Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Québec
Publié le 1 sept. 2019 sur Expedia
Nous n’avons été qu’une nuit et ce fut désagréable
Premièrement la chambre no 110 était très chaude à notre arrivée l’air climatise n’a pu refroidir convenablement la chambre. L’endroit est très exigu très vieux ainsi que la minuscule chambre de bain en état lamentable mais propre
De plus pendant la nuit les gens au dessus de nous on tellement circulez dans leur chambre de deux à quatre
Heure du matin que cela nous a réveillé
Malgré tout le personnel sur les lieux nous ont bien reç.
Mes attentes furent vraiment déçues
par Stephane
Hotel entre Lac et Montagne
Publié le 4 nov. 2017 sur HotelsNous sommes arriver assez tardivement mais l accueil etait correct, la chambre propre, les lits tres confortable. Un bon hitel pour une ou deux nuit :-)
par un voyageur
Publié le 6 oct. 2017 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Great Experience
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Carol,We're delighted to hear you had a great experience during your stay with us. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback with us. Should you have any further comments or require assistance, please feel free to contact our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur
Cheap
Publié le 30 sept. 2024 sur HotelsCheck-in was easy and staff was very friendly. But that’s about everything I can say that was good about this hotel. Hot tub was Lukewarm. Shower had very little pressure. Room was not very clean. There was gum on the bathroom floor. And a footprint on the ceiling with a bug smashed. You can hear everything; from your neighbor talking to them using the bathroom. We were on the second floor. Stairs were not flat. And second floor was covered in fake green grass.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Amanda, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello William,We are delighted to hear that you had a wonderful stay with us! It was a pleasure having you as our guest, and we hope to welcome you back soon for another fantastic experience!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mhendo D,We're sorry to hear that your experience at our hotel was not up to your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address the issues. We strive to make every guest's stay a positive one.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par ana s, Gestion de l’hôtel
Dear guest, you cancelled your reservation and didn't even stay at the property, so why are you giving us a bad review?
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Good option and really close to the beach and down town!
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Karla,We're pleased to hear you enjoyed our convenient location near the beach and downtown area. Your feedback is greatly appreciated. Thank you for choosing our hotel for your stay.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
The room is in very poor condition: all furniture is in scratches, refrigerator is very old and super noise. The hot tab needs to be refurbished and required a new deck. Also, hot tab and pool not connected: the gate is outside.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate your feedback on your recent stay. Our team will review your comments to ensure the necessary maintenance and improvements are made. Thank you for bringing these points to our attention to enhance our guests' experiences.
