Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Vacaciones 4.5/5
Publié le 13 août 2024 sur HomeAwayLa casa está genial, está a media cuadra de la playa, la alberca es grande y el área de estar es muy cómoda y amplia. Además algo que agradecemos enormemente es tener el control de la temperatura, estaba helado! Y por las noches teníamos que subir un poco la temperatura; durante varias vacaciones en otras casas no nos permitían bajar la temperatura y hacía calor, aquí no fue el caso! Tiene todo lo que ocupábamos para nuestra estancia, electrodomésticos en la cocina, juguetes en el área de alberca, lavadora y secadora funcionan genial y en general tiene una decoración muy bonita. Tiene doble balcón con sillas para estar y las habitaciones tenían suficiente espacio para almacenar nuestro equipaje. Como dato, hay dos baños completos: en la habitación del primer piso no hay baño. Le resto media estrella porque el personal de limpieza no hizo bien las camas, estaban sucias y había cabellos entre las sabanas y en las almohadas. Además el agua de la alberca estaba muy caliente, no supimos como apagar el calentador. Por el resto estuvo genial, la recomendamos para unas vacaciones geniales.
par un voyageur
The perfect place for a beach stay in South Padre!
Publié le 20 juill. 2024 sur HomeAwayMy husband and I booked this trip with our two adult children and their significant others as well as our 2 year old granddaughter. The floor plan was perfect and having a king bed in each of the rooms was a bonus. Everything was very comfortable, clean, and the location is spectacular. It is a quick walk to the beach, stores, restaurants, etc. After a day at the beach, we really enjoyed cooking out and using the pool in the late afternoon and evening. The outdoor space is just beautiful!
We were prepared with supplies after reading reviews such as paper plates, napkins, paper towels, TP,
coffee filters, and spices to cook with. For the next guest, we left some of these things!
The only things that could be improved is providing more than one key to access the place and adding a dishwasher. However, these were NOT deal breakers. There is a bathroom at the lower level on the side of the house to access which was so convenient when using the pool. We had a small leak in the kitchen sink and the management company was there within a couple hours to fix it.
We highly recommend! Our daughter got engaged on this trip and having such a beautiful home to celebrate and enjoy the week made it extra special!!
Commentaires de Gestion de l’hôtel
20 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for being our guest and sharing your glowing experience! We're so pleased our home was a perfect place for your special family getaway. We're sorry about the leak you encountered and are glad our team could quickly address it. We truly appreciate your recommendation and hope to host you again soon.
par un voyageur de Cypress, Tx
Nice Stay
Publié le 16 juin 2024 sur HomeAwayHome was fairly clean and nice. Enjoyed our stay, but did have a couple of issues.
No downstairs bathroom for 1st floor bedroom was an issue, as only the two upstairs bedrooms had showers in them. Second floor half bath was convenient but no shower available.
Pool was not clean, and had lots of dead insects and roaches in it. Water was stained and cloudy and mold was on side of pool. House was clean, this was a pool issue only. Beds slept well, but might want to bring your own pillow.
Overall a nice stay.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Ronny, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Bring Your Own Broom
Publié le 2 juin 2024 sur HomeAwayBeautiful property. Comfortable beds. Great pool area. If you are staying a few days and like to keep the floors clean you will need to bring your own broom. If you like to cook, you will need to bring all your spices. The house comes with Zero spices. The pool was a little dirty. The spiral staircase is very rusted and might cut your feet if you are barefoot.
