Note fondée sur 473 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2019 sur Hotels
Bon accueil. Les chambres sont correctes et propres. Les lits sont confortables et la couette et la couverture sont les bienvenus car on est en altitude. Seul bémol la réservation comprenait 1 petit dej mais il n'y en a pas!!!
Commentaires de Gestion de l’hôtel
27 août 2019 par annie, Gestion de l’hôtel
thank you come again
par un voyageur
Publié le 24 sept. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2018 par Annie, Gestion de l’hôtel
We are again sorry you feel this way We did all we could to make you happy .
par un voyageur
Publié le 27 sept. 2024
Unexpected little gem. Not what it seems from the highway.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Tara- Hotel Manager, Gestion de l’hôtel
Thank you for your review! We're delighted you found us to be an unexpected gem. We appreciate your support and hope to see you again soon!
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Tara- Hotel Manager, Gestion de l’hôtel
Thank you for your feedback, and thank you for staying with us!
par un voyageur
Publié le 25 août 2024 sur Expedia
Great theme for outdoorsy folks; place was clean. Hot tub and sauna were a most enjoyable amenity. We’ll definitely be checking out the LOGE brand in other places.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Tara- Hotel Manager, Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our outdoor theme and found the hot tub and sauna to be the highlight of your stay! We look forward to welcoming you back and hope you explore more LOGE locations in the future!
par un voyageur
Overall good, the cleanliness concerns
Publié le 24 août 2024 sur HotelsOverall, our stay was great. There were just a couple of small items that were concerning. One was hair hanging in the shower wall before anyone in our group used the shower. The second was a sandy feeling inside the sheets of one bed. When we spoke with staff the following morning, they were appropriately apologetic and later offered (via text) and 25% discount in our stay. However, that partial refund has yet to be processed over 4 weeks later.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Tara Lloyd- Hotel Manager, Gestion de l’hôtel
Hello Susan, thank you for sharing your feedback and for letting us know your stay was great. We sincerely apologize for the cleanliness concerns you encountered during your stay. This is not reflective of our usual standards, and we will address these issues with hour housekeeping team to prevent any recurrence.Regarding the partial refund that has yet to be processed, we are sorry for the delay. If you wouldn't mind reaching out to the property, we would be happy to look into this matter and ensure it is resolved as quickly as possible. We look forward to you staying with us again.
par un voyageur
One Summer Night
Publié le 20 août 2024 sur HotelsWe loved our stay. We stopped in for only one night on our way across the country. The kids thought it was so rad to have a hammock in our room and made the long drive worth it. Everyone was very kind and the views around the resort were amazing.
Commentaires de Gestion de l’hôtel
23 août 2024 par Tara - Hotel Manager, Gestion de l’hôtel
Hi Andrea, thank you for taking the time to leave us a review. We are excited to see that you and your family had a great experience LOGE Wolf Creek, and the hammocks were a hit. We look forward to staying with us again soon.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Tara - Hotel Manager, Gestion de l’hôtel
hi Michael, thank you for taking the time to rate your stay. We see that you had a fantastic stay. We would love to host you again soon.
par un voyageur
Publié le 19 août 2024 sur Expedia
We loved our stay! Thank you!
Commentaires de Gestion de l’hôtel
23 août 2024 par Tara Lloyd- Hotel Manager, Gestion de l’hôtel
Hi Keely! Thank you for taking the time to leave us some feedback! We are happy to hear that you had a great stay, and we would love to have you back again soon.
par un voyageur
Publié le 18 août 2024 sur Expedia
The room and location was awesome! The room was clean and comfortable. The only reason I gave 4 star was the hot tub was pretty dirty and didn't look like it had been drained and cleaned recently. Otherwise, everything else was great!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Tara- Hotel Manager, Gestion de l’hôtel
Thank you so much for your valuable feedback! We are thrilled to hear you enjoyed our wonderful scenery and our newly renovated rooms! We appreciate your feedback about the hot tub and we will address this concern that way we can ensure a wonderful stay for our future guests'. We hope to welcome you back soon!
