Note fondée sur 742 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Un bon hotel
Publié le 6 déc. 2019 sur HotelsUne bonne nuit
Un parking gratuit
Une chambre correcte
Bon sejour
Commentaires de Gestion de l’hôtel
12 déc. 2019 par Best Western Chilworth Manor, Gestion de l’hôtel
Thank you for your review, we appreciate all feedback and we hope to welcome you back soon.
par un voyageur
Publié le 28 nov. 2018 sur Hotels
Une daube sans nom.
A fuir absolument
Le pire service d'UK
Commentaires de Gestion de l’hôtel
29 nov. 2018 par Chilworth Manor, Gestion de l’hôtel
Sorry to see that you weren't satisfied following your recent stay, we're sorry you chose not to bring your concerns to the attention of the duty manager during your stay and do hope you will choose to visit us again so we may have an opportunity to restore your faith.
par Charles
Bon séjour
Publié le 2 août 2017 sur HotelsL'hôtel est très agréable, et les chambres originales, conforment aux photos. Je n'ai malheureusement pas eu le temps de profiter des services proposés par l'hotel
par un voyageur
Publié le 22 déc. 2016 sur Hotels
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Rashida , Gestion de l’hôtel
HiHope you are well.Thank you so much for your review! I'm pleased you enjoyed your stay with us. We look forward to you staying with us again. Kind Regards, Rashida
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Lovely room, staff and building / gardens
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Melisa, Gestion de l’hôtel
Dear Mark, thank you for your kind words about our lovely room, staff, and building/gardens. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Melisa Barb
par un voyageur
Dissapointed
Publié le 23 juill. 2024 sur HotelsNice hotel with a comfortable room. We booked this hotel for the use of the pool for the children. We were SO disappointed that children are only allowed to swim on a Saturday and Sunday from 3-5:30pm. We arrived on Sunday for 2 nights at 5pm and were told we could only swim for 20 minutes and would not be allowed to swim with the children Monday or Tuesday. The hotel should not be advertised as a hotel with a pool with so many restrictions. This ruined our family stay so would not go back to the hotel.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Melisa, Gestion de l’hôtel
Dear Guest, We are truly sorry to hear about your disappointment regarding the limited pool access for children. We understand the impact this had on your family stay. Our pool operating hours are in place to balance the needs of all guests, but we regret if this caused inconvenience. Your feedback is valuable, and we will review how we communicate our pool policy to ensure clarity for future guests. We sincerely apologize for falling short of your expectations and hope you would consider giving us another opportunity to provide you with a more enjoyable experience. Best regards, Melisa Barb
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Double bed instead the usual twins pushed together and bath instead of a shower. These were a great for our stay .
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Melisa, Gestion de l’hôtel
Dear Edward, we are delighted to hear that you enjoyed the double bed and bath during your stay. We appreciate your positive feedback and hope to welcome you back soon. Best Western Chilworth Manor Hotel
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Rooms very outdated and the cleanliness of the bathroom was especially bad. Broken facilities such as the toilets in the restaurant area, clogged up and dirty. Our bathtub had chips in it, and the shower curtain was yellow clearly due to rust/dirt from the pole. Overall quite an unpleasant experience in terms of our room. Although, the food and breakfast was spot on, lovely service and delicious food.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Melisa Barb, Gestion de l’hôtel
Dear Rubie, We apologize for your unpleasant experience. We appreciate your feedback.
par un voyageur
Decent Hotel
Publié le 18 juill. 2024 sur HotelsDecent hotel. Room was fine, service was good grounds are nice.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Rashida , Gestion de l’hôtel
HiHope you are well.Thank you so much for your review! I'm pleased you enjoyed your stay with us. We look forward to you staying with us again. Kind Regards, Rashida
