Note fondée sur 639 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
2,9 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2023 sur Hotels
Motel bien situé, mais confort et propreté à revoir. Vitrage simple bruyant.
Commentaires de Gestion de l’hôtel
10 oct. 2023 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
par un voyageur
Publié le 30 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2023 par Manager, Gestion de l’hôtel
Hello andreanne, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
par un voyageur
Publié le 16 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2022 par Manager, Gestion de l’hôtel
Hello VIRGINIE,
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jason,We're sorry to hear that your experience did not meet your expectations. Please reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like to address your issues promptly.
par un voyageur
Not as pictured…at all.
Publié le 17 sept. 2024 sur HotelsWe weren’t expecting 4- star hotelling, but the pictures were deceptive (and flat out wrong for the bathroom). Only one outlet on one side of the bed, one bedside light, and everything was dingy and patched (the patches weren’t painted). There was visible damage to the walls and a large crack in the ceiling. The shower was tiny. No phone or window screen, or even the usual “do not disturb” sign. Exterior was in need of considerable work. The smoke detector was -strapped- to the wall. There was no one to talk to when I checked out…and I noticed in checking in they had a sign up, that if I reviewed the place as I was checking in, they’d give you a $10 discount. We selected the room we did for handrails in the shower…not that there was space for them in the shower we had—and they werent there. And as we left, there was broken glass in our end of the parking lot.
In all, this place gave the impression of a hotel from the early 70’s slowly being pushed back together by the owner.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Glenn,We appreciate your detailed feedback regarding your recent stay. Our team will review your comments to ensure we continue to improve our facilities and services. If you have any further concerns, please feel free to contact our management team directly to discuss them in further detail. Your insights are truly valuable to us as we strive to offer a better experience for all our guests.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Angeles, We regret to hear that your stay did not meet your expectations. Please feel free to contact us directly to provide more details about your experience so we can address any issues you encountered. We hope to have the opportunity to welcome you back in the future for an improved stay.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
For the price, this is a terrific deal. You can stay 100 yards north at the Tahoe Beach Retreat for $300/night and not sleep noticeably better. The staff are kind and helpful. Everything works. Clientele seems to be reasonably quiet. Location is fantastic. Just a terrific good deal.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Edward,We are thrilled to hear that you appreciated the value of your stay with us and found our staff kind and helpful. It's fantastic to hear that everything met your expectations and that you enjoyed our prime location. Thank you for sharing your positive feedback with us.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello woshington, We appreciate you choosing to stay at our hotel. If you have any feedback about your experience, please feel free to contact us directly. We hope to welcome you back in the future for an improved stay.
par un voyageur
Pienselo mas
Publié le 9 sept. 2024 sur HotelsPienselo... La ubicacion es perfecta. El cuarto amplio. El baño TERRIBLE. La poseta estaba embarrada de popo, y drenaba agua por el piso. El lavamanos goteaba tanta agua que tube que poner la papelera para que no mojara mis pies. En dia sabado es muy caro para la mala condicion que esta el cuarto. Por solo emergencia lo tomaria, mas nunca pensando en disfrutar de vacaciones. Estoy intentando subir fotos y el sistema no me permite.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate your feedback regarding the hotel location and spacious room. We apologize for any inconvenience you experienced with the bathroom facilities. Please feel free to contact management directly to address any further concerns. Your comments will help us improve our services for future guests.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
This is a great hotel to stay because of location and price! Right next to beach, cvs, Heidi’s breakfast and other restaurants. It’s easy to check in and out. And had no issues.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Sara,We are delighted to hear that you enjoyed our convenient location and seamless check-in/check-out process during your stay. Thank you for highlighting the nearby attractions and facilities that contributed to making your visit a pleasant one. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable stay!
