Note fondée sur 93 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
Good value, clean rooms, nicely decorated. Some minor issues: plugged sink, no bedside table on one side, poor ventilation, very low water on shower and road noise.
Commentaires de Gestion de l’hôtel
21 août 2024 par Sway, Manager, Gestion de l’hôtel
Hey David! Thanks for sharing your feedback! Wish you would have mentioned something during your stay so we could have addressed it while you were here. We will address these things asap to make sure future guests have a comfortable stay! Thanks!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Sway, Manager, Gestion de l’hôtel
Thanks for the awesome rating, Jobe!
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sway, Manager, Gestion de l’hôtel
Thanks for the great review, Ivanna!
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Great stay here. Exactly as advertised. Nothing fancy, but clean, comfortable and convenient.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Sway, Manager, Gestion de l’hôtel
Thanks for the 5 stars, Louise!!
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Staff super efficient. They sent email before check in with directions so we could go directly to our cabin. Room is beautiful! Can I live here forever?
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Sway, Manager, Gestion de l’hôtel
This is awesome, Wanda! What a great compliment!
par un voyageur de Lincoln
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Sway, Manager, Gestion de l’hôtel
Thanks for the excellent rating, Ramey! Happy to have you back soon!
par un voyageur
Publié le 12 juill. 2024 sur Expedia
One of the few times I’ve stayed at a place and had to leave the property and request my money back.
Very poor lighting conditions (can’t see much in room at night. Floors weren’t very clean. Top bunk bed didn’t seem sturdy— pulled mattress on floor for daughter to sleep on.
Air conditioning did not work, and when we asked how it worked, was told the property didn’t have air-conditioning, which was not advertised. Staying in July w just a ceiling fan did not work for us.
On the second night after a long day of activities, we came back to the room and found a weird smell coming from the bathroom. Shower was backed up and had standing water which smelled like sewer/dirty water. Called the next day and was told the plumber would come out. Plumber couldn’t fix the problem and we were told would show up sometime the following week.
After so many inconveniences, we decided to pack up and find other accommodations. The property manager/contact was very accommodating and did get back to immediately, which is the only reason I’m giving it more than one star.
Unfortunately, I would not recommend staying here in this location.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Sway, Manager, Gestion de l’hôtel
Hi Nona! Really sorry to hear you had a subpar experience with us. I am sorry again about the plumbing issues. I can assure you they have been resolved for future guests! We did give a refund back so hope that helped with the situation. We'd love the opportunity to make it up to you in the future.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
My husband and I enjoyed our stay. The property had everything we needed. Walking distance to restaurants and stores. Convenient parking right next to our cabin. Overall excellent. We will stay here again!
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Sway, Manager, Gestion de l’hôtel
Thanks for the 5 stars, Daisy!!! See you next time!
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Comfortable and clean! It was a good base for our visit to Lake Tahoe.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Sway, Manager, Gestion de l’hôtel
So glad you enjoyed! Thank you, Raymond!
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Sway, Manager, Gestion de l’hôtel
Thanks for the 10/10 rating, Kimberly!!
