Note fondée sur 193 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Rachel Aylesworth, Marketing Coordinator, Gestion de l’hôtel
Thank you for the 5-star rating, Calay.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Sliding glass door was incredible.
2 TV's and 2 fireplaces make for a stress free experience
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Rachel Aylesworth, Marketing Coordinator, Gestion de l’hôtel
Hi Tyler, It sounds like you had a wonderfully stress-free experience, which is exactly what we aim for!We look forward to welcoming you back for another relaxing stay soon!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Rachel Aylesworth, Marketing Coordinator, Gestion de l’hôtel
Hi Robin,Thank you for sharing your feedback with us. We genuinely value all guest input, as it helps us improve our services and enhance the experience we provide. We're sorry to hear that your recent stay did not meet your expectations. If you could share more details about your experience, we would appreciate the opportunity to address your concerns and make things right.Best regards,
par un voyageur de Berkeley
Publié le 18 sept. 2024 sur Expedia
Enjoy our stays there.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Rachel Aylesworth, Marketing Coordinator, Gestion de l’hôtel
Thank you for the 5-star rating, Sean.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Rachel Aylesworth, Marketing Coordinator, Gestion de l’hôtel
Thank you, Michaela.
par un voyageur
Publié le 26 août 2024 sur Expedia
This cottage was stunning and very quiet. The whole wall opens to the ocean. It was well appointed and lovely.
There were a lot of stairs to get down to it. It is very close to beautiful hikes.
Commentaires de Gestion de l’hôtel
28 août 2024 par Rachel Aylesworth, Marketing Coordinator, Gestion de l’hôtel
Hi Carla,Thank you for your lovely review! It’s great to hear you appreciated the well-appointed space and the proximity to East Sooke Regional Park. We look forward to welcoming you back for another memorable stay again soon.
par un voyageur de surrey
Publié le 25 août 2024 sur Expedia
If you want to enjoy the ocean view, it is a good place to stay and chill.
However, with this price, I am expecting a better stay experience.
The rooms are not clean, especially the bedrooms carpet. There are odors in the room, you will have to open the balcony door the have fresh air.
There are quite a lot of mosquito in the rooms, both of my kids got mosquito bites, so please bring bug spray if you want to stay in.
Commentaires de Gestion de l’hôtel
26 août 2024 par Rachel Aylesworth, Marketing Coordinator, Gestion de l’hôtel
Hi Xin,Thank you for taking the time to share your feedback. I’m pleased to hear you enjoyed the ocean view and found the location relaxing. However, I’m truly sorry to learn that the cleanliness of the rooms and the presence of odors and mosquitoes detracted from your experience.Your feedback is invaluable, and we appreciate your suggestions for improvement. We hope to have the opportunity to provide a more pleasant stay in the future.
par un voyageur
Publié le 23 août 2024 sur Expedia
A lot of noise from upper floor. Deep stairs for lower unit. So the only good unit is top unit.
Commentaires de Gestion de l’hôtel
26 août 2024 par Rachel Aylesworth, Marketing Coordinator, Gestion de l’hôtel
Hi Philip,Thank you for sharing your feedback. I’m sorry to hear that the noise from the upper floor and the stairs in the lower unit affected your stay. In the future, if you stay is being impacted by another guest, please inform our team so that we can remedy it in the moment. We hope you were able to take away some positive moments during your stay and we look forward to welcoming you back again soon.
par un voyageur
Publié le 11 août 2024 sur Expedia
very nice viewing!
We could see a whale and a few seals!
Thank you for our ultimate excitement.
Commentaires de Gestion de l’hôtel
14 août 2024 par Rachel Aylesworth, Marketing Coordinator, Gestion de l’hôtel
Thank you for sharing your excitement with us! We're thrilled that you enjoyed the view and got to witness the incredible sight of a whale and a few seals during your stay. Moments like these are truly unforgettable, and we're so glad we could be a part of your experience.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Rachel Aylesworth, Marketing Coordinator, Gestion de l’hôtel
Thank you for the 5-star rating, Heidi.
