Note fondée sur 101 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Hotels
par un voyageur
Publié le 26 août 2024 sur Hotels
par un voyageur de Saint George
Publié le 5 août 2024 sur Expedia
The place looks like its just hanging in there. The parking lot was cross between gravel and old asphalt. No pool, it was empty. The front lobby looked good and the room felt clean.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Wish I could have parked where I could see my vehicle.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par GM, Gestion de l’hôtel
Next time, if you tell us in advance, we will prepare a room by the window. Thank you for staying at our hotel.
par un voyageur
Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par GM, Gestion de l’hôtel
Dear Kelly,I apologize for the issues you experienced during your recent stay at our hotel. We strive for high standards and are sorry we fell short. We are addressing your concerns to prevent future occurrences.If there is anything we can do to make it right, please let us know. We hope to welcome you back for a better experience.Sincerely,Yong MunGeneral Manager
par un voyageur
Publié le 19 juin 2024 sur Hotels
No breakfast, but very friendly check in and check out service.
par un voyageur
Think twice before reserving.
Publié le 19 mai 2024 sur HotelsQuite a challenge trying to figure out lobby entrance.
Walked perimeter of building to find it, as all doors are locked (well its secured).
Leave it to one bad egg to ruin it for all, upon checking in was informed room deposit of $100 for damages.
Checked into room, reserved for 2 occupants, only received one set of bath linens. Really outdated and very noticeable wear and tear on establishment. Got 4 hours of sleep, lots of noise outside.
Was already up at 450 am due to uncomfortable bed and outside noise. Left at 0500 am to get back on road, sadly continental breakfast starts at 0700 and lobby locked so slid door key card under door with note requesting email receipt due to business trip.
Commentaires de Gestion de l’hôtel
20 mai 2024 par GM, Gestion de l’hôtel
Dear Shirley,Thank you for choosing to stay with us at our hotel. We are very sorry to hear that you experienced some inconveniences. However, please understand that the side door of the hotel is secured and can only be opened with a key card for the safety of our guests. The room you stayed in is equipped with amenities for two people. Additionally, please note that our hotel is an economic level brand. We appreciate your understanding and look forward to welcoming you again in the future. Thank you.
par un voyageur
Publié le 3 déc. 2023 sur Expedia
Old. Water faucet and shower head problems.
par un voyageur
Publié le 10 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2023 par Knights, Gestion de l’hôtel
I'm sorry for the unsatisfactory stay. We regret that it did not meet your expectations. We will strive to provide a better service on your next visit. Thank you
par un voyageur
AWFUL
Publié le 5 oct. 2023 sur HotelsRequested King on 1st floor. Got Double on 2nd floor. There was NO elevator as stated on Website. The refrigerator didn't work. NO breakfast as stated on Website.
Commentaires de Gestion de l’hôtel
6 oct. 2023 par Knights, Gestion de l’hôtel
Hi Dale,I apologize that your overnight stay was not satisfactory. However, it doesn't seem fair to raise these complaints. When you checked in, we clearly informed you about the hotel's conditions. We couldn't offer the king-size room due to a water heater malfunction, breakfast wasn't available, and you agreed to check in for the full-size bed room with a 10 discount. Additionally, we immediately replaced the faulty refrigerator upon your feedback. We understand that this may have inconvenienced you, but equipment malfunctions can occur unexpectedly and may be beyond the hotel's control. We're sorry for any inconvenience and will strive to provide a better experience during your next visit. Thank you.
