Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Highlands Ranch, Colorado
Pass this one by…
Publié le 29 déc. 2024 sur HomeAwayThis house could be a gem if the owners cared enough to invest any money in it. Everything in this place is old and out dated. We texted Vacasa within about 30 min of our arrival to tell them there was only 2 small pieces of wood for the wood burning stove (the house was at 60 degrees in the middle of winter with only very slow baseboard heat). Vacasa responded quickly that we could drive 5 miles up the road and buy some! Given as much as we paid to stay there for the weekend, the wood should have been complementary…since the property description fails to state you must bring your own wood! They apparently texted the “team” at the property and that person responded the next day saying she/he would bring some up and it never happened. Every pan & utensil that we took out of the cabinet to use had to be scrubbed to get old food off, before we could use it!! The pull out couch clearly had not been cleaned in a LONG time! There was so much debris (ink pens, large pieces of old food), crumbs, and dirt on it and there were no sheets anywhere. The bathrooms had the worst bath tissue. The beds in the downstairs bedroom were so old and creaky it was difficult to get a good night’s sleep. This is the worst VRBO experience we have ever had. Disappointment is an understatement.
Commentaires de Gestion de l’hôtel
12 janv. 2025 par VrboOwner, Gestion de l’hôtel
Nyki, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!
par un voyageur
Short and sweet
Publié le 7 déc. 2024 sur HomeAwayGreat!
par un voyageur
Just what we needed!
Publié le 15 mars 2024 sur HomeAwayThe place was roomy and accommodating. We had 4 guys, so it was nice not to have to share beds and to be able to spread out the snorers.
Pros:
-Spacious open feel
-Hot tub
-Everything as advertised
-About as close to Wolf Creek as you can get
Cons: (these are minor picky things)
-Cookware was pretty basic
-Had to do some snow shoveling to access the back porch
-for some reason I imagined a remote cabin with a pond- it was actually a complex of many cabins on the property- but still quiet with a nice Mountain View
-WiFi is available but is stated in the rules that you can’t use it for streaming, we just played board games and never had issues with speed when we needed to look things up.
Also, apologies, I meant to clean up the baby carrot water that dripped in the fridge but forgot, so hopefully that didn’t affect anyone else’s experience negatively.
All in all it was a great stay!
par un voyageur
Wolf Creek Ski Trip
Publié le 6 févr. 2024 sur HomeAwayOur stay was good. A few things outdated but nothing that should be an immediate fix. Thought the downstairs beds were alittle uncomfortable. And the tile around the fireplace was all busted up. Few of the outlets in the kitchen didn’t work and the shower head in the master was broken (you fixed during the stay) still was a great place and a cozy comfortable stay.
par un voyageur
32nd birthday
Publié le 26 déc. 2023 sur HomeAwayHad an amzing time, enjoyed the hottub and loved the proximity to wolf creek!!!
par un voyageur
Great Cabin
Publié le 8 avr. 2023 sur HomeAwayThe cabin was in a great location. It was clean and the staff was super helpful when the hot tub wasn’t heating. Overall it was a lovely stay.
I gave only four stars because the amenities are lacking. The pots and pans were small and very worn. No wine glasses, broken cooking tools, dull knives, etc. The beds were okay but the pillows were terrible.
Commentaires de Gestion de l’hôtel
4 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hello Haley, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We are delighted you enjoyed the location. Thank you for the comments and suggestions to help us improve. We apologize for the inconvenience and hope we can host you again!
par un voyageur
Good
Publié le 27 déc. 2022 sur HomeAwayGood
par un voyageur
Simply beautiful
Publié le 14 oct. 2022 sur HomeAwayOur stay was great, the cabin was amazing! We are satisfied! Thank you!
par un voyageur
Beautiful Location, Very Dirty House
Publié le 12 sept. 2022 sur HomeAwayThe views were amazing. Great to have a river on one side and a pond on the other. However, the house was VERY dirty. Every dish had food stuck to it. Floors were not vacuumed. Hot tub was green, although they did come and clean it the second day. House layout was nice too. Just hard to feel comfortable when everything is so disgusting.
Commentaires de Gestion de l’hôtel
4 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We apologize if you felt the home was not on par with our cleanliness standards. We would have been happy to address any areas in need of additional attention during your stay had we been notified. We look forward to hosting you again!
par un voyageur
South Fork
Publié le 11 juill. 2022 sur HomeAwayBEAUTIFUL property and location. Questions answered quickly and efficiently, easy access, very easy and self explanatory checkin. Slightly mislead by the “lake” but still a nice pond to have out the back of the chalet. Would highly recommend and would go again!
