Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
très bien situé
Publié le 11 mars 2020 sur Hotelshotel très bien situé très proche du bord du lac et d'une plage de sable vraiment exceptionnelle.
Il faut quand même traverser une rue faisant office de parking pour les visiteurs du bord de lac
( nous n'y avons pas nagé, mois de février oblige.)
Chambre et ambiance restaurant très bien également.
Déçu par contre par le restaurant.
Il y en a tellement d'autres aux alentours!
Commentaires de Gestion de l’hôtel
12 mars 2020 par Chris, Gestion de l’hôtel
Thank you for being our guest and for the great feedback!
par un voyageur
Publié le 18 janv. 2020 sur Expedia
La gentillesse du personnel, la propreté et qualité des chambres ainsi que le shuttle qui peut nous emmener ou nous voulons. Vraiment, nous recommanderons dans hésiter.
Commentaires de Gestion de l’hôtel
22 janv. 2020 par Chris, Gestion de l’hôtel
Thank you for the wonderful review, we are so happy you enjoyed the hotel and the amenities.
par un voyageur
Publié le 8 oct. 2024
Was disappointed in the location of the resort in terms of beach access. Room was first floor steps from the road/parking for beach. Horrible view-considering “beachfront”-basically saw backs of vehicles which were not hotel guests. Strange area-didn’t feel overly safe, beach access was gated and locked, however held open(?)
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Adam, Gestion de l’hôtel
Bradley -- thank you for taking the time to share your recent experience at The Landing Lake Tahoe. I am pleased to see that your enjoyed your stay, overall, though its disappointing that it fell short of a 5-star visit. The neighboring beach area is privately owned and open to the public for a nominal fee, though we provide complimentary beach access to our guests as a thoughtful amenity. While we cannot control local traffic or manage parking on a public street, we trust that you nevertheless enjoyed the close proximity to Lake Tahoe's majestic and soothing blue waters. Thank you again and we hope to have the opportunity to host you again at some point in the future.
par un voyageur de Malvern
Publié le 27 août 2024 sur Expedia
An excellent resort hotel. It’s a very comfortable place to stay and convenient for the restaurants at Heavenly village and Harvey’s Casino. The staff were very helpful and made the stay extremely enjoyable. There’s access to the lake beach right outside, a free shuttle and bicycles (we loved cycling in the woods along the shoreline nearby and got to see a beautiful bear makings it’s way down towards the lake). We noticed a few comments about gas fires not working - the pilot light can blow out if there’s been a strong lake wind: all you need to do is ask and they’ll come and fix it straight away). The facilities are faultless and we’d recommend it to anyone). Jet Skis at the marina next door we’re fun too. Thank you to all the staff fir making it home from home during our stay and we hope you enjoy the ski season when summer and fall is over.
Commentaires de Gestion de l’hôtel
30 août 2024 par Adam, Gestion de l’hôtel
Neil -- thank you for your thoughtful review and kind words. I will personally share your sentiments with the rest of our team and we look forward to hosting you again the next time your travels bring you back to Lake Tahoe!
par un voyageur
Publié le 21 août 2024 sur Expedia
Horrible place, Nasty smell, dirty bedsheets, bedbugs, filthy carpets spiderwebs everywhere
Commentaires de Gestion de l’hôtel
30 août 2024 par Adam, Gestion de l’hôtel
Allen -- Thank you for your feedback and needless to say I am greatly concerned to read your comments. First, rest assured The Landing Lake Tahoe -- and the industry as a whole -- take many proactive measures to protect our guests and staff against bedbug infestations. I am happy to report that, to date, we have never encountered this issue at our property. That said, I am disappointed that other aspects of your stay missed the mark. Please know that all of our rooms go through a rigorous inspection process before guests check-in and it's regretful to read that the cleanliness of your accommodations did not live up to our own high standards. I invite you to connect with our guest services team to share situation-specific feedback regarding your visit, as it is the only way we can reassess and strengthen our service standards. Thank you again and we look forward to speaking with you soon!
par un voyageur
Publié le 21 août 2024 sur Expedia
We loved this place! Extremely convenient to everything especially the lake! The staff was amazing and Jimmy’s is top notch!
Commentaires de Gestion de l’hôtel
30 août 2024 par Adam, Gestion de l’hôtel
Denise -- thank you so much for taking the time to share your recent experience at The Landing Lake Tahoe! I am so pleased that you enjoyed your time with us! Come back and visit us again the next time your travels bring you back to the area. It would be wonderful to host you again.
par un voyageur de bossier city
Publié le 20 août 2024
Excellent choice for Lake Tahoe stay. Highly recommend
Commentaires de Gestion de l’hôtel
30 août 2024 par Adam, Gestion de l’hôtel
Jeff -- thank you so much for your high rating and glowing review! I will personally share your feedback with the rest of our team and we look forward to being a part of future memories made in Lake Tahoe
par un voyageur
Publié le 15 août 2024 sur Expedia
Great place to visit 😎
Commentaires de Gestion de l’hôtel
30 août 2024 par Adam, Gestion de l’hôtel
Nicholas -- I am so happy to hear that you enjoyed your visit! Come back and stay with us again the next time your travels bring you back to Lake Tahoe!
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Adam, Gestion de l’hôtel
Meghan -- Thank you for taking the time to offer your candid feedback regarding your recent stay with us. It is our mission to provide our guests with a flawless stay, so it's quite regretful to hear that you left feeling disappointed. I invite you to reach out to our guest services team to share more details regarding your stay, as we welcome the opportunity to investigate any missteps that you may have experienced. Thank you again and we look forward to speaking with you soon.
par un voyageur
Publié le 12 août 2024 sur Expedia
This property had the nicest staff! The place was gorgeous. Great food and the wine selection was amazing! We will be back!
Commentaires de Gestion de l’hôtel
12 août 2024 par Adam, Gestion de l’hôtel
Tracy -- Thank you so much for your review and kind words! It's wonderful that our staff made such a lasting impression and that you wined and dined amid the backdrop of our spectacular Lake Tahoe views! Come back and visit us the next time you need a relaxing getaway!
