Note fondée sur 186 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2022 sur Expedia
par un voyageur
Publié le 13 août 2024 sur Hotels
I normally love this little place. This time I didn’t care for the room I was placed in and the shower wasn’t working correctly.
Commentaires de Gestion de l’hôtel
14 août 2024 par April, Gestion de l’hôtel
We’re sorry to hear that your recent stay didn’t meet your expectations, especially since you’ve enjoyed your time with us in the past. We apologize for the issue with the shower. Your feedback is valuable to us, and we’ll address these concerns to ensure a better experience next time. Thank you for letting us know, and we hope to have the opportunity to welcome you back.
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Mariel, Gestion de l’hôtel
Thanks for choosing to stay with us, Yong. We welcome any and all feedback to earn those 5 stars. Hope to see you back again in the future.
par un voyageur de San Jose
Publié le 20 juill. 2024 sur Expedia
It is a basic place to stay for the night - nothing fancy or upscale. Clean, fairly conveniently located, good outdoor space and facilities, it meets all the basic requirements.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Yzzy, Gestion de l’hôtel
Thank you for your review! We're glad you found the place clean and convenient. We strive to provide a solid, no-frills stay, and it's great to hear that we met your expectations. Hope to see you again!
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Yzzy, Gestion de l’hôtel
Thank you so much for the great review, Mario. We look forward to host you again in the future
par un voyageur
Publié le 17 juill. 2024 sur Expedia
response from management is excellent
Commentaires de Gestion de l’hôtel
17 juill. 2024 par April, Gestion de l’hôtel
Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with our management. If you have any further comments or suggestions, please let us know. We look forward to welcoming you back to PlayPark Lodge in the future!
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par April, Gestion de l’hôtel
Thanks for choosing to stay with us, Caroline. We welcome any and all feedback to earn those 5 stars. Hope to see you back again in the future.
par un voyageur
Another Excellent Stay
Publié le 5 juill. 2024 sur HotelsStaff and the contactless process works PERFECT. Rooms are tastefully decorated and spotless clean.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Yzzy, Gestion de l’hôtel
Dear Steven,Thank you so much for your kind words and positive review! We're thrilled to hear that you enjoyed our contactless process and found our rooms to be tastefully decorated and spotless clean. Our staff works hard to ensure every guest has a wonderful experience, and your feedback is greatly appreciated.We look forward to welcoming you back soon!
par un voyageur
Great place in SLT!
Publié le 13 juin 2024 sur HotelsThis was our second stay here and once again it did not disappoint!
Commentaires de Gestion de l’hôtel
13 juin 2024 par Mariel, Gestion de l’hôtel
Hi, Kathryn. We're so happy to hear you enjoyed your stay with us. We are very grateful we had the opportunity to host you and we look forward to welcoming you back again any time in the future.
par un voyageur de Walnut Creek
Publié le 28 mai 2024 sur Expedia
I didn't stay. When I got there, there was construction materials and multiple pickup trucks - I did not feel safe, and drove several hours to get home instead of staying.
Commentaires de Gestion de l’hôtel
31 mai 2024 par Mariel, Gestion de l’hôtel
Thank you for letting us know about your concerns regarding your reservation. We'd like to respond to them accordingly. The pickup trucks you mentioned belonged to the owners, who were finishing the final day of a 90-day beautification renovation project for the rooms. Additionally, there were two other pickup trucks belonging to guests staying at our lodge at that time.Upon your arrival, the owner of Playpark Lodge noticed your car entering the parking lot and began walking towards you to extend a warm welcome. However, it seems there was a misunderstanding as you did not stop.Room 7's renovation was completed several weeks ago, and we were fully prepared for your arrival. We assure you that there were no materials obstructing the entrance to Room 7.To maintain excellent customer service and security, our owners live on the property, and we have a robust security system with both audio and video capabilities. We hope this clarifies any concerns and we appreciate your understanding.
