Note fondée sur 173 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juill. 2022 sur Hotels
Personnel très sympathique. Hôtel bien placé dans le centre de Sorrento
par un voyageur
Publié le 24 août 2021 sur Hotels
par VALERIE
Publié le 17 mai 2015 sur Hotels
par jason de france
rapport qualite prix
Publié le 24 oct. 2014 sur Hotelsun tre sbon rapport qualite prix avec un acceuil et un service au rendez vous, proche du centre 10 min a pied environs.
Recommandé
pour Tout le mondepar un voyageur de st mande
Hôtel super accueillant
Publié le 8 août 2014 sur ExpediaPersonnels très gentils chambre agréable à peine loin du centre
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Roberta, Gestion de l’hôtel
Dear Nilson, thank you so much for leaving a feedback about us! We are happy that your experience here was great. We hope to welcoming you again in the future! Kindest regards, Roberta Receptionist
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Amenities were great!! My wife and I had wonderful massages and the staff was extremely courteous, helpful and knowledgeable.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Roberta, Gestion de l’hôtel
Dear Frank, thank you for leaving us a review. We are happy to hear that you enjoyed your stay and that you enjoyed the staff and the massage from the therapist. We hope to welcome you again! Kindest regards, Roberta Front Office Dpt.
par un voyageur de Mississauga
Publié le 14 sept. 2024 sur Expedia
It is NOT worth the money we paid and expectations we had. The elevator was not working when we arrived (we have a toddler and I am 7 months pregnant) once we for there, the bathroom floor was full of black hair from a dirty mop probably (couldn’t take photos as I was rushing to bathe my baby), and we saw several silverfishes on our beds. The staff were lovely though, but the amenities are far from being fancy and I repeat, NOT worth the price…
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Francesco, Hotel Manager, Gestion de l’hôtel
Dear Priscilla,We are sorry to hear that your stay wasn't up to your expectations.Concerning the elevator, it was ineed out of service for around 30 minutes, as unfortunately, during the day the electricity went missing, and that caused a malfunction, which was quickly fixed, but we are still sorry that at your arrival was not working yet.Regarding the cleaning of the room, it is definetely not the standard, as many positive reviews about this can proof, but we are sorry that happened, and we will take actions to prevent it from happening again. If you would have told us during your stay, we could have definetely provide a solution.Despite this, we hope that we will get another chance to welcome you to our hotel to go beyond your expectations, and leave you with a positive note about your stay.Kind regards,
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Was a good place. Katrina the lady who ran breakfast service was excellent.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Roberta, Gestion de l’hôtel
Dear Adrian, thank you for leaving us a feedback. We are glad that your stay was pleasant and that you enjoyed it. Thank you for the comments towards the staff, we are so happy about it and we will share them.We hope to welcoming you again in the future!Kindest regards,RobertaFront Office Dep.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Roberta, Gestion de l’hôtel
Dear Lindsay, thank you for sharing this review with us and other guests! We are glad that your stay was great and that you gave us a 10 for all the services, we are impressed! We really hope to welcoming you again in the future! Kindest regards, Roberta Front Office Dep.
