Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Tournament Stay
Publié le 18 sept. 2024 sur HomeAwayWe came for a soccer tournament. This location was close to the fields. It’s a very cute cabin that you can go and relax. It has a nice hang out area outside which was great with the kids. The lake also is very close! We would stay again.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the 5 stars, Ericka! It really means a lot! Hope to host you again soon.
par un voyageur
Over priced will never stay again
Publié le 26 août 2024 sur HomeAwayNot a great experience. Cold night and heater was not working. I messaged the host and they did not respond. Very dirty, Cobb webs everywhere and was terribly overpriced. Small space and was uncomfortable the entire
Commentaires de Gestion de l’hôtel
28 août 2024 par VrboOwner, Gestion de l’hôtel
Really sorry to hear you had a subpar stay, Bobby! I will take it up with the team to see what went wrong. Seems like the pilot light went out and instructions on how to get it back on was provided in your guest portal. Sorry it didnt work out. We promise to make it up to you next time.
par un voyageur
A great spot
Publié le 14 août 2024 sur HomeAwayPerfect spot with easy keyless/contactless check-in, Cllean and comfortable with plenty of plush. Couldn’t figure out how to make the TV work but that’s not why I was there.
Super helpful and responsive host.
Commentaires de Gestion de l’hôtel
14 août 2024 par VrboOwner, Gestion de l’hôtel
Thanks for the awesome review, Ezra!!
par un voyageur
Short Tahoe Geraway
Publié le 19 juill. 2024 sur HomeAwayI chose property based on convenient location to Emerald Bay Road beaches as well as stateline, ratings and amenities for myself and two grandkids. The unit had a king bed, bunk beds, and TV streaming options with cable. The indoor space was nice as advertised. Outside is so close to Highway 50 you really hear the traffic. Buildings are warn. Biggest problem was the TV streaming and cable never worked after 2 hours of troubleshooting with phone support and empty promises that a handyman would arrive. There is no host on site or nearby to respond to any problems, on a weekday from 4:00 p.m. Their Rep could only offer apologies. She even had me go into a locked storeroom for hotspots, and those didn’t work. So we did not receive the advertised amenities within our less than 24 hour stay. Never again.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Teresa! Thanks for the feedback and sorry about the TV troubles you encountered. After looking into this further, it seems like one of our cables for the TV was disconnected, which is why you were unable to use it correctly. Again, sorry about this and please allow us to make it up to you with a discounted stay next time.
par un voyageur
Cozy Cabin
Publié le 11 juill. 2024 sur HomeAwayTiny cabin for family of 4 (2 teenage kids)for a whole week, but its what was advertised. Great location and communication with host. Fan/light kept coming on in the middle of the night, which woke us up and gave us away to a mama bear getting in the trash w her 3 cubs! Need more bear signage and encouragement for other guests to close dumpster, or move dumpster. I agree w previous review for shelves in bathroom. Also could change bedding for summer use, especially wo AC. Would stay again in a bigger cabin!
Commentaires de Gestion de l’hôtel
12 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thanks for the awesome feedback, Angie! See you next time!
par un voyageur
Just as expected
Publié le 1 juill. 2024 sur HomeAwayWorked out perfect for myself and 2 kids. The host was great, and helpful . A suggestion- it would have been helpful to have access to a broom since we went to the beach. Also - storage could be improved by adding a self in the bathroom above the towel racks for toiletries , and one near to the tv to make more room on the counter.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thanks for the positive review and feedback, Leslie and Dan! Really appreciate it as we are always looking for ways to make the cabins a more enjoyable stay!
par un voyageur
Good
Publié le 2 févr. 2024 sur HomeAwayThe property manager was great, responsive, and helpful.
Although the cleanliness of the room was not that great, the host offered to send someone to clean which was nice. Also, the heater was very loud if you’re used to sleeping in silence. Some ear plugs would have helped but I didn’t have any at the time. The shower was clogged so the water built up. Again, the host offered to send someone but I declined since we were not staying long.
All in all, the room was okay for a night but I probably would not stay longer than that. I really appreciated the host tried to make things right with the issues we had. I would have given 5 stars if the room was cleaner and the heater wasn’t so noisy.
Commentaires de Gestion de l’hôtel
2 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thanks for the feedback, Rachel!! Sorry we had a couple hiccups during your stay. We did our absolute best to get things resolved in a timely manner. Thanks for giving us the opportunity to make things right. Until next time!
par un voyageur
Lovely place!
Publié le 18 janv. 2024 sur HomeAwayMy husband, son and I stayed here for the weekend! It was clean and oh so cozy during the snow storm! Would definitely return!
Commentaires de Gestion de l’hôtel
18 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thanks, Sonia!! Glad you were cozy :)
par un voyageur
Great place to stay
Publié le 7 janv. 2024 sur HomeAwayGreat place to stay in South Lake Tahoe. It was clean and well stocked. The location is placed well, close to restaurants and state parks. The host was communicative, and the check-in and check-out process went smoothly. It was the perfect place to stay for our trip.
Commentaires de Gestion de l’hôtel
8 janv. 2024 par VrboOwner, Gestion de l’hôtel
Glad you enjoyed everything, Christopher!
par un voyageur
Amazing location! Almost next to a Starbucks
Publié le 13 déc. 2023 sur HomeAwayGreat location, just a few minutes drive to Heavenly, easy to park. Description is accurate the only minor caveat is heater is gas based, so noise or smell need to be something you need to get used to. Other than that great place to stay
Commentaires de Gestion de l’hôtel
13 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Arturo!
