Ratings based on 1,767 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 23, 2024
Excellent
Comment from Hotel Management
Nov. 23, 2024 by Manager, Hotel Management
Hello Tammy,We appreciate you taking the time to share your feedback with us. If there's anything else we can do to enhance your future stays, please don't hesitate to reach out to our team. We look forward to welcoming you back soon.
by A traveller
Posted Nov. 22, 2024
Beautiful property. Very clean and well maintained. Staff was friendly, helpful and always around! Room was good sized and comfortable. Property was clean and welcoming. Great experience!
Comment from Hotel Management
Nov. 23, 2024 by Manager, Hotel Management
Hello SCOTT,We are delighted to hear that you enjoyed your stay at our beautiful property. Our team works hard to maintain a clean and welcoming environment for all our guests. It's great to know that you found our staff to be friendly and helpful throughout your visit. We appreciate your kind words and hope to welcome you back in the future.
by A traveller
Posted Sep. 18, 2024 on Expedia
The pools are great
Comment from Hotel Management
Sep. 20, 2024 by Manager, Hotel Management
Hello Kevin,We are pleased to hear that you enjoyed our pools during your stay. Our team works hard to provide a relaxing and enjoyable experience for all our guests. If you have any other feedback or suggestions, please feel free to share them with us.
by A traveller
Posted Sep. 17, 2024 on Hotels
Comment from Hotel Management
Sep. 18, 2024 by Manager, Hotel Management
Hello Lourdes,We're sorry to hear that your experience fell short of your expectations. Please contact us directly to provide further details so we can address any issues you may have encountered during your stay. We strive to provide excellent service to all our guests.
by A traveller
Posted Sep. 16, 2024 on Expedia
Comment from Hotel Management
Sep. 19, 2024 by Manager, Hotel Management
Hello Edgar,We are excited to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back soon.
by A traveller
Posted Sep. 16, 2024 on Hotels
Room was beautiful and clean. Unfortunately both queen beds in the room were super squeaky maybe from the higher humidity. Seemed to be an older hotel, hallways gave off a slight creepy feeling. Hotel check- in staff friendly and very helpful. Gift shop employee also responsible for making coffee (at least during my stay) please remember to tip, as I did not see anyone do so! When I provided a tip, she seemed genuinely surprised and extremely grateful! Room service was not available, which I was really looking forward to- not upset/ just think during check in, that should have been mentioned- overall great stay and gorgeous view!
Comment from Hotel Management
Sep. 18, 2024 by Manager, Hotel Management
Hello Lauren,We're thrilled to hear you enjoyed the beauty and cleanliness of your room! We appreciate your feedback about the beds and humidity. It's wonderful to hear that our check-in staff and gift shop employee made a positive impression. Your kindness in tipping is greatly appreciated. We're glad you enjoyed the view and apologize for any inconvenience regarding room service. Your insights are valuable to us for future enhancements to our guest experience.
by A traveller
Posted Sep. 15, 2024 on Expedia
Very clean
Comment from Hotel Management
Sep. 16, 2024 by Manager, Hotel Management
Hello Aisha,We are delighted to hear that you found our hotel to be very clean. Maintaining a high standard of cleanliness is a top priority for us to ensure a comfortable stay for all our guests. We appreciate your feedback and hope to welcome you back in the future.
by A traveller
Posted Sep. 13, 2024 on Hotels
Comment from Hotel Management
Sep. 14, 2024 by Manager, Hotel Management
Hello Vickie,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future for another enjoyable stay.
by A traveller
Posted Sep. 9, 2024 on Expedia
Comment from Hotel Management
Sep. 10, 2024 by Manager, Hotel Management
Hello Britt, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
by A traveller
Posted Sep. 6, 2024 on Expedia
It was great, will be back. Breakfast was amazing!
Comment from Hotel Management
Sep. 7, 2024 by Manager, Hotel Management
Hello Victoria,We're thrilled to hear you enjoyed your stay and the breakfast! We can't wait to welcome you back for another wonderful experience. Your praise is truly appreciated, thank you for sharing your feedback with us.
