Ratings based on 5 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Sweetest little house
Posted Aug. 25, 2024 on HomeAwayThe house was perfect for us as a family of three and just what we needed to have a final summer vacation before school starts for my son. We loved the view and the dock so we could fish and play in the lake. I personally loved kayaking out and around the little islands and back. We loved this sweet little home and are thankful for the memories it gave us. Perfectly located, close to Waterville where we played mini golf at Gifford’s and ate ice cream and enjoyed dinner at Lion’s Den. Close to Cushnoc brewery and Majek sea food.
by A traveller
Disappointed With This Booking
Posted Oct. 1, 2023 on HomeAwayThe location on the lake is great, view is wonderful and the place was clean. The unit itself is utilitarian with very basic and thin linens, towels and furnishings. As some of the earlier reviews have said, there appears to be a water intrusion/moisture issue on the lower level. There was a humidifier running when we arrived & there are noticeable bulges and exposed insulation material on the exterior of the lower level. The bedrooms are on the lower level (very rudimentary - sagging mattress in the primary, low light, thin curtains, no TV's, a little damp) with only a half bath on that level. If you want to take a shower or bath, you have to go upstairs to the living area. I do not think this, or the home in general was well represented in the description.
We stayed for about a half an hour while booking a new spot and did not end up staying here.
We are also disappointed with VRBO, as we texted the number provided to share our disappointment and continued to get nothing but updates on our stay; welcome, check in, check out, safe travels home, leave a review, etc. Each time they texted me, I returned the same message, with no acknowledgement of our concerns.
Comment from Hotel Management
Oct. 16, 2023 by VrboOwner, Hotel Management
Thank you, Laura, for your feedback! We sincerely apologize you have found few issues in the home. We are disappointed to learn that you had a negative experience with us. We are committed to providing exceptional customer service. We truly hope to have the opportunity to impress you in the future.
by A traveller
Restful and relaxing
Posted Aug. 27, 2023 on HomeAwayProperty was exactly as described.
by A traveller
Not what we expected
Posted Jul. 31, 2023 on HomeAwayWe arrived at the property and immediately noticed the smell in the home. I echo the other review that it smells like a wet basement. The neighbors are extremely close, it’s not private. It has a nice, sturdy dock. We noticed duck tape holding up insulation on the outside of the home. We left 20 minutes after arriving.
Comment from Hotel Management
Aug. 16, 2023 by VrboOwner, Hotel Management
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
by A traveller
Vacation
Posted Jul. 24, 2023 on HomeAwayWe had a very nice stay! The place was very clean and well stocked so we felt at home. The handle on the screen door to the deck was coming off but that would be an easy fix. There was also a small musty smell downstairs but the dehumidifier helped with that. Overall, it was a very nice place to stay and very quiet and peaceful!
Comment from Hotel Management
Aug. 10, 2023 by VrboOwner, Hotel Management
Hi Jennifer, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!