Ratings based on 26 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
5.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Tournament Stay
Posted Sep. 18, 2024 on HomeAwayWe came for a soccer tournament. This location was close to the fields. It’s a very cute cabin that you can go and relax. It has a nice hang out area outside which was great with the kids. The lake also is very close! We would stay again.
Comment from Hotel Management
Sep. 18, 2024 by VrboOwner, Hotel Management
Thank you for the 5 stars, Ericka! It really means a lot! Hope to host you again soon.
by A traveller
Over priced will never stay again
Posted Aug. 26, 2024 on HomeAwayNot a great experience. Cold night and heater was not working. I messaged the host and they did not respond. Very dirty, Cobb webs everywhere and was terribly overpriced. Small space and was uncomfortable the entire
Comment from Hotel Management
Aug. 28, 2024 by VrboOwner, Hotel Management
Really sorry to hear you had a subpar stay, Bobby! I will take it up with the team to see what went wrong. Seems like the pilot light went out and instructions on how to get it back on was provided in your guest portal. Sorry it didnt work out. We promise to make it up to you next time.
by A traveller
A great spot
Posted Aug. 14, 2024 on HomeAwayPerfect spot with easy keyless/contactless check-in, Cllean and comfortable with plenty of plush. Couldn’t figure out how to make the TV work but that’s not why I was there.
Super helpful and responsive host.
Comment from Hotel Management
Aug. 14, 2024 by VrboOwner, Hotel Management
Thanks for the awesome review, Ezra!!
by A traveller
Short Tahoe Geraway
Posted Jul. 19, 2024 on HomeAwayI chose property based on convenient location to Emerald Bay Road beaches as well as stateline, ratings and amenities for myself and two grandkids. The unit had a king bed, bunk beds, and TV streaming options with cable. The indoor space was nice as advertised. Outside is so close to Highway 50 you really hear the traffic. Buildings are warn. Biggest problem was the TV streaming and cable never worked after 2 hours of troubleshooting with phone support and empty promises that a handyman would arrive. There is no host on site or nearby to respond to any problems, on a weekday from 4:00 p.m. Their Rep could only offer apologies. She even had me go into a locked storeroom for hotspots, and those didn’t work. So we did not receive the advertised amenities within our less than 24 hour stay. Never again.
Comment from Hotel Management
Jul. 20, 2024 by VrboOwner, Hotel Management
Hi Teresa! Thanks for the feedback and sorry about the TV troubles you encountered. After looking into this further, it seems like one of our cables for the TV was disconnected, which is why you were unable to use it correctly. Again, sorry about this and please allow us to make it up to you with a discounted stay next time.
by A traveller
Cozy Cabin
Posted Jul. 11, 2024 on HomeAwayTiny cabin for family of 4 (2 teenage kids)for a whole week, but its what was advertised. Great location and communication with host. Fan/light kept coming on in the middle of the night, which woke us up and gave us away to a mama bear getting in the trash w her 3 cubs! Need more bear signage and encouragement for other guests to close dumpster, or move dumpster. I agree w previous review for shelves in bathroom. Also could change bedding for summer use, especially wo AC. Would stay again in a bigger cabin!
Comment from Hotel Management
Jul. 12, 2024 by VrboOwner, Hotel Management
Thanks for the awesome feedback, Angie! See you next time!
by A traveller
Just as expected
Posted Jul. 1, 2024 on HomeAwayWorked out perfect for myself and 2 kids. The host was great, and helpful . A suggestion- it would have been helpful to have access to a broom since we went to the beach. Also - storage could be improved by adding a self in the bathroom above the towel racks for toiletries , and one near to the tv to make more room on the counter.
Comment from Hotel Management
Jul. 1, 2024 by VrboOwner, Hotel Management
Thanks for the positive review and feedback, Leslie and Dan! Really appreciate it as we are always looking for ways to make the cabins a more enjoyable stay!
by A traveller
Good
Posted Feb. 2, 2024 on HomeAwayThe property manager was great, responsive, and helpful.
Although the cleanliness of the room was not that great, the host offered to send someone to clean which was nice. Also, the heater was very loud if you’re used to sleeping in silence. Some ear plugs would have helped but I didn’t have any at the time. The shower was clogged so the water built up. Again, the host offered to send someone but I declined since we were not staying long.
All in all, the room was okay for a night but I probably would not stay longer than that. I really appreciated the host tried to make things right with the issues we had. I would have given 5 stars if the room was cleaner and the heater wasn’t so noisy.
Comment from Hotel Management
Feb. 2, 2024 by VrboOwner, Hotel Management
Thanks for the feedback, Rachel!! Sorry we had a couple hiccups during your stay. We did our absolute best to get things resolved in a timely manner. Thanks for giving us the opportunity to make things right. Until next time!
by A traveller
Lovely place!
Posted Jan. 18, 2024 on HomeAwayMy husband, son and I stayed here for the weekend! It was clean and oh so cozy during the snow storm! Would definitely return!
Comment from Hotel Management
Jan. 18, 2024 by VrboOwner, Hotel Management
Thanks, Sonia!! Glad you were cozy :)
by A traveller
Great place to stay
Posted Jan. 7, 2024 on HomeAwayGreat place to stay in South Lake Tahoe. It was clean and well stocked. The location is placed well, close to restaurants and state parks. The host was communicative, and the check-in and check-out process went smoothly. It was the perfect place to stay for our trip.
Comment from Hotel Management
Jan. 8, 2024 by VrboOwner, Hotel Management
Glad you enjoyed everything, Christopher!
by A traveller
Amazing location! Almost next to a Starbucks
Posted Dec. 13, 2023 on HomeAwayGreat location, just a few minutes drive to Heavenly, easy to park. Description is accurate the only minor caveat is heater is gas based, so noise or smell need to be something you need to get used to. Other than that great place to stay
Comment from Hotel Management
Dec. 13, 2023 by VrboOwner, Hotel Management
Thank you, Arturo!
