Note fondée sur 466 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,8 Propreté de la chambre
2,5 Service et personnel
1,9 Confort de la chambre
1,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Simon de Ottawa
Ok for a quick stop
Publié le 28 mai 2015 sur HotelsNot the best motel but decent for a one night stay for a ball game
par un voyageur
Publié le 26 août 2024 sur Expedia
First time there and last. I go into my room and it’s barren. No soap, fridge, or even a trash can. I get a room with 2 beds and neither of them were clean. Both had cigarette burns, red stains, sweat or drool stains on the pillows, and streaks of oil or dirt on the sheets and blankets. The shower leaked water on the floor, the toilet had a dirty ring in the bowl, and dirty towels. The worst things if that’s even possible was the stale cigarette air and the multiple cockroaches I saw during my 1 night stay. Even tho I paid for 2 nights, I only stayed 1 night and found other accommodations elsewhere. Worst hotel room I ever had.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
We are sorry to hear about your experience, Cesar! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Joey
par un voyageur
Publié le 26 août 2024 sur Expedia
You get what you pay for. This property is close to campus and cheap but crawling with cockroaches, poor maintenance, and shady characters.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
Sincere apologies, Juanita! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
par un voyageur
Publié le 24 août 2024 sur Expedia
Not good
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, Kathleen! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey
par un voyageur
Publié le 24 août 2024 sur Expedia
Not for people!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
Apologies for the inconvenience caused, Israel! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey
par un voyageur
Publié le 16 août 2024 sur Hotels
Inmensamente terrible nonpuedo entender con un hotel de sta categoria puede estar en esta aplicacion
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Nuestras más sinceras disculpas, Mauricio. Entendemos que su experiencia no haya estado a la altura de sus expectativas. No se preocupe, estamos trabajando continuamente para mejorar nuestros servicios y asegurarnos de que su próxima estancia sea agradable. Saludos, Lisa
par un voyageur
Publié le 13 août 2024 sur Expedia
Even though I paid for the room online they wanted a $100 security deposit. I have to have the room "inspected" before I leave to get it back and they seem kind of sketchy. I don't have much confidence that I will get it back. I hope my $50 room doesn't become a $150 room.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Hi, William! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Lisa
par un voyageur
Publié le 12 août 2024 sur Hotels
were told after doing a non-refundable reservation through hotels.com the property told us they were shutting down due to some septic issues and that we all had to leave the property and that we needed to contact you about a refund so we were unable to stay
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Lisa, Gestion de l’hôtel
Sorry for the unpleasant experience you had with us, Bruce! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Lisa
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
Sincere apologies, Jayko! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
par un voyageur
Publié le 2 août 2024 sur Expedia
What a joke. A huge turd in the toilet, bed was unmade, and 3 buckets worth of water on the floor. No remote for the TV. Owner was EXTREMELY rude.
Commentaires de Gestion de l’hôtel
16 août 2024 par Barbara, Gestion de l’hôtel
Hi, Brittany ! Thank you for bringing this to our notice. As stated, the behaviour of the staff was not pleasant. This is certainly not something which we want our guests to experience. Do not worry we will take corrective action by sharing this with the relevant team. We assure you that something like this won't re-occur in the future again. Regards, Barbara
