Ratings based on 916 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Essex
Posted Oct. 29, 2024
Rooms were clean and staff was great.
Comment from Hotel Management
Oct. 30, 2024 by Dee C. Front Office Manager, Hotel Management
Thank you for sharing your review and feedback. It is important to us, and we appreciate you letting us know how your experience with us turned out. We are pleased to know your overall stay met your expectations, and we hope you had a wonderful time. Thank you very much for choosing to stay with us; we greatly appreciate it and look forward to welcoming you back in the near future.
by A traveller
Posted Oct. 2, 2024 on Hotels
Comment from Hotel Management
Oct. 2, 2024 by Dee C. Front Office Manager, Hotel Management
Thank you for sharing your review. It is very important to us, and we greatly appreciate you taking the time to let us know about your experience. We're glad that your stay met your expectations and that you enjoyed your time with us. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future!
by A traveller
Posted Sep. 30, 2024 on Hotels
Comment from Hotel Management
Oct. 2, 2024 by Dee C. Front Office Manager, Hotel Management
Thank you for sharing your review. It is very important to us, and we greatly appreciate you taking the time to let us know about your experience. We're glad that your stay met your expectations and that you enjoyed your time with us. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future!
by A traveller
Posted Sep. 29, 2024 on Expedia
Comment from Hotel Management
Oct. 2, 2024 by Dee C. Front Office Manager, Hotel Management
Thank you for sharing your review. It is very important to us, and we greatly appreciate you taking the time to let us know about your experience. We're glad that your overall stay met your expectations and that you enjoyed your time with us. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future!
by A traveller
Posted Sep. 29, 2024 on Hotels
Comment from Hotel Management
Oct. 2, 2024 by Dee C. Front Office Manager, Hotel Management
Thank you for sharing your review. It is very important to us, and we greatly appreciate you taking the time to let us know about your experience. We're glad that your overall stay met your expectations and that you enjoyed your time with us. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future!
by A traveller
Posted Sep. 29, 2024 on Hotels
The room was clean and spacious. Teeny tiny pillows on the bed though
Comment from Hotel Management
Oct. 2, 2024 by Dee C. Front Office Manager, Hotel Management
Thank you for sharing your review and feedback. It means a lot to us, and we truly appreciate you taking the time to let us know about your experience. We're so glad that your overall stay met your expectations and that you enjoyed your time with us. Moreover, we appreciate your comment about the pillows, and we'll certainly consider it as we continuously work to improve our guests' comfort. Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future!
by A traveller
Posted Sep. 28, 2024 on Expedia
Comment from Hotel Management
Sep. 29, 2024 by Dee C. Front Office Manager, Hotel Management
Thank you for sharing your review. It is important to us, and we appreciate you letting us know how your experience with us turned out. We're glad that you enjoyed your stay with us and the overall experience was to your expectations. Thank you very much for choosing to stay with us; we sincerely appreciate it and look forward to welcoming you back in the near future.
by A traveller
Posted Sep. 27, 2024 on Expedia
Would not recommend. Dirty, desperate need of refurbishing. Thin towels, shower curtain not working properly. Spider in the bathroom, poor breakfast and awful coffee
Comment from Hotel Management
Sep. 28, 2024 by Dee C. Front Office Manager, Hotel Management
Dear Roxanne,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay at our hotel. Your satisfaction is of utmost importance to us, and we deeply regret any inconvenience you encountered.Please be assured that we take your feedback seriously and will carefully consider it as part of our ongoing improvement efforts. We are dedicated to addressing the concerns you've brought to our attention to enhance future experiences for all our guests. Your satisfaction remains our top priority, and we hope you will give us another opportunity to exceed your expectations in the future.Thank you once again for your stay; we greatly appreciate it. We also appreciate you bringing these matters to our attention and look forward to the opportunity to regain your trust.
by A traveller
One night stay
Posted Sep. 26, 2024 on HotelsWas a one night stay. Hotel is clean, our room was clean, but looked a little bit out dated. Beds were comfortable and it was quite during the night. The buffet breakfast that is included was very good.
Comment from Hotel Management
Sep. 27, 2024 by Dee C. Front Office Manager, Hotel Management
Dear John,Thank you for sharing your review and feedback; it is very important to us. We appreciate you letting us know about your experience. We are sorry that your stay did not meet your expectations. We will consider your comment regarding the room's decor seriously as we continue updating our facilities to provide our guests with a comfortable and enjoyable stay. However, we are glad that our cleanliness, comfortable beds, and buffet breakfast met your expectations. Thank you very much for choosing to stay with us; we truly appreciate it. Your satisfaction is our top priority, and we hope you will consider giving us another chance to exceed your expectations during your next visit.
by A traveller
Posted Sep. 25, 2024 on Hotels
Comment from Hotel Management
Sep. 27, 2024 by Dee C. Front Office Manager, Hotel Management
Dear Michael,Thank you for sharing your review. We greatly value your input and appreciate you informing us of your experience. We are pleased that your overall stay met your expectations, and we hope you enjoyed your time with us. Thank you very much for choosing our establishment; we sincerely appreciate it and look forward to welcoming you back in the near future.
