Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great place to stay!
Publié le 14 oct. 2024 sur HomeAwayThis condo was clean and had everything you need. Beds were comfortable , but the pillows were not as comfortable. Other than that no complaints. Towels and sheets very clean. Pool was small but very nice and clean. My family had a great time.
par un voyageur
Quick getaway
Publié le 14 oct. 2024 sur HomeAwayThis place was perfect. Great location- close to things. Quiet surroundings and pet friendly- a huge plus!!
par un voyageur
Had a great time.
Publié le 3 sept. 2024 sur HomeAwayWe were very impressed with the cleanliness and space of the property. Had a great time since it was very close to a beach access.
par un voyageur
Vacation
Publié le 20 août 2024 sur HomeAwaypar un voyageur
Great location
Publié le 8 juin 2024 sur HomeAwayNice place great location
par un voyageur
So-so Lodging
Publié le 13 janv. 2024 sur HomeAwayThis property is not being well taken care of. We had issues with the front door lock, broken blinds in the bedroom, lack of toilet paper holder, and "no signal" on the TV in one of the bedrooms. All items but the TV were reported but no one ever came to fix them.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par VrboOwner, Gestion de l’hôtel
Patricia, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We apologize for the areas you found in need of some TLC and our local manager assured us that the broken blinds have been replaced. Additionally, they checked the lock on the front door and it is in good working order and the TVs are working, as well. We're sorry for any inconvenience you encountered and we hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
par un voyageur
Nice, but...
Publié le 2 janv. 2024 sur HomeAwayWhile the condo was nicely set up with two bedrooms, two bathrooms, and a well-equipped kitchen, the air was musty when we walked in and the AC did not work. I reached out to Vacasa twice about the air quality issues and both times they responded and said they would get a local property manager to come and address our issues - after 5 nights nobody had contacted us locally and the idssue never got addressed. The only relief was that there was a dehumidifier in the condo which helped with the mustiness, however, it pumped out warm air when it ran making it quite warm with no AC to cool it down. Also, there was a metal plate in the ceiling of the second shower (looked like an air-handler cover) that was rusting and dumped rusty water on the shower floor and on our son and daughter-in-law twice while there.
So, the condo is nice, but old and unfortunately not maintained in good mechanical condition.
Commentaires de Gestion de l’hôtel
20 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Thorsten, for your feedback! We sincerely apologize for the AC not working. It was frozen and needs to be defrosted. The leak is from the AC that is defrosting. Please know that this issue was forwarded to our local team, and we truly hope to have the opportunity to impress you in the future.
par un voyageur
Long overdue visit to South Padre
Publié le 21 nov. 2023 sur HomeAwayWe have not been to South Padre for a few years and missed it. The condo was very close to the beach, so we were able to walk there easily. A cold front arrived along with us so we ended up inside the condo more than we intended, but we were all comfortable.
The kitchen is equipped for making some food to eat there, which we did. Everything was very clean.
par un voyageur de Bolingbrook, IL
Motel not condo
Publié le 14 nov. 2023 sur HomeAwayWhen I booked it showed condo with kitchen. I got there and it was a motel room. When I called to get a refund someone updated the website to show motel style room. I would of not booked as I had no money to eat out and expected a kitchen. False advertisement and then for you all to update after my complaint and tell me it showed motel style room when I booked was so wrong of you.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par VrboOwner, Gestion de l’hôtel
Maria, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. We hope to have the opportunity to better impress you in the future!
par un voyageur
Puppy beach trip
Publié le 13 nov. 2023 sur HomeAwayWe have been bringing our kids to SPI for 20 years. We always wanted to take our dogs but finding Properties that worked for family of 6 and allowed pets was always hard. We finally got to let our dogs have a beach trip - Property was perfect and we all had a really good time.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Janell. Thank you for providing us with this valuable feedback. We are so glad that you had a wonderful time at our beautiful home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.
