Ratings based on 944 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 2, 2024 on Expedia
Property was close to the University of Notre Dame. The room was tiny but clean. The bed was not comfortable at all.
Comment from Hotel Management
Oct. 3, 2024 by Brand Experience Team, Hotel Management
Hi Lisa,Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. Maz K.#Team6
by A traveller from LITTLETON
Posted Oct. 1, 2024 on Expedia
It is a nice clean budget option for Notre Dame home games. They could use new towels though.
Comment from Hotel Management
Oct. 2, 2024 by Brand Experience Team, Hotel Management
Hi Colin,Thank you for taking the time to share your feedback with us. Your comments are highly valued, and we are genuinely sorry to learn that your recent experience was not as positive as we would have liked. Maz K.#Team6
by A traveller
Posted Sep. 30, 2024 on Expedia
Warning! Major incompetent Staff issues.
They have a policy of charging a $60 deposit fee. I was charged twice for the deposit and they refused to issue an immediate refund. I was hung up on when asking the manager to issue a refund even though I am out of state.
The night clerk that checked us in struggled the whole time and it took 45 minutes to check into a room. The first room we were given was a smokers room even though it was advertised as a non smoking room.
We were then given a second room but the lights did not work upon entering.
The night clerk was later found outside crying sayin the manager has her working 18 hour shifts 7 days a week and they treat the employees horrible. a Two star rating for this place is generous. Readers you have been warned!
Comment from Hotel Management
Oct. 1, 2024 by Brand Experience Team, Hotel Management
Hi Andy,Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further.Maz K.#Team6
by A traveller
Posted Sep. 29, 2024 on Expedia
This Motel 6 is not like the others. The room was very small, with a double bed. The refrigerator was a small dorm style. The pillows were horrible! Lumpy and small. It's like rolling up your socks and throwing in a pillowcase. Might as well had no pillow. The photos from the website and what we actually got for $300 per night was not comparable. Breakfast was coffee in this little vending machine area at the main entrance. They said you can walk to the Notre Dame Stadium from the motel. Found out it's a 2 mile walk. That's not for me. The area is sketchy. Anybody can walk in at any time and head up the elevator. The parking lot and our 3rd floor smelled like weed. Would not recommend this property to anyone. Expedia shouldn't even recommend it. Very disappointed.
Comment from Hotel Management
Oct. 3, 2024 by Brand Experience Team, Hotel Management
Hi Vickie,Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us. Maz K.#Team6
by A traveller
Posted Sep. 27, 2024 on Expedia
Good location.
Comment from Hotel Management
Sep. 30, 2024 by Brand Experience Team, Hotel Management
Hi John,Thank you for the excellent review! Maz K.#Team6
by A traveller
Posted Sep. 24, 2024 on Hotels
by A traveller
Posted Sep. 24, 2024 on Hotels
by A traveller
Posted Sep. 23, 2024 on Expedia
N/A
Comment from Hotel Management
Sep. 24, 2024 by Brand Experience Team, Hotel Management
Hi Sean,Thank you for positively rating your stay!Lilith#Team6
by A traveller
Posted Sep. 22, 2024 on Expedia
The checkin was going smoothly, but for some reason, there was what I assume was a manager, interrupt and force another employee take over. She then loudly pronounced that the people waitong in line needed to be checked in because they had been on the road and just wanted to their rooms. The staff was in no way moving slow or delaying the checkin. This manager made the process longer and was extremely rude to the staff. The smell of smoke in my room was overwhelming and there was never a staff member at the front desk to inquire about this issue.
Comment from Hotel Management
Sep. 24, 2024 by Brand Experience Team, Hotel Management
Hi Andrea,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. Lilith#Team6
by A traveller
Posted Sep. 21, 2024 on Expedia
