Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location and very comfortable accommodations
Publié le 30 sept. 2024 sur HomeAwayNear water, shopping, dining. We had a really great time
par un voyageur
Lots of pros... with cons
Publié le 21 sept. 2024 sur HomeAwayPros: Fantastic location, just steps to the private beach. That is amazing. It was the best part of our stay here. Firepits available for public use. The unit itself is very cute and conveniently located to all the amenities (front desk, spa, pool, gym). You can also walk to the grocery store, drug store, and a bunch of restaurants.
Cons: Check in is one hour later than traditional (4pm instead of 3pm). Check out is one hour earlier than traditional (10am instead of 11am). The sleeper sofa had crumbs when we removed the cushions, and the bed itself was uneven and uncomfortable. NOISE. We could literally hear every footstep, sound, and wild "activity" that took place on the floor above us. At one point, it sounded like they took a dozen marbles and threw them on the floor and let them roll all around. And the middle of the night activities didn't stop until we couldn't take anymore and politely tapped the ceiling. I don't doubt that others had an amazing experience during their stay but unfortunately for us, we did not. Had we not paid so much for a midweek stay, I think we would have tolerated more but it seemed pricy for the value.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Emily, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience.
par un voyageur
Nice Location
Publié le 7 août 2024 sur HomeAwayLocation and beachfront is great.
You may not get the property you think you are.
par un voyageur
Southlake getaway
Publié le 2 août 2024 sur HomeAwayLoved the beach access and location of property.
par un voyageur
Clean and comfortable
Publié le 24 juill. 2024 sur HomeAwayWe had a great time. The bed was very comfortable and they had an AC which kept us nice and cool.
par un voyageur de Texas
Great stay!
Publié le 13 avr. 2024 sur HomeAwayPlace was exactly as advertised. Nicely decorated with modern updates. You can walk to the water in just a few minutes, and they have a pier and an area to relax with gas fire pits. Location was good too. Would definitely stay here again.
par un voyageur
Great location
Publié le 6 mars 2024 sur HomeAwayThis place was an excellent location to heavenly Village, casinos, and great restaurants. It was perfect for my husband and I. It has a little kitchen for cooking, although the only condiments available was salt and pepper. So if you wanted to cook a big meal, you would need to bring/buy all your ingredients/condiments. We lost power due to a storm for about 18 hours, and when our power came back, we couldn’t figure out how to work the TVs. There are two remotes for each TV, but no directions on how to use them. communication and check in process was excellent. The rental is in the lobby but once you close the doors, you can’t even tell you are directly across from the front desk. Super clean and excellent shampoo/conditioner/soap options. Plenty of towels. Would 100% stay again.
Commentaires de Gestion de l’hôtel
11 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Candice, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. We look forward to welcoming you back for another wonderful getaway in the future!
par un voyageur
Nice stay
Publié le 19 févr. 2024 sur HomeAwayWas a great spot but could use a shorter door code
Commentaires de Gestion de l’hôtel
7 mars 2024 par VrboOwner, Gestion de l’hôtel
Hi Melissa, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback as a means to continually improve our homes for future guests.
We hope to host you for another truly carefree and great vacation in the future!
par un voyageur
Beautiful stay!
Publié le 19 févr. 2024 sur HomeAwayMy fiancé and I stayed here for a couple nights and really enjoyed the spacious and clean unit. Everything you needed was available! The kitchen and bathroom was stocked with cleansing items, towels, extra blankets, etc. It was very quiet and peaceful and we would love to stay there again!
par un voyageur
Ideal for what we needed
Publié le 20 déc. 2023 sur HomeAwayCozy apartment, exactly as advertised, located just a few minutes from Heavenly, ideal for two of us in town to ski. The unit entrance is located in the lodge/hotel lobby, which I didn't realize when we booked but posed no problem whatsoever. Would recommend!
Commentaires de Gestion de l’hôtel
21 déc. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
