Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juill. 2024 sur Expedia
The lodge was not clean enough and the room accessories and electrical appliances were obsolete. The swiming pool was out of order and very dirty. The area of the Tahoe lake is beautiful and the private beach close to the lodge very convenient, clean and safe. One plus for this lodge is the possibility to get a voucher to have a low price fee for this private beach.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Manager, Gestion de l’hôtel
Hello Herv,We appreciate your feedback on our lodge and are delighted to hear you enjoyed the beautiful area around Tahoe Lake and our private beach access. We take all reviews seriously and will share your comments with our team for further improvement. We hope to welcome you back in the future for a better experience at our lodge.
par un voyageur
BIG PINES idéal pour South Lake Tahoe
Publié le 29 sept. 2019 sur HotelsIdéalement placé à South Lake Tahoe. Proche des commerces restaurants et du lac. Avons été très bien reçus et la chambre était parfaite. Piscine chauffée et emplacements repas avec BBQ à gaz disponibles. Nous recommandons vivement.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
What a dreadful place to stay filthy pool dirty rooms. Looks nothing like the photos…
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Paul,We're sorry to hear that you were disappointed with your stay. Guest feedback is valuable to us, and we'll address your concerns internally for improvement. We encourage you to contact our management team directly to discuss your experience further.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Rooms were nice and clean. Beds were comfortable and location was great.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Hello Heather,We are pleased to hear that you enjoyed the cleanliness of our rooms, the comfort of our beds, and our convenient location. We strive to provide a comfortable stay for all our guests. Thank you for sharing your positive feedback with us!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Tyler,We are thrilled to hear that you enjoyed your stay with us at the hotel. We hope to welcome you back soon for another wonderful experience!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Old property
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Phat, Thank you for sharing your feedback with us. We appreciate your insights on our property and will take them into consideration for future improvements. If you have any more comments or suggestions, please feel free to reach out to our management team directly.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
If you need a cheap hotel to sleep for the night then this is absolutely fine. It’s nothing special at all but convenient, easy parking and felt safe.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Tim, We appreciate your feedback on our convenient location and safety measures. Your comments help us improve our services for future guests. Thank you for choosing to stay with us.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
$200 a night I was expecting A nicer facility. First night, we rented the room with the Jacuzzi in it and found out that the room next to us was occupied by the owners family. They were loud obnoxious and would always put a chair outside of our door So we had to walk around them to get to our room. It felt like we were inconveniencing them. We switched to a different room The second night, but it wasn’t much better. The walls are paper thin so you can literally hear everything Your neighbor is doing. The place looks like it hasn’t been remodeled since the 70s. Very disappointed and will not be returning.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Rachel, We apologize for the inconvenience you experienced during your stay. Our team strives to provide a comfortable environment for all guests. We appreciate your feedback and will address the issues you mentioned to ensure a better experience for future guests. Your comments are valuable to us as we work to make improvements.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We regret to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any additional feedback you would like to share so we can address your concerns and improve our services for the future.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Alesia, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.