traveller
Great stay in Sooke
Posted Nov. 16, 2023 on HomeAwayVery cosy cabin, peaceful and a short drive to stores and restaurants and fabulous trails. Loved the hot tub and ocean.
by A traveller
Perfect
Posted Oct. 25, 2023 on HomeAwayThank you Stacy for such an amazing experience. The entire family thought this was their best holiday ever. To be able to have everyone staying together on the same property was invaluable. What a wonderful thanksgiving.
Comment from Hotel Management
Oct. 25, 2023 by VrboOwner, Hotel Management
Thank you so much for the lovely review I am so glad you and your family had a awesome stay,
Stacey
by A traveller from High River
Perfect get away
Posted Sep. 27, 2023 on HomeAwayPerfect ocean front property to escape and recharge! The process was smooth from booking to check in, and we loved the cozy bungalow, would definitely stay again. Thank you for everything.
by A traveller from Langford BC
Holiday
Posted Sep. 4, 2023 on HomeAwayWeve been here before with dogs. Quiet and beautiful sunsets .
by A traveller
Amazing location!
Posted Sep. 3, 2023 on HomeAwayLocation was just fantastic, we spent a lot of time sitting outside and watching all the wildlife - hot tub was an added bonus.
Property exactly as listed but cleaning could definitely be improved especially as the fee is so high. Kitchen supplies also still a bit lacking (not enough bowls, no trays for oven etc).
by A traveller
Great beachfront cottage
Posted Aug. 14, 2023 on HomeAwayWe really enjoyed our few days relaxing in the cottage. It had superb views and was very clean and comfortable inside. The hot tub was a bonus and the property managers were really helpful and responsive. I let them know that there wasn’t a hairdryer and one was delivered straight away.
The road to the property was a bit rundown but once we got there it was great. The local supermarket Village foods was really good and we ate at Route 14. We would stay again if we had chance in future.
by A traveller from Ontario
Wonderful waterfront escape
Posted Jul. 15, 2023 on HomeAwayThis property was exactly as pictured.
After a long cross country drive this was a welcome haven for us to rest, enjoy the ocean and nature and have some creature comforts.
The space was clean and we really appreciated the little things like laundry detergent and soap etc being available already along with a selection of coffee and teas.
Sooke was a beautiful area to explore and this was a perfect quiet place to enjoy.
by A traveller
Nice quiet location
Posted Jul. 7, 2023 on HomeAway5 min drive from Sooke , eat at “route 14” very good restaurant.
Fun crabbing along shore ( with licence of course) great view
Only knock, sleeps 6, loads of utensils but barley enough glasses and plates.
Comment from Hotel Management
Jul. 7, 2023 by VrboOwner, Hotel Management
Thanks so much for your review we are on our way to buy some more glasses and plates my apologies:)
Stacey
