Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 févr. 2022 sur Expedia
Le personnel
Commentaires de Gestion de l’hôtel
15 févr. 2022 par Marc, Gestion de l’hôtel
Dear Mr. Reginald,
Thank you for your feedback
Best regards
par un voyageur
Publié le 17 févr. 2023 sur Expedia
Stay here if all othet possibilities are exhausted.
par un voyageur
Publié le 16 févr. 2023 sur Hotels
par un voyageur
Publié le 14 févr. 2023 sur Expedia
The hotel was clean and served it’s purpose. If you’re just looking for a clean place to sleep and shower then this place is for you. There was nothing extra and the price was good. They charge you $5/day for wifi if you want it and they also charge a daily fee for a safe as an option. The staff was friendly and helpful.
Commentaires de Gestion de l’hôtel
16 déc. 2024 par Joe, Gestion de l’hôtel
Just a quick note to thank you for your stay as well as to say that wifi is now free of charge (as it should have always been). Hope to see you again!
par un voyageur
Publié le 3 sept. 2022 sur Expedia
par un voyageur
Publié le 28 févr. 2022 sur Expedia
First i would like to make clear that the staff was wonderful. They went above and beyond to help me with anything I needed.
That being said. The stay for the most part was poor.
First hot water is sporadic. The first two days i was there i took cold showers. It wasn't until the third day when i was ready to take a bath in the hot tub when the hot water finally came out of the foset in my room. Then on the fifth day. I woke up in the morning and there was no water at all in my room.
Also, they charge for the use of internet in the hotel. Twenty-five dollars a week. To go with that. You are continually automatically signed out of the network. I ended up using mostly mobile data while on the resort. Now my phone bill is outrageous!
Lastly, the charge to use the room safe. Another Twenty-five dollers a week..
I had paid an extra forty dollars per day for an all inclusive stay. But they still found ways to squeeze extra fees from me.
I would not recommend staying at this resort.
While the surrounding scenery way beautiful. The lack amenities and comforts were far less then what i expected when i paid good money for this poor experience.
Commentaires de Gestion de l’hôtel
28 févr. 2022 par Marc, Gestion de l’hôtel
Dear David,
Thank you for your review.
I am sorry about the hot water as we had a presure tank damaged so the water did not reach the burners to heat up properly.
Internet instalation is very expensive in the Dominican Republic so we need to charge for it and your are diconected when you go out of the WIFI signal.
Sorry about that.
Payment for the safe is not RD$ 200.00 and not US$ 25.00
Have a nice day!
Best regards
par un voyageur
Publié le 27 févr. 2022 sur Hotels
The hotel has an excellent view and breakfast. Very nice for family and couples.
However, you have to pay $5 per day for Wi-Fi internet access.
The hotel doesn’t allow guss to visit you in your room only in the lobby or pay double bill for the room it doesn’t matter how long.
Commentaires de Gestion de l’hôtel
27 févr. 2022 par Marc, Gestion de l’hôtel
Dear Mr. Ike,
Thank you for your nice review, it is much appreciated.
We do not allow visitors for your and our security, we had bad experience with it in the past.
Have a great day
par un voyageur de Fairburn
Publié le 21 févr. 2022 sur Expedia
Need to replace shower head plus update furniture. Need to change the rule about other guess
Commentaires de Gestion de l’hôtel
21 févr. 2022 par Marc, Gestion de l’hôtel
Dear Anthony,
We are updating furniture and bathroom, unfortunately you had no renovated room.
Visitors in the rooms will never be aloud for our and the guests security, our experience with guests tells us how to work.
After all your reservation was for 1 person only.
Best regards
par un voyageur
Publié le 15 févr. 2022 sur Expedia
etwas renovierungsbedürftig, ansonsten rundum zufrieden und zu empfehlen. tolle Lage, ruhig, super freundliches Personal. Preis-Leistung stimmt. Essen/Frühstück auch super. Gerne wieder ;) :)
Commentaires de Gestion de l’hôtel
15 févr. 2022 par Marc, Gestion de l’hôtel
Dear Diana,
Thank you very much for the nice feedback. We are working on renovations but the pandemic did not let us doing it completely.
We hope to serve you again in the future.
Best regards
par un voyageur
Publié le 14 févr. 2022 sur Expedia
Nice property nice pool and beach view
Commentaires de Gestion de l’hôtel
14 févr. 2022 par Marc, Gestion de l’hôtel
Thank you very much Antoine for the nice review.
We hope to serve you again in the future.
Have a nice day