par un voyageur
Beautiful house
Publié le 11 avr. 2024 sur HomeAwayEnjoyed the pool and hot tub! Very nice property! Beautiful house! Would come back again
par un voyageur
Hot tub constantly empty
Publié le 27 janv. 2024 sur HomeAwayWe arrived about 6 on Saturday…it rained on Sunday Monday we were in hot tub I. Afternoon by evening the water dropped and Tuesday mornin water was barely above seats and below jets…had to call every morning until Saturday to have hot tub filled…a pool person wax out every day.. we left on Saturday morning and that was the first morning since Tuesday that the hot tub was full and working… the day we left
Commentaires de Gestion de l’hôtel
12 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, and we sincerely apologize for the inconvenience due the issue with the hot tub. Please know that we have processed a refund for this as compensation for the issue, and we hope that the compensation you received alleviated some of the stress you experienced. The hot tub is now usable, and we hope we will have another chance to host you for a truly carefree stay in the future.
par un voyageur
Excellent Property with Amazing Property Management
Publié le 10 sept. 2023 sur HomeAwayWe come every year to SPI with our family and best friends. This is a 10 year tradition. We never end up staying at the same place for various reasons so we’ve tried a lot of them.
The property was exactly as listed and we enjoyed it immensely. I will say, the reviews pointed out a squeaky master bed for the last year. I assumed that would’ve been addressed by now so it was disappointing it was not. That was the biggest downside and not a deal breaker for us, although I do hope it gets fixed soon for future guests.
We had a few minor hiccups, but all were addressed immediately by Celia and her staff. They were super helpful and polite and remedied them within a hour of our reaching out. And these were not a huge deal—just needed a few coffee mugs and some oven mitts.
All in all we had a fantastic time and thoroughly enjoyed yet another great vaca trip to SPI. Rest assured if you stay at any property managed by Vacasa and Celia’s team, you will be in great hands!
par un voyageur
Solid 4
Publié le 21 juin 2023 sur HomeAwayLocation and pool were great, even though the pool area wasn’t cleaned, garbage was full, trash left all over. 2 blocks from beach was awesome. The air conditioner worked great. But very few extras. No spices, 1 roll of t.p. Per bathroom, plenty of dish washer pods but no dishwasher. I give it a solid 4 out of 5.
Commentaires de Gestion de l’hôtel
7 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Tim and we sincerely apologize for the inconvenience that you have experienced during your stay. We are sorry for any inconvenience experienced - while some homes may be stocked with spices from previous guests, we do not supply any perishable items and cannot guarantee their presence. We advise guests to bring any items they may need for their specific recipes. On the other hand, we provide our guests with a starter kit of supplies. This includes cleaning supplies, toiletries, and paper products. Once these supplies run out it is the responsibility of our guests to provide any additional supplies throughout the remainder of their stay. Supplies are restocked before each guest. We hope to host you for another truly carefree and great vacation in the future.
par un voyageur
Great Place
Publié le 11 avr. 2023 sur HomeAwayWe really enjoyed our stay here. Note, there is no dishwasher. I know that was confusing everyone in the reviews I read. Also, I would note that this house has a lot of breakable decorations. My youngest was 7yrs old and I was nervous he'd break something (which he never did). I recommend bringing pans if you plan to cook a lot. The house only had two very small pans. We had no issues with the pool or hot tub. Also, keep in mind that this house uses a physical key for entry. Of all the VRBO houses I've rented, this is the only one to have a physical key. This is a problem if your family wants to split up and do different things. Every other VRBO home I've rented has a keypad on the door to lock it up which makes it easier for families to go in different directions.
par un voyageur
Beautiful with a few flaws!
Publié le 1 avr. 2023 sur HomeAwayNo air conditioning in the lower bedroom so it's impossible to sleep and the temp was only in the 70’s. No dishwasher, adequate cooking items are needed and no hot water in the kitchen for dishes. Would be helpful to have basic staples...salt and pepper, toilet paper, paper towel and beach towels to name a few.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Kim. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenity lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. To clarify, we provide our guests with a starter kit of supplies. This includes cleaning supplies, toiletries, and paper products. Once these supplies run out, it is the responsibility of our guests to provide any additional supplies throughout the remainder of their stay. We appreciate your preference as a means to improve, and we hope you will give us a second chance to impress you.
