Note fondée sur 102 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,0 Service et personnel
4,4 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2020 sur Hotels
Nice place to stay. Very nice welcoming.
par un voyageur de Montréal
Publié le 27 févr. 2020 sur Expedia
Tres grande avec tres belle décoration de style rustique chic
par un voyageur
Publié le 13 août 2024 sur Hotels
Eclectic, small guest house. The carpeting definitely needed an upgrade but the room was clean very spacious, large bathroom bed was very comfortable. There was a covered deck with large couches which was good for lounging. Wonderful location right in the middle of the town.
Commentaires de Gestion de l’hôtel
22 août 2024 par Harpoon House, Gestion de l’hôtel
Thank you for your feedback! We're glad you enjoyed the spacious room, comfortable bed, and our central location. We're also taking note of your suggestion about the carpeting as we plan future updates. We hope to welcome you back soon!
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Our second stay. Lovely small hotel but noisy at night…
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Harpoon House, Gestion de l’hôtel
Thank you for your feedback and for staying with us again. We’re glad you enjoy our hotel. Apologies for the noise; we'll work on improving this. We hope to welcome you back for a quieter stay soon!
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Harpoon House, Gestion de l’hôtel
Dear Jason,Thank you for your rating. We're sorry to hear your stay at Harpoon House wasn't up to your expectations. Please contact us to let us know how we can improve.Best regards,Mia
par un voyageur de NYC
Publié le 2 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Harpoon House, Gestion de l’hôtel
Dear Tatyana,Thank you for the 5-star rating! We're thrilled you enjoyed your stay at Harpoon House. Looking forward to welcoming you back!Best,Mia
par un voyageur
Publié le 21 mars 2024 sur Expedia
very friendly host
Commentaires de Gestion de l’hôtel
22 mars 2024 par Harpoon House, Gestion de l’hôtel
Thank you for your kind review! We're glad you enjoyed our hospitality. Looking forward to welcoming you again soon!
par un voyageur
Publié le 18 mars 2024 sur Expedia
Terrible bed mattress, too soft and saggy. Had backache next day. Wasp in the room. No one apparently checked. Had to kill the wasp with a pillow. No one at the desk during check in or check out. Had to call and wait for someone to show up. Room was up steep steps.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Harpoon House, Gestion de l’hôtel
Dear Paul,We’re truly sorry your stay didn’t meet expectations due to the mattress comfort, an unexpected wasp encounter, and delays at check-in and check-out. We’re addressing these issues directly to improve our guest experience. Your comfort and satisfaction are paramount to us, and we appreciate your feedback as it helps us serve you better. We hope for another chance to provide you with a much better experience.Warm regards,Harpoon House
par un voyageur de Lafayette
Publié le 19 févr. 2024 sur Expedia
No one to check us in, paper thin walls with psychotic neighbors, sheets had dozens of holes in them, NO bars, cafes, or restaurants open, parking lot a sheet of ice & a death trap to get to rhe front door, super steep & narrow stairs up to room. Woest stay of my life & I travel a LOT!
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Harpoon House, Gestion de l’hôtel
I'm truly sorry to hear about the challenges you faced during your stay with us. Your feedback is crucial, and we take it very seriously. We aim to provide a comfortable and welcoming environment for all our guests, and it's clear we fell short in your case. Please know we are addressing each of the issues you've mentioned, including the check-in process, room condition, and safety concerns in the parking area. We're also working on improving the availability of amenities such as bars, cafes, and restaurants nearby to enhance our guests' experience. We understand how important a peaceful stay is, especially when traveling, and we're committed to making the necessary improvements. Would you be willing to contact us directly to discuss this further? We would appreciate the opportunity to make things right and hope to regain your trust for a future stay.
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Harpoon House, Gestion de l’hôtel
Dear Guest,Thank you for your review. We're sorry to hear that your stay didn't meet expectations. Please know that we take your feedback seriously and are addressing the issues you mentioned. We hope to have the opportunity to provide you with a better experience in the future.Warm regards,Harpoon House
