Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2024 sur Expedia
Appartement très agréable et bien placé dans la résidence. Il faut juste savoir qu’il vaut mieux avoir son propre véhicule pour pouvoir s’y rendre et aller visiter car excentré de la ville.
La résidence est magnifique avec une énorme piscine peu fréquentée qui donne l’impression qu’on est seuls pour profiter de cette belle infrastructure, par contre ne pas s’attendre à des miracles au restaurant et au bar qui n’ont pas forcément tout ce qui est affiché sur la carte…
Nous y sommes restés deux nuits en étape durant notre road trip et avons beaucoup apprécié.
Petit bémol sur le bruit dégagé par le hall d’accueil qui donne sur l’appartement via les fenêtres d’une chambre et de la salle de bain qui peut être bruyant selon les soirs à cause de la résonance du Hall et du billard qui est à disposition pour les résidents…
Bonne communication avec les propriétaires qui sont réactifs.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Montevista Staff , Gestion de l’hôtel
Thank You
par un voyageur
Publié le 25 août 2024 sur Expedia
It's a beautiful place, but it can be much better. The bathroom sink smelled like sewer. That made the whole apartment stinky. The fridge did not work. They promised they would sent someone to fix it, but nobody came. The pool was alawsy full of bugs, leafs and other stuff.
Commentaires de Gestion de l’hôtel
26 août 2024 par lobby staff , Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’re glad you found the place beautiful, but we’re truly sorry to hear that your experience wasn’t up to your expectations.We’d like to clarify that our team takes cleanliness and maintenance very seriously. Our apartments are thoroughly cleaned and inspected before each guest’s arrival. Additionally, we have staff available to address any issues that might arise during a stay. However, we were not informed of any problems during your visit. Had we been aware, we would have acted immediately to resolve them.We encourage future guests to contact us directly if they encounter any issues, as we are committed to ensuring everyone has a pleasant stay. We appreciate your input and will use it to continue improving our services.
par un voyageur de Hialeah Gardens
Publié le 21 mai 2024 sur Expedia
The pool are is really nice 👌
I didn’t like that some of the apartments entrance was in the back area.
par un voyageur
Publié le 5 avr. 2024 sur Expedia
Good
par un voyageur
Publié le 4 avr. 2024 sur Expedia
Great stay will book again!
Commentaires de Gestion de l’hôtel
5 avr. 2024 par BIBI, Gestion de l’hôtel
Looking forward to have you again! See you soon!
par un voyageur
Publié le 6 juin 2023 sur Expedia
The staff was great. 24 hour security. The property was quiet and comfortable. The staff helped me out and was patient.
Commentaires de Gestion de l’hôtel
24 juill. 2023 par BB, Gestion de l’hôtel
Thank you for your stay, we will share with out staff
par un voyageur
Publié le 20 avr. 2023 sur Expedia
excellent
Commentaires de Gestion de l’hôtel
20 avr. 2023 par Your host , Gestion de l’hôtel
Thank you for taking the time to write such a wonderful review of your recent stay with us on Airbnb! We were thrilled to hear that you enjoyed your time at our property and that we were able to meet your expectations. Your kind words mean a lot to us, and we are grateful for your positive feedback.We would like to extend an invitation for you to come back and stay with us again in the future. It was a pleasure to host you, and we would be honored to have the opportunity to welcome you back. Please do not hesitate to contact us if you have any further questions or requests.Thank you again for choosing our property for your stay, and we look forward to seeing you again soon!
par un voyageur
Publié le 29 mars 2023 sur Expedia
Friendly staff
Warm people
Comfortable room
Clean environment
Excellent bar employee(Nicole & Cynthia) I love them
Commentaires de Gestion de l’hôtel
20 avr. 2023 par Your host , Gestion de l’hôtel
Thank you for taking the time to write such a wonderful review of your recent stay with us on Airbnb! We were thrilled to hear that you enjoyed your time at our property and that we were able to meet your expectations. Your kind words mean a lot to us, and we are grateful for your positive feedback.We would like to extend an invitation for you to come back and stay with us again in the future. It was a pleasure to host you, and we would be honored to have the opportunity to welcome you back. Please do not hesitate to contact us if you have any further questions or requests.Thank you again for choosing our property for your stay, and we look forward to seeing you again soon!
par un voyageur
Publié le 11 janv. 2023 sur Expedia
Everything was terrible they overcharge for everything you must really watch out because they've charged me for things that were broken that I did not have anything to do with but they said since I was there I had to pay
Commentaires de Gestion de l’hôtel
11 janv. 2023 par Owner , Gestion de l’hôtel
We apologies for the situation, after further investigation with the staff you were charge only 500 pesos ( dominican currency) for a the broken item. Thank you for your time and hope to welcome you back.
par un voyageur
Publié le 29 nov. 2022 sur Expedia
