Note fondée sur 512 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Très bien
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Holiday Inn Club Vacations, Incorporated , Gestion de l’hôtel
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
par un voyageur
tres bonne surprise
Publié le 4 oct. 2018 sur Hotelstres bon sejour. apartment immense ; baignoire avec un jacuzi; piscine indoor chauffée; tariff etonament bas
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Love the space of the rooms and the setting of the resort. Could life in a place like this.
Wish there wasn't an on and off again major hum of the heater by my head at night.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Holiday Inn Club Vacations, Incorporated , Gestion de l’hôtel
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Fun place to stay.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Holiday Inn Club Vacations, Incorporated , Gestion de l’hôtel
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
par un voyageur
No complaints here...
Publié le 30 sept. 2024 sur HotelsGreat place. Already talking about when we're going back!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Holiday Inn Club Vacations, Incorporated , Gestion de l’hôtel
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Oak N' Spruce resort!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The staff was outstanding! A for customer service! The room was very clean and all amenities for that matter! We will be back!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Holiday Inn Club Vacations, Incorporated , Gestion de l’hôtel
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Liked the whole experience overall. Good rates for the room. The one complaint was a safety issue. Need a bar in the bathtub area. Took a bath and had a lot of trouble getting out of it. Elderly people should be considered.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Holiday Inn Club Vacations, Incorporated , Gestion de l’hôtel
We love to see this! Thanks a million for taking the time to rate your stay at the Oak N' Spruce resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
We enjoyed our stay … and were especially grateful for how nice/comfortable our suite was!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Holiday Inn Club Vacations, Incorporated , Gestion de l’hôtel
5 star vacations are what we strive for at the Oak N' Spruce resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
The room was very nice. We booked a two bedroom, two bathroom, full kitchen and living room "suite". And yes, it's nice, but the prices are outrageous. Unless you're planning on spending a lot of time at the hotel and in the room, I would book somewhere cheaper. They have cute DIY stuff for adults and kids, movie theater, different activities you can pay to do during the day, that's kind of cool, as well as a trail for hiking that goes right off the property. So yeah, it has amenities (though the hot tub and big pool were closed when we stayed, which sucked, because they failed to mention that anywhere on the site...)
I dunno, I guess it's a little overrated to be honest.
Wasn't all that thrilled with their customer service. Check-in was suoer annoying, the employees were like zombies and after being told we could have a late check-out, they changed their mind the morning of, which was really irritating...because I have a chronic health condition so it's difficult for me to wake up super early, do any packing that we didn't or couldn't do the night before, shower, dress, make breakfast, pack the car up, get myself ready, get my 8 year old ready, double check everything, clean the room (they ask that you clean a lot before you leave or they'll charge you), you know, the 800 things involved in the end of a vacation, or, in our case, a weekend getaway. So, it was stressful for me and i was in a lot of pain, which is why i asked AT check-in if we could get a later checkout...
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Holiday Inn Club Vacations, Gestion de l’hôtel
We hate to see that your recent stay at Oak 'n' Spruce wasn’t what you hoped it would be. Thank you for your comments and rating. We take this feedback seriously and appreciate your taking the time to share it.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Staff very courteous and helpful.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Holiday Inn Club Vacations, Gestion de l’hôtel
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Oak 'n' Spruce Resort.
