Ratings based on 464 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 3, 2024
Bathroom had mold, Carpet was dirty.
Comment from Hotel Management
Nov. 6, 2024 by Nadia Valdez - Guest Services , Hotel Management
Thank you for taking the time to share your experience. We apologize for failing to meet your expectations during your recent stay. We will look into your concerns and hope you will give us another opportunity in the future to make your next stay better then your last.
by A traveller
Posted Oct. 19, 2024 on Expedia
Really nice person at the front desk at check-in! Room hadn't been vacuumed well as there were several rocks and dirt on the carpet - bathroom floor was a little dirty w other people's hair and a plastic clothes pin. Shower had excellent pressure though, and beds we're comfortable. I'd def stay here again
Comment from Hotel Management
Oct. 26, 2024 by Nadia Valdez- Guest Services , Hotel Management
Sarah,Thank you for your 5 out of 5 rating despite the issue you experience with the cleanliness of the floor and carpet. We will bring this to the attention of our head housekeeper. Thank you for your feedback and we will see you again next time you are in the area.
by A traveller
Posted Oct. 19, 2024 on Expedia
Front desk person was excellent
Comment from Hotel Management
Oct. 26, 2024 by Nadia Valdez- Guest Services , Hotel Management
Lori,Thank you for your 5 out of 5 rating and that we were excellent! We hope you will visit us again next time you are in the South Fork area!
by A traveller
Good place to astay
Posted Oct. 18, 2024 on HotelsOur stay was good. The people were friendly & helpful. The bed & pillows were comfortable. Would stay here again. Breakfast was good.
Comment from Hotel Management
Oct. 26, 2024 by Nadia Valdez- Guest Services , Hotel Management
Thom,Thank you for your 10 out of 10 rating, we appreciate your feedback and your business. We are glad you enjoyed your stay and we hope to see you again next time you are in the area.
by A traveller
Posted Oct. 16, 2024 on Expedia
Pool and hot tub were broken which must be the norm for this hotel as I stayed in it a year prior and they were broken then as well. Also no elevator for second floor rooms.
Comment from Hotel Management
Oct. 17, 2024 by Steven, Owner , Hotel Management
Thanks for your feedback Andrew. The pool / Spa unfortunately are out of commission for good. It was fixed for a few months but the city of south fork is supplying the hotel with corrosive water, that is being treated, but is corrosive nonetheless. We will likely convert the space for other use soon. Pool / spa has been removed as a hotel amenity, not sure why you thought we had it operational as it is not listed? An elevator is unnecessary for a property as small as ours as most our room are on the first floor. Next time you’re in town I recommend the Rainbow Lodge or Four Seasons Lodge. Both are comfortable places offering the basics. You won’t find a pool or elevator in South Fork. Sorry.
by A traveller
Posted Oct. 9, 2024 on Expedia
Safe
Comment from Hotel Management
Oct. 11, 2024 by Nadia Valdez- Guest Services , Hotel Management
Maribel,Thank you for your 5 out of 5 rating. We are glad you enjoyed your stay and hope to see you again next time you are in the area.
by A traveller
Posted Oct. 8, 2024 on Hotels
Comment from Hotel Management
Oct. 11, 2024 by Nadia Valdez- Guest Services , Hotel Management
Jo Monica,Thank you for your 10 out of 10 rating, we are glad you enjoyed your stay and we hope to see you again next time you are in the area!
by A traveller from LAS VEGAS
Posted Oct. 8, 2024
Comment from Hotel Management
Oct. 11, 2024 by Nadia Valdez- Guest Services , Hotel Management
Patricia,Thank you for your 5 out of 5 rating and we hope to see you again next time you are in the area!
by A traveller
Posted Oct. 7, 2024 on Hotels
Comment from Hotel Management
Oct. 11, 2024 by Nadia Valdez- Guest Services , Hotel Management
Thank you for you 10 out of 10 review, We are glad you enjoyed your stay and hope to see you again.
by A traveller
Posted Oct. 6, 2024 on Hotels
The front desk person was kind enough to pack us breakfast as we had plans to leave prior to breakfast being served the next morning. It was very thoughtful. The only negative was that we happened to be in a room with a shared door and the inhabitants of that room had on a TV loud enough that we could hear every word. I wish the soundproofing between those rooms was better. I also would prefer not to ever have a room with a shared door.
Comment from Hotel Management
Oct. 11, 2024 by Nadia Valdez- Guest Services , Hotel Management
Erin,We are glad Lyndda was able to get you going with a "to go" bag. We are so sorry about the room next door. If this should ever be an issue at our hotel or any hotel for that matter, please always contact the desk and we would of contacted the other guest. Thanks again for your review and we hope to see you again next time you are in the area!
