Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A decent stay
Publié le 3 juill. 2024 sur HomeAwayCheck in was easy. The washer flooded a section of the first floor on our second night. Maintenance was very quick to respond. House could have been cleaner. The down stairs wasn’t vacuumed and had dirt on carpets, crumbs in cabinets, and dishes were all wet in cabinets.
Grill worked well, house had many fans available to help with the summer heat.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Amanda, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback.
We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local manager to address with our housekeeping team.
We hope to have the opportunity to better impress you in the future!
par un voyageur de Hollywood
Nice Stay
Publié le 17 juin 2024 sur HomeAwayA very nice cabin for a family, in a quiet nice neighborhood.
par un voyageur
Great place
Publié le 29 déc. 2023 sur HomeAwayPictures dont give the property justice. Was spotless when we arrived.
par un voyageur
Dirty place
Publié le 13 août 2023 sur HomeAwayThe cleanliness of the house was non acceptable! The bath towels were dirty and we have a serious doubt about the change of the bed linen before our arrival.
Moreover there is a lack of lights in the house : a single one for the entire living room. Just two stoves out of 4 were working. We noticed as well the poor quality of the beds.
Finally we couldn’t use the terrace which was dirty and we didn’t even find a broom to clean it.
Commentaires de Gestion de l’hôtel
29 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
Not worth it
Publié le 6 août 2023 sur HomeAwayThere were several substandard housekeeping items. The biggest of which was probably the fact that no one had taken out the trash (bear proof canister) between visitors. All in all the place was as described, but highly overpriced in my opinion.
Commentaires de Gestion de l’hôtel
22 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for reaching out to us with this feedback, we are so sorry to hear of any disappointment you have experienced while using our services. Please know that we aim to be transparent with all pricing on our homes and our dynamic pricing structure and we apologize for any strife this caused your party.
par un voyageur
No complaints
Publié le 10 oct. 2022 sur HomeAwayChecking in was an easy process, the home was 9 minutes away from office. The home had everything we needed, porch was a great cherry on top! Rooms were bedded/ suppled well, as well as kitchen. Will definitely recommend!
par un voyageur de Van Nuys
Nice Family Vaca Home
Publié le 18 juill. 2022 sur HomeAwayYou will not regret renting this place.
par un voyageur de concord, ca
Simple a frame home
Publié le 10 juill. 2022 sur HomeAwayThis house was clean but lacked amenities We found four bath towels; bedding needs to be upgraded; water pressure in upstairs shower is low with not enough hot water.
par un voyageur
Publié le 30 avr. 2022 sur Expedia
Had a great time. Property was good for the price. But there was bucket in the back filled with dirty water that we did have to touch to move out of our way. I would’ve liked not to touch it lol
par un voyageur
Perfect location
Publié le 24 avr. 2022 sur HomeAwayMy family will never forget this unexpected Spring Snow experience. It was a perfect location. First time we rent a house. Our experience was great. Thank you
