Note fondée sur 314 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024
Appreciated small kitchen area where you can cook your small meal. Fridge could have been colder,but no complain. will definitely come back
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Coco Beach Hotel & Bar Management Team, Gestion de l’hôtel
Thank you for your feedback, Parichat! We're happy to hear you enjoyed the small kitchen area and found it useful for preparing your meals. We'll look into the fridge temperature to ensure it meets our guests' needs. We look forward to welcoming you back soon!
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Coco Beach Hotel & Bar Management, Gestion de l’hôtel
Hello Yidinia. It was a pleasure having you at Coco Beach Hotel on South Padre Island. You're such a wonderful guest, and we hope to welcome you back soon.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Coco Beach Hotel & Bar Management Team, Gestion de l’hôtel
Thank you so much for your perfect review, Jennifer! We're happy to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next visit!
par un voyageur
Kind of disappointed
Publié le 11 août 2024 sur HotelsThe pictures online are different,the pool was small and the outside side of building is old I didn't enjoy walking up the stairs. I did enjoy the beach was walking distances. I wouldn't stay a second time
Commentaires de Gestion de l’hôtel
12 août 2024 par Coco Beach Hotel & Bar Management Team, Gestion de l’hôtel
Dear Oralia,We’re sorry to hear that some aspects of your stay did not meet your expectations. Your comments about the pool size, building exterior, and stairs are noted, and we will use them to improve our facilities. We're glad to hear you enjoyed the convenient beach access. Your experience is important to us, and we hope you’ll consider giving us another chance in the future.Best regards,Coco Beach Hotel & Bar
par un voyageur
Uninformed about ADA
Publié le 11 août 2024 sur HotelsPersonnel is very uninformed about laws in regards to Service Animals, never asked the correct/allowed questions about the service animal in our party, instead were asking about documents and a made up ADA letter that is not required.
The hotel is on the older side and not super clean, some mold on the shower, and not so clean walls.
Commentaires de Gestion de l’hôtel
12 août 2024 par Coco Beach Hotel & Bar Management Team, Gestion de l’hôtel
Hi there. We sincerely apologize for the experience you encountered regarding our staff's handling of service animals and the cleanliness of the hotel. We recognize the importance of understanding and adhering to ADA regulations and will ensure that all our personnel receive proper training immediately. Additionally, we are addressing the cleanliness issues you mentioned with our housekeeping team to prevent future occurrences. We appreciate your input and hope to provide you with a much-improved stay in the future.Sincerely, Coco Beach Hotel & Bar
par un voyageur
Publié le 9 août 2024 sur Expedia
Ubicación excelente
Commentaires de Gestion de l’hôtel
9 août 2024 par Coco Beach Hotel & Bar Management, Gestion de l’hôtel
Thank you so much for the PERFECT review, Alejandro. See you again soon.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Coco Beach Hotel & Bar Management, Gestion de l’hôtel
Thank you so much for the glowing review, Nakayla! You're such an amazing guest and we hope to see you again soon when you're in the area.
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Coco Beach Hotel & Bar Management Team, Gestion de l’hôtel
Thank you so much for the perfect review, Abby! We hope to see you again soon at Coco Beach Hotel on South Padre Island.
par un voyageur
Publié le 1 août 2024 sur Expedia
Thought the pool was bigger and there was a couple screws and a piece of glass at the bottom of the pool. My kids stepped on them. King bedroom is quite small and bathroom is very small. Music was too loud in the morning.
Commentaires de Gestion de l’hôtel
3 août 2024 par Coco Beach Hotel & Bar Management Team, Gestion de l’hôtel
Dear Jodi,We apologize for the issues you encountered during your stay, especially concerning the pool and the size of the rooms. Your safety and comfort are our top priorities, and we are addressing the maintenance concerns immediately. We also regret that the music disturbed you and will ensure better volume control in the future. Your comments help us improve, and we hope to have the opportunity to provide you with a better experience on your next visit.Best regards,Coco Beach Hotel on South Padre Island Management Team
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Coco Beach Hotel & Bar , Gestion de l’hôtel
Hello Leslie. Thank you for your lovely feedback and for making Coco Beach Hotel & Bar your choice for a recent getaway! We are delighted that you enjoyed your stay and found it to be an amazing experience. You're an incredible guest, and we look forward to your next visit
