Note fondée sur 950 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Expedia
The Property was not maintained we spent two full days working with staff to make unit habitable. Tim @ Heavenly Village Condos said he was going to work with Marriott to help with compensation nothing transpired. We had to leave the property and eat at Fire and Ice all in the party had food poisoning. I paid full price for accommodations. I should have charged for my time facilitating maintenance and cleanup. Carson Unit manager was hard to reach and did not reconcile our bill
accordingly. I will say unit 4103 is now in tip top shape due to my wife and I and Guy the maintenance supervisor. Heavenly Village Condos and Marriott should provide a full refund.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Awesome place! Great location, also very good for families.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Recommended for family vacations. Spacious, plenty of room and beds. Has view of the pool and partial view of the Heavenly gondola.
Few nit picking items, there are a total of only three garbage bins in the unit, 1 each bathroom and 1 in kitchen (minus master bedroom and bath which was not included in rental). The trash bins in the included two bathroom can be bigger. There are no garbage cans in the other rooms and no recycling bin in the kitchen. Cleaning service is only on the last day. Otherwise nice place to stay.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The people who work there are very nice! Pool is beautiful! We liked the security of the place, needed a key to enter everything, elevator, pool etc. Did not like the remote control to the main tv in the room. It was a pain to use, very slow! We didn't use the bedroom tv so don't know if it was the same. I missed having a bigger frying pan, room only had a little one. We had a wonderful stay!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur de Lakeport
Publié le 22 sept. 2024 sur Expedia
Nice rooms, amazing location.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Expedia
par un voyageur
Publié le 14 sept. 2024 sur Expedia
The Grand Residence is South Lake Tahoe was originally- a residence, where one could purchase 12 weeks or more at a time. Now it's a Marriott time share, and it's a block away from their other timeshare, Timber Lodge. The Grand Residence has a pool, hot tube, and a surprisingly good work out room, but it's not a resort with a bar, restaurant, or daily activities. It's quiet. no music at the pool. The rooms are large, and the full kitchen has modern appliances and is well appointed.
One can walk a block to multiple restaurants, to the Heavenly Gondola, and it's perhaps 3-4 blocks to the casinos.
