Note fondée sur 620 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2023 sur Hotels
Motel bien situé, mais confort et propreté à revoir. Vitrage simple bruyant.
Commentaires de Gestion de l’hôtel
10 oct. 2023 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
par un voyageur
Publié le 30 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2023 par Manager, Gestion de l’hôtel
Hello andreanne, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
par un voyageur
Publié le 16 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2022 par Manager, Gestion de l’hôtel
Hello VIRGINIE,
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Henri, We appreciate you choosing to stay at our hotel. If you have any additional feedback to share with us, please don't hesitate to reach out. We value your input to ensure we meet our guests' expectations.
par un voyageur
Publié le 14 août 2024 sur Expedia
It is in a good location as far as being close to the lake. The rooms are a bit out dated and do not match the picture. House cleaning also did not empty the fridge from the previous guest.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Tracy, We appreciate you sharing your experience with us. Our location near the lake is indeed a highlight for many guests. We take guest feedback seriously and will address the concerns you've raised with the team. Your insights help us improve our service standards for future guests to have a more enjoyable stay.
par un voyageur
Publié le 12 août 2024 sur Expedia
Place was disgusting. I want a refund! Wish i could ad pictures
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Amy, We're sorry to hear about your experience. Please reach out to our management team directly to discuss your concerns further. Your feedback is important to us as we strive to improve our services for all guests.
par un voyageur
Publié le 12 août 2024 sur Expedia
Expedia booking was disgusting
I will never use this site again.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Sharlene, We apologize for any inconvenience you experienced during your stay. Feedback is vital for our improvement. Should you have further concerns, please reach out to our management team directly for assistance.
par un voyageur
Publié le 12 août 2024 sur Expedia
Me encantó por la cercanía a la playa
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Cecilia,Nos complace saber que disfrutaste de nuestra conveniente ubicacin cerca de la playa. Esperamos que hayas podido aprovechar al míximo tu tiempo en la costa. íEsperamos darle la bienvenida nuevamente en el futuro!
par un voyageur
Publié le 11 août 2024 sur Hotels
Room was very run down and not very clean. There were stains on the bed sheets and dirty diapers and garbage behind dressers.I would not recommend staying at this location.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We're sorry to hear about your experience and appreciate you sharing your feedback. We take cleanliness and maintenance seriously and will address this with our team for improvement. Thank you for bringing this to our attention, as we always strive to offer a pleasant stay for our guests.
par un voyageur
Publié le 7 août 2024 sur Expedia
Cucarachas
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Jose Luis, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
